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Ventilation & Window Contractors Services in Annapolis,MD

Smart Roof And Solar
Serving the Annapolis Area
(Pin: 32818)
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From the Business:

At SmartRoof, we are proud to be one of the most distinguished Building Supplies & Materials providers in Herndon, VA, specializing in roofing, building renovations, and commercial contracting. With over 25,000 solar and roofing installations since 2015, our experience speaks for itself. We’ve helped thousands of homeowners recover f...

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Customer Reviews for Building Supplies & Materials in Annapolis, MD

Rated 5/5 based on 742 reviews
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Wayne Diviney rated5.0
6 yrs ago

I have no second thoughts about recommending Smarteoof. From the kncok on the door to the finishing meeting with the PM Monette, everything was great

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Christian Vaka rated5.0
6 yrs ago

I reached out to SmartRoof after I saw one of their ads on Facebook. They were very responsive and kept me informed every step of the way. I felt they were not pushy at all with the upgrades they recommended and thanks to their detailed explanation I saw value in them. I highly recommend SmartRoof and I will likely use them again to replace my windows in the future.

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Scott Willey rated5.0
6 yrs ago

Crew was excellent! Job done in less then 8 hours, clean up was immaculate! NO LEAKS!

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Abi L rated5.0
6 yrs ago

Professional staff and quick installation. Looking forward to having this roof for many years to come.

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emily mourer rated5.0
6 yrs ago

Great experience and our roof and gutters look great!

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Chip Streetrated5.0
6 yrs ago

We had are roof replaced with Smart Roof NOVA it was a great experience, I would highly recommend them for your roofing needs

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Jen Laustenrated5.0
6 yrs ago

Joel our sales guy walked us thru the process clearly and work was done beautifully in short time. Helped us navigate USAA !

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Steven Hofingerrated5.0
6 yrs ago

Smartroof did a very professional job on my new roof. Estimating, scheduling and installation was expedient with no issues. Clean-up was meticulous leaving me with nothing to complain about. I will recommend them to friends and neighbors. Good job Smartroof.

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Kathleen Roserated5.0
6 yrs ago

From the estimate to the finished project, I couldn't be happier with Smart Roof. They kept me informed every step of the way and their customer service has been top notch Thank you, Smart Roof, for your excellent work on my roof project.

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Tim McCannrated5.0
6 yrs ago

I think Smartroof did a great job! Cleanup was thorough and the bulk of the job was done in one day.

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Marc Bohnrated5.0
6 yrs ago

Responsive and a pleasure to deal with. Went to great lengths to replace our roof quickly, notwithstanding weather delays, because we were working under time constraints. Performed high quality work that went above and beyond.

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Abhinava Qazirated5.0
6 yrs ago

We found all their employees very courteous and helpful. They were knowledgeable and committed to provide full satisfaction. We definitely recommend them.

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Prasad Gainedirated5.0
6 yrs ago

Excellent service!

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Ashley Shimerrated5.0
6 yrs ago

We had hail damage and as first-time homeowners, had never filed a claim before. SmartRoof did an excellent job walking us through the process, advising us of our options, and responding promptly and thoroughly to all questions. The work crew was courteous and efficient, and took extra care around our native landscaping and garden beds, which I deeply appreciated. I would strongly recommend SmartRoof, and plan to work with them in the future if we add an addition to our house.

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Cindy On The Mountainrated3.0
6 yrs ago

Good quality and value, However did not fully clean job site as requested.

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jesse majkowskirated5.0
6 yrs ago

The crew did a great job . Roof work was exceptional. Installed sky lights with no mess inside . Would highly recommend

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Jenny Kimrated5.0
6 yrs ago

Everybody theoughout SmartRoof worked closely with me and our family's schedule. Everyone was superfriendly, punctual and accommodating. From Isaac to Matt to Mark to Monette, SmartRoof is the way to go.

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Jeyaraj Jayadevanrated5.0
6 yrs ago

It was a great experience with Smartroof. Thank you.

