Insubuy Inc

Rated 4.0 Today, I called your customer service line and Theresa helped me. I plan to go to Italy in Nov and need Insurance coverage for Schengen Visa. I have been in your website and the info are a lot and overwhelming for someone that is new in this insurance area. Theresa patiently and very clearly explained all the options and what I need to do and how to do it. Within 10 min call I know what needs to be done and what to be chosen and soon I am going to purchase the coverage. I wanted to thank to Theresa and provide this feedback for her. She is such a great customer service and excellence. A+++++ Customer Service. Happy Customer,

Rated 5.0 Dear Jeremy Liu, I really appreciate your help. Without your kindness, I couldn't have done my medical insurance so fast. THANKS to you and your company. you are a valuable clerk for the company and customers. i will recommend your company to my friends and ask them to buy your products. Wish you all the best.

Rated 4.0 I am the owner of CruiseCenter. I had occasion to call your company today to ask questions about insurance coverage for UK residents who will be traveling to the US. They had a link to your website but questioned if it was “okay”. The request came to me through a third party. I made it clear to the third party that I was not in a position to know anything about this kind of insurance but would see if any of our trusted suppliers offered it. Before I did that, I called your 800 number and reached Kim. By the end of the call, I was not only convinced that these folks should definitely contact your company but also delighted to know that the assistance they will receive will be excellent. Kim is knowledgeable, patient, pleasant, and entirely focused on providing thorough information. I ended the call by telling her I wished she worked for our company and then learned she is in Plano, Texas, which isn’t too far from Houston. I said it in jest, of course, and to convey my feeling that company she works for is lucky to have her! I hope you will share this with her and with those who are responsible for hiring and training such an outstanding representative for your company.

Rated 5.0 I am writing to provide a special letter of thanks for the most excellent customer service I received from one of your staff, Theresa A. I was asked to find an insurance plan for 12 Tanzanian nationals who will be traveling to the United States in September, and I was having the worst luck ever trying to find an insurance provider who not only understood what I wanted to buy, but also working with someone as customer oriented as Theresa I must say hands down she was the most pleasant and competent person I have ever worked with when it comes to insurance. I worked with Theresa over a period of 2 days to identify the right insurance coverage for all the travelers.. She was able to fully explain things to me on the phone in terms of the requirements. She provided detailed quotations in writing as request. She was quick and thorough. She called back when she said she would, and her instructions for what information was needed were very clear and easily actionable. Theresa is the type of person that ever company would love to have representing their company! I must say that I will be sharing Insubuy as good insurance service provider based on my experience with her! So this is to say a special THANK YOU to Theresa for her support, for her patience, and for being stellar at customer service!

Rated 4.0 Hello Ms. Jenifer, Thanks a ton for all your help. Definitely few people like you will definitely make this world a better place to live.