Always Aapta

You can place an order directly through our online store. Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout. You’ll receive an order confirmation email once your purchase is complete.

After your order is shipped, you’ll receive a tracking link via email or SMS. You can use this link to monitor your package status and estimated delivery date in real time.

If you need to update or modify your order, please contact us within 12 hours of placing it. Once the order is processed or shipped, changes may no longer be possible. We’ll do our best to accommodate your request.

Yes! We offer beautiful gift wrapping options for special occasions and also provide digital gift cards that can be sent to friends or family members for flexible shopping.

We offer standard and express shipping within the USA. Delivery timelines vary depending on your location and the items ordered. Shipping costs and estimated delivery times are displayed at checkout before you confirm your order.

If your order arrives damaged or doesn’t reach you, please contact us immediately with your order ID and photos (if applicable). We’ll quickly arrange for a replacement or refund after verifying the issue.

Our products are handcrafted by skilled artisans using high-quality materials. Each piece is created with attention to detail, ensuring that every design reflects both elegance and authenticity.

Product dimensions and material details are clearly listed in each product description. If you need additional information, feel free to contact us — we’ll be happy to assist with exact measurements and material compositions.

We use premium, skin-safe metals including brass, silver plating, and gold-tone alloys. Most of our jewelry is nickel-free and hypoallergenic, designed for comfortable everyday wear.

We include a size chart and measurement guide on our product pages. You can also use a standard ring sizer or measure your wrist using a soft tape. If you’re unsure, our support team can help you choose the best fit.

Yes! We offer custom jewelry and personalized designs on request. Whether it’s for a wedding, gift, or special event, our artisans can create a unique piece that matches your vision. Contact us with your design idea or reference image to get started.

You can reach our support team through the contact form on our website, by email, or via the Sulekha page message option. We typically respond within 24 hours to assist with orders, product questions, or customization requests.

Currently, we operate primarily online. However, we occasionally showcase our products at local exhibitions, pop-up stores, and events. Follow us on social media to stay updated on upcoming showcases near you.

All our products go through strict quality checks before shipping. Each item is sourced or crafted using authentic materials and verified artisanship, ensuring durability and originality. Customer satisfaction and trust are at the core of everything we do.