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M Hinoterated5.0
6 yrs ago

Smart Roof did a great job on our roof. They brought a large crew and were very efficient. They also did a fabulous job of cleaning up! (Side note: not quite as pleased with the siding crew that they subcontracted to, but Smart Roof seemed to take my criticism seriously).

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Dwight Handonrated5.0
6 yrs ago

SmartRoof did an excellent job of installing our new roof. The final product turned out great and most importantly theyleft the job site clear of all the debris.

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Cristine Carrrated5.0
6 yrs ago

SmartRoof replaced the roof and siding on my home this winter. I highly recommend SmartRoof for their communication with the customer, their efficiency & their workmanship. Each company rep from the initial contact to the sales person, to the scheduler & the project manager clearly communicated plans, costs and timelines. Each made themselves readily available for questions. Their process to pass the customer along to the rep for each successive step was impressive. Each phase of the work proceeded exactly as described. Workmanship was excellent, cleanup was complete and the finished product was beautiful. Post project follow up included opportunity for any questions & reiteration of warranties. Very good experience overall.

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Syd Hellorated5.0
6 yrs ago

Customer service was amazing! Efficient work crew that was super fast and did quality service work!

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Jim Walkerrated5.0
6 yrs ago

The crew did a great job replacing the roof and gutters. Joel, John and Thomas were all great in each of their roles.

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Mirella Tafurrated5.0
6 yrs ago

Outstanding team to work with!

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Nicole Riggsrated5.0
6 yrs ago

Joel is awesome! Great customer service!

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Kathleen Orsirated5.0
6 yrs ago

We had our roof and siding done and the company was excellent from start to finish. The crew was professional and cleaned up after each day of work. We could not be happier with the results. We highly recommend them for any major home improvement.

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Michael Pricerated5.0
6 yrs ago

I’m speechless! It’s been such a pleasant experience working with Smartroof. Everyone that we worked with has been great. And the work itself is really great I’m impressed with the Roof!

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Lisa Lossrated5.0
6 yrs ago

SmartRoof replaced our roof following a hailstorm, and we were very happy with our experience. The employees were top notch - friendly, professional, and helpful at all times. The quality of the work was excellent, and the curb appeal of our home is greatly improved with the upgraded HD shingles. Our thanks to Billy, Lissa, Jon, Joel, Thomas, and the whole team for all their help.

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Lalin Fonsekarated5.0
6 yrs ago

SmartRoof did an excellent job replacing our roof. Billy was very helpful at the beginning identifying damage to our roof and assisting us to file a claim with the insurance company. Also, he worked closely with the insurance company to ensure the claim covered all the damage. Joel did an excellent job articulating the entire process of replacing the roof and upgrade options. Jonathan did a great job scheduling delivery of the material and installation. The crew who installed was fabulous and made sure they picked all the debris including nails at the conclusion of the roof installation. Finally, Thomas came to our house did an excellent job explaining the warranty and address any outstanding concerns and issues pertains to the entire job perform by the SmartRoof. I would recommend SmartRoof to anyone who is interested replacing a roof.

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Mark Dolfisrated5.0
6 yrs ago

Did a really great job. Super efficient and well done. Looks great. Already have gotten a bunch of rain and no leaks. Thank you!

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Jennifer Finneganrated5.0
6 yrs ago

Smart roof was so very helpful in working with our insurance company! They were professional and courteous throughout the process. The work crews worked efficiently and showed up on time. Clean up was also done beyond expectations!

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Art Fritzsonrated5.0
6 yrs ago

Contracted with them after hail damage to roof, gutters, windows, and deck. They worked directly with our insurance to get reimbursement for all repairs. We are very satisfied with the quality of work which was completed on time and on schedule. Along the way they were very responsive to any concerns we had.

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Andy Morserated5.0
6 yrs ago

SmartRoof was terrific to work with from start to finish. They did quality work and fulfilled every promise made. They were a far better value than competitors. I am very glad that we used them and would definitely do so again!

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Diana LCrated5.0
6 yrs ago

Smartroof was great to work with from beginning to end. Everyone that we dealt with was very helpful, we felt like we knew what was always going on, they addressed any concerns we had, and most importantly, we are happy with the final product.

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William Sproulerated5.0
6 yrs ago

They did a great job and the new roof and siding looks outstanding! They did show up a day early and left some nails behind, so make sure the schedule is clear and they put tarps down. Because the architect shingles and the new siding make it look like a new house, I overlooked the little stuff. Highly recommend SmartRoof!

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Kumaresh Krishnanrated5.0
6 yrs ago

Very professional in their approach. The roof looks like a million bucks! Would definitely recommend SmartRoof.

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Sean Grated5.0
6 yrs ago

Great work, easy process!

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Kristelle Toonerated5.0
6 yrs ago

Patrick and Thomas were great to work with.

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Aungthu Schlenkerrated5.0
6 yrs ago

Who would have thought that having roofing and siding done could be that easy? With SmartRoof, we had an easy process from start to finish. They were very professional and had high standards in each step. The day of the roofing installation, there was snow on the ground and on the roof, with some flurries in the air. Rather than cancel, the crew showed up bright and early to work, impressing us with their dedication. Due to the bushes surrounding our house, the siding crew had to work extra hard past sunset for two weekdays and finished up on a Sunday! We were extremely happy with everything SmartRoof did and highly recommend them. In fact, based on our recommendation and the company’s beautiful work on our house, our next-door neighbor chose SmartRoof for their roof repair.

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Matt Masonrated5.0
6 yrs ago

Job well done! Smart Roof did a phenomenal job installing a new roof and gutter guards on our house. Since we have a Dutch colonial, the roof is one of the main features of the house; and the work they did was truly stunning. They were also a pleasure to work with through the entire process with second-to-none customer service and friendliness. You would be lucky to work with any of them for your roofing needs, but several of them deserve shout outs for a job exceptionally well done: Justin was a pleasure to work with during our initial meeting, describing the entire roofing system (more complex than you might think) and the proposed scope of work/estimates. Billy & Laura did an awesome job of working with the insurance company and guiding us through the entire process. These guys are pros! Mike did a bang up job during our project meeting, describing the roofing materials and guiding us through the selection process, even providing sample homes with various colors/designs of shingles for us to see. Jon: When the time came for our project to be started, Jon was amazing at scheduling, answering all of my questions (yes, I'm an engineer), and managing the project to completion. Thomas did a stellar job at the project closeout to ensure that every last detail was completed to our satisfaction. He even performed a walk around of our property to ensure that all roofing debris was removed. Here's also a shout out to the artisans: Eddy's crew for roofing Ferdinando's crew for the gutter guards Jose's crew for the attic fan removal, vent flu cap, and attic venting (? didn't catch his name but one of the siding guys) who did a great job at matching the caulking to our siding color.

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David Kimrated5.0
6 yrs ago

Smartroof did an excellent job. Their staff, Jonathan, Kyle, Thomas, and the install crew was professional and responsive. Everything worked out the way it was explained. Highly recommend Smartroof to others looking to get their roof replaced.

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Carla Footerated5.0
6 yrs ago

Great experience and they helped me work with my insurance to get the whole roof covered

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Dan Germainrated5.0
6 yrs ago

We had a great experience from start to finish, and our house looks great. SmartRoof made the entire process painless and smooth.

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Jeanetterated5.0
6 yrs ago

The crew was very efficient and also left our lot very clean.

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Mark Bursickrated5.0
6 yrs ago

We were impressed from the start with Smart Roof. JJ our first contact effortlessly guided us through the entire process in coordinating and navigating with the insurance company. John’s walked us through the selection process and roofing options. The on-site crew headed by Francisco were all courteous and super hard working. It was a magic show of efficiency with the clean-up. It went from disaster like to spotless practically overnight. Very little disruption to us overall. Tomas did a very concise wrap up and final inspection. He immediately addressed our questions and one concern. Which was minimal. All good. Such a pleasant experience. How often do you hear that? If this weren’t the last roof I hope to install I would definitely reuse Smart Roof.

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Don Perrinrated5.0
6 yrs ago

I replaced both my roof and siding thru Smart Roof. From the initial discussions with Patrick, I was able to select the perfect roof and siding for my needs quickly and hassle free. He explained all my options in detail and clearly described the pros and cons of each of my choices. John coordinated the scheduling and kept me completely in the loop whenever the weather required adjustments. And Thomas managed both crews in the actual hands on installation of my new roof and siding and the removal and cleanup of the old material. The crews themselves were simply outstanding!! They were on time each day, worked almost from dawn to dusk, were careful of my property and we’re perhaps the most courteous construction crew I have ever dealt with. If you need a new roof and/or siding, this is the company to call

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Marvin Wanrated5.0
6 yrs ago

Smart Roof just finished my roof replacement project. Overall they did a good job at this moment. They communicating with me  and answering my questions during the project. Crew shows up on time.

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Erwin Mercadorated5.0
6 yrs ago

The whole process was very simple and professional. All workers involved were timely and courteous, and they followed up to make sure all work was done properly. I highly recommend Smart Roof.

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nykisha platorated5.0
6 yrs ago

From start to finish, everything was done in a professional manner. My new roof looks amazing!

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Siavash Namvarrated5.0
6 yrs ago

I'm happy with their service and responsiveness. I had a project with them to install roof and siding and they did a great job. I had few damages on my property and they accepted and schedule to send a contractor to fix.

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Anthony Brigidinirated5.0
6 yrs ago

Thomas and JJ made this otherwise stressful experience flawless. JJ worked with my insurance to ensure the claim was accepted and Thomas supervised the install. Unbelievably professional and responsive.. Use these guys!

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ioanna tsianakasrated5.0
6 yrs ago

I would rate our experience with Smartroof excellent from beginning to end. Billy was very helpful identifying the damage and quiding us filling the insurance claim. Everyone else after that from planning to executing the project was very helpful and happy to explain and answer any questions we had (Joel, Jonathan). After completion Thomas came to our house to address any issues with the whole process and also give us more info about the warranty . We had a small issue with the gazebo’s roof and he assured us that it will be taken care off. Sure enough, it was fixed within the week. I would recommend smartroof with no hesitation.

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Brianrated5.0
6 yrs ago

I worked with JJ, Jon, and Thomas for our roofing project after a hail storm wrecked our roof and the gutters on our house. JJ came out and inspected our damage and was very thorough and worked with our insurance company and helped us through the process. Jon was on top of everything with having the materials delivered and making sure that our schedules lined up with getting our interior work done since I work a full-time job. Thomas came over after all the work was finished and answered all of the questions that we had post project and was very knowledgeable. Would definitely recommend this company and a big shout out to the team for the great work and customer service!

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Paul Torpeyrated5.0
6 yrs ago

Very impressed with this company from evaluation to finished work and closeout. Had underlayment, shingles, gutters, and skylights replaced. Evaluation from Nathaniel was as professional as it gets with details and explanation/education on the issues identified during the inspection. Nathaniel helped with coordination with the insurance company and then the decisions on shingles etc was handed off to Michael. One meeting with Michael was enough to make all the decisions as he had examples and pros/cons on everything. Then scheduling with Jon. Some weather issues delayed the install but Jon kept us updated day by day and guidance on protecting the interior of the home as they replaced skylights. Installation went well with Thomas at the helm. Crew installing the gutters thought the color was not a good match so they held off with the gutter installation until we could discuss. They were correct, we changed the color and they installed the next day. Yes, read that again....they delayed the job to ensure that the customer was going to be happy. The change in color resulted in no additional charges. Thomas led the closeout with a quality control review and walk around to verify cleanup was complete. Despite the number of staff I had to interface with, the job was executed seamlessly and the handoffs were communicated clearly from the start. Well done!

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Torrey Rickrated5.0
6 yrs ago

Great company to work with and outstanding quality of work. Tommy, Logan, and the whole crew doing our siding and gutters could not have been any better. Highly recommend.

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Kathy Wilsonrated5.0
6 yrs ago

We were very happy with the work done on our roof and gutters. All of the different crews were very polite, worked efficiently and were on time. Special thanks goes to Ed Mantilla and Thomas Wells for being especially polite, honest and helpful. I only wish I could remember the names of all of the crew members so I could thank them each by name! I would definitely recommend SmartRoof. Thank you!

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Kristin Ayyarrated5.0
6 yrs ago

Smart roof did an amazing job from start to finish. From Billy working with my insurance company to Francisco and his team installing the roof and cleaning up and finally Thomas who made sure we 100% happy with our new roof! You can’t go wrong hiring Smart roof!

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Stella Geratyrated5.0
6 yrs ago

Smartroof staff was very cordial and informative, especially Monette, she was great. The roof is great, I am very pleased with it!

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Michael Krated5.0
6 yrs ago

Did a good job on a insurance-claim roof replacement. Thanks.

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Daniel Tsairated5.0
6 yrs ago

The process from insurance claim and work finish is smooth and painless. The crew is professional and courteous.

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Michael Semenecrated5.0
6 yrs ago

Very professional and thorough.

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Viper_3211rated5.0
6 yrs ago

Crew was clean and efficient. Allowed me to visually see certain items that needed replaced before doing so.

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Betsy Mossrated5.0
6 yrs ago

Smart Roof did a phenomenal job in working with our homeowners policy in replacing our roof and gutters. Everyone was extremely courteous, competent, and professional. The new roof and gutters look beautiful. We cannot recommend this company highly enough.

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brian mcneicerated5.0
6 yrs ago

Work completed on time in budget. Would recommend.

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John Smithrated5.0
6 yrs ago

Billy from SmartRoof stopped by my house and did roof investigation for me. According to his knowledge and experience, the damage was caused by the wind storm and the the chance for the insurance company to replace my roof would be very high. I filed the claim with the insurance company and I hired SmartRoof to represent me. The claim was approved and now I get a new roof. I paid some extra to upgrade to the very best shingle, and I get 50-year warranty for the material.

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David Davidrated5.0
6 yrs ago

Can't talk about the base price because it was the company my insurance preferred, but I can see why. They worked with me and the insurance company until everything was straight, which resulted in the best value for me. Great materials, great selection. The crew did the entire roof in one day and the siding in the next day. All corners and joints look great. They kept all of the materials and equipment neatly organized overnight, and afterward I only found one nail on the ground hiding in a masonry crack. The upgrade costs out of pocket were very reasonable. We've reset clock on our home's exterior by decades. A very good overall experience.

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Dan Reillyrated5.0
6 yrs ago

The Smart Roof Crew did a great Job on my house and added a beautiful new roof in only one day. They worked efficiently and kept the yard and our deck free of debris. Thanks for a good effort.

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Dean Gradyrated5.0
6 yrs ago

Easy to work with and very responsive to customers. We had our cedar roof replaced with the best non cedar shingles available. Work was done quickly and neatly. We couldn't be happier with the experience and results.

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Nancy Mirrrated5.0
6 yrs ago

Smart Roof crew did an amazing job on our windows! We feel a great difference already. No more drafts!! Crew was punctual and very respectful. Did a great job of cleaning up afterwards, also. Highly recommend.

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Robert Langerated5.0
6 yrs ago

We are very happy with the work. SmartRoof installed a brand new roof and repaired water damage on some of the ceilings. They were fast and thorough and cleaned up the debris very well. We would definitely recommend!

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P. R.rated5.0
6 yrs ago

We had been having issues on and off with our roof for few years, fortunately I met up with Nick who did an excellent job surveying our roof and finding both severe wind and some hail damage had recently occurred. He helped us with making a claim with our Insurance Company and later met with the Adjuster to survey the storm damage. Everyone we dealt with from Nick to Monette the Project Coordinator ,and Carlos the Job Supervisor and his team were outstanding! They were professional and gave us great service and a great looking , high quality new Architectural design roof on our house and even the shed. We were so pleased with them from the start we referred them most of our neighbors in the court.

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Cory Molinarated5.0
6 yrs ago

Smart Roof replaced our roof in Dec 2019 and I was very pleased with the quality of their work product and their client service. They are knowlegeable, responsive, ethical and professional. They were very organized with the process, the job was completed as planned. I would highly recommend Smart Roof. I have recommended Smart Roof to my real estate clients, they too were pleased. The company's COO Sean O'Reilly was a pleasure to work with. I trust this company.

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Alex Shalabyrated5.0
6 yrs ago

A first-rate company when it comes to commitment and professionalism in all aspects of our experience. From the outset they dealt with our insurance company in a very professional and committed way. Then throughout the installation of both the roof and covered gutters which were performed by very courteous teams who left the place in its original condition. The project management and follow up after completion was another wonderful experience. Thank you SmartRoof for the commitment and professionalism of your entire team! Alex Shalaby

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Allen Lawrencerated5.0
6 yrs ago

We just had our roof completed, and are complete satisfied. the installation crew was professional and competent. They did everything right. The installation was flawless and actually went beyond what we expected. (they painted the vent pipes to match the roof color. The installation of your skylight was perfect. I can't say enough about the the install.

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habib mitrirated5.0
6 yrs ago

I am very picky at giving reviews , since I know that potential customers count on the reviews to make an informed decision . I do , however, give with pleasure a five stars performance for Smart roof . Their professionalism, punctuality , quality of work and ease to work with left me very happy . I had different experiences with contractors throughout the years, some left me with a bitter taste and a general feeling of mistrust . Smart roof staff and performance changed that . They were instrumental and knowledgeable in getting my home insurance to cover the roof replacement after the storm damage . I am very happy with my new roof , the precision and quality of work . I am grateful for their professionalism . They did a good job , cleaned the area around the house , did not cause any damage to the landscaping around the house . I strong recommend them for your roofing needs . Thank you . Habib Mitri

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Ryan Messierrated5.0
6 yrs ago

Work completed in a single day and the roof looks great. The crew cleaned up before they left and the final inspection didn’t reveal any issues. Waiting for the first storm to see if anything leaks but not anticipating any issues.

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Anne Summersrated5.0
6 yrs ago

One of the best experiences we have ever had since we've owned a home. All the crews (roof, siding, screening, etc.) and the managerial staff were all very professional, hard-working, courteous and cheerful. They always cleaned up after their part of the job, explained what they were doing as needed, and did their best to minimize disruption. I would highly recommend this company and all their workers for any work you need done on your house.

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Daniel Davies Jrrated5.0
6 yrs ago

Impressed with knowledge and having the storm damage information that they had. Most times I don't answer my door but this time I'm glad I did!

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Mark Adamsrated5.0
6 yrs ago

Excellent service at an excellent price. Everyone I interacted with on the SmartRoof Team was professional, courteous, and always responsive. The roofing crew was hard working and efficient, and the finished product looks great! I highly recommend!

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Russell Daulrated5.0
6 yrs ago

Smartroof did a fantastic job! Really happy with the quality of the work and professionalism of the staff. Crew completed the work in one day and there was not even a nail left following the cleanup! Super happy customer!

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Tim Heilmannrated5.0
6 yrs ago

I had a wonderful experience with SmartRoof. They contacted my insurance with me and walked me through the necessary steps. They worked very quickly and were very professional. I am very satisfied with them.

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Brian Nancy Evansrated5.0
6 yrs ago

SmartRoof was great to work with from start to finish. Excellent crew, workmanship, project manager and overall experience. We got all new roof, siding, shutters, gutters and downspouts and couldn't be happier with the completed job. The crew was courteous and they kept the area around our house clean from debris and trash. I would definitely recommend them!

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MH !rated5.0
6 yrs ago

Not enough people post when a business does what is expected so I am taking the time to do so. My neighbor used this service to get their home re-sided through the insurance company after a hail storm damaged the aluminum. We found that we also qualified so I took a chance and engaged with this team. From the start, Smartroof sales (Courtney) was professional and explained the entire process in detail. There were no surprises and she was available for questions whenever I had them. The crew assigned did run into some problems. For example: During the job our radon pipe broke, a window screen was damaged, and the microwave exhaust vent wasn't hooked up properly. These crews are subcontracted. This is why it is critical to have a Smart Roof on-site project manager. Our manager (Al) was responsive and made sure every single problem/concern was addressed to my satisfaction. What else can you ask for? In the end, the house siding project was done in a timely manner and it looks great. We closed out the final payment with the in coordination with the insurance company and I have very satisfied with the job done. Hope this helps others.

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Alan Brodyrated5.0
6 yrs ago

From start (initial assessment and advice regarding hail damage) through negotiation, agreement, scheduling, and actual replacement of roof and gutters, this company was top notch. They delivered on what they promised, brought in a highly organized and professional team to get the roof removal and replacement AND Clean-up all done in a single less than 12-hour day, with a project manager on hand to discuss any issues as they arose (some underlying damage requiring minimal plywood and wood replacement), and to discuss other issues of potential concern (that the team was able to resolve). The roof looks great, and has a 30+ year guarantee that I suspect I will not have to draw upon.

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Elizabeth Korchnakrated5.0
6 yrs ago

Our roof replacement was painless and looks great. Everyone we came in contact with was friendly, they helped with our insurance claim, and the crew came in on time ...finished in a day.. And cleaned up everything when done. Especially in these quarantine times it was great to have this get done and done well. Thanks for a job well done!!

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Irma Spranglerated5.0
6 yrs ago

Beginning with Nik Kosyak, Tommy Wells and the very skilled workers who installed our roof, the job went smoothly: all of our questions were answered in a timely manner and the support navigating the insurance process was outstanding. We are delighted with the results. Thank you.

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H Qrated5.0
6 yrs ago

Smart Roof did an excellent quality job and on time. I’m very happy with the new roof.

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James Baggrated5.0
6 yrs ago

Was thoroughly impressed with both the roof and gutter crews. Efficient and respectful crews that delivered quality work. 1 day for each job. Would recommend to anyone.

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Thomas Learrated5.0
6 yrs ago

SmartRoof replaced my roof in April 2020. Excellent job by the roofing crew and the window wrapping crew. Andrew R. did an outstanding job working with my insurance company and made the whole job possible. The roof (25 squares) was completed in one day; twelve windows were wrapped the second day. The work was high quality and the cleanup was thorough.

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Dakang Marated5.0
6 yrs ago

Had a great experience with the company on the roof replacing project. In every stage of the project, from helping us contacting the insurance company, to material selection and cost break down, and to the final installation and inspection, the points of contact we had were very professional, responsive and transparent. The roof looks fantastic and the crew have really done a good job in a timely fashion.

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Dave Nicholasrated5.0
6 yrs ago

SmartRoof as very professional. They assigned a manager for our work, who was always available by phone and email. They reviewed and explained all options and prices for the work. They met schedules as agreed to and the work was done swiftly and with high workmanship quality. They handled all the communications and most of the insurance company paperwork. They oversaw the timing, completeness and quality of the work, with little disturbance to the house or gardens. The final product was beautiful, and we couldn’t be happier. David and Carole Nicholas

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stephen bradleyrated5.0
6 yrs ago

I am very happy with our new roof. Our roof is not an easy one to roof. It has a round tower in the front. Super hard to get the rows level and even. Without going into detail it's about as hard a roof as there is to shingle and they did the job spot on perfect. It will last 50 years. Their insurance expert was great, their project planners and supervisors were great, and the 8 man installation team was fantastic. They left the job spotless. I go 5 STARS PLUS for Smart Roof .

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Diana Pettyrated5.0
6 yrs ago

They showed up on time and did a great job.

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Douglas Pohlmanrated5.0
6 yrs ago

I would highly recommend this company because of the professionalism that all of the employees have provided us to route the span of the project that was completed at our house. Thomas was very responsive and helpful in getting questions answered and hand deficiencies corrected throughout the whole process. Liam was very helpful in getting us approved through our insurance company for this project. And then all of the teams from the roofers to the siding to the gutter were very helpful and keeping us informed throughout the process why the project was being completed. We would highly recommend this company for future work!

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IK EMERUWArated5.0
6 yrs ago

Great service and quality, on time and professional

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Mary Hillrated5.0
6 yrs ago

My experience with SmartRoof was excellent. It started with Joel, the Service Rep who was thorough and clear in explaining the roof options and all the details involved. Pete, the Project Manager was very easy to work with. He was very knowledgeable, answered all my questions, and was available when I reached out to him. Edgar's crew was extremely efficient. They worked tirelessly to put the roof on the house. In the end, the roof looked perfect! The lines were straight and the bronze flashing and the white pipes were replaced with black. Their precision and expertise were unsurpassed. I highly recommend SmartRoof for quality service and workmanship.

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Khurrum Shakirrated5.0
6 yrs ago

Very professionally mannered team. From the Sale rep, JJ to the crew, to the Project Manger Peter G total professionalism. Easy to work with very punctual and customer facing organization. JJ wil walk you through entire process from dealing with insurance to completion of work. The crew was very respectful and considerate of home and myself as the owner. Peter G will take care of you from the start of the job through the completion and offered to stay in touch for any issues that may arise after completing work. Great company, Highly recommend Smart Roof!!!

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Bill Tewsrated5.0
6 yrs ago

Great experience overall. From the sales process and dealing with insurance company, through installation of new roof and meticulous cleanup that exceeded expectations. Great communication through each step in the process. Already recommended to a neighbor. A+++

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Victor Srated5.0
6 yrs ago

Just wanted to say Thank you to everyone involved. They did such a great job from A to Z. They took care of everything for us and addressed all concerns we had. I would definitely recommend this company to anyone as am sure that even if an issue would come up they would come back and take care if it in a heartbeat. Thanks again to everyone.

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R Diegmannrated5.0
6 yrs ago

SmartRoof did repairs to my house recently. The crews did an excellent job on the roof as well as the siding. I needed a little extra item done on the roof and they took on the task and completed it perfectly. On the siding the visual look of the house is better then before the storm damage. The onsite teams worked very fast. The many folks I worked with at SmartRoof, Luke Preletz, Kyle Higginbotham and Jon the Project Coordinator were very helpful. Jon's text messages about upcoming appointments were greatly appreciated. Thomas Wells the onsite project manager was there to answer my questions as well as to help with any work details. Smartroof warranties their work as well. I hope I never need to use it but it is a great comfort to have. I plan to keep the warranty paperwork in a safe place once I receive it.

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L. Jagi Lamplighter Wrightrated5.0
6 yrs ago

These guys were excellent. They came out, looked at the roof, found weather damage from hail, arranged with our insurance company for them to pay for nearly the whole job, replaced our roof, replaced our siding, and did it all quickly and efficiently. And they stayed within the budget that they originally gave us. The men who came worked quickly. They were very cheerful and polite to us and our neighbors. They did an excellent job. The house looks great, so much better than it did before. They also did a superb job cleaning up afterwards. I would definitely use these guys again!

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Claudia Le Maitrerated5.0
6 yrs ago

The crew was respectful, good hearted and polite. Very hardworking and got the roof done in a timely fashion.

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Jim Ropelewskirated5.0
6 yrs ago

All the representatives we worked with from SmartRoof were very professional and responsive. Our project service rep. Peter Guerrero, with whom we spent the most time, was top notch.

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Dave Erated5.0
6 yrs ago

Smart Roof was awesome! From handling the insurance claim through the installation of my roof, gutters and wraps, everything was smooth and the staff/workers were very friendly. The upfront price was spot on too. I’ve been recommending them to my neighbors who need work as well.

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Hugh Lamoureuxrated5.0
6 yrs ago

These guys did an outstanding job, taking care of every detail, to include working with to ensure the customization we wanted. Very professional and timely. Highly recommend SmartRoof.

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Mike Skyrated5.0
6 yrs ago

These guys were awesome!!! They were on time and finished the entire roof by 3:30 pm and went over and beyond the call of duty!! I am very happy we went with Smart Roof because they were the first choice and the best!

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Bangar Krated5.0
6 yrs ago

SmartRoof has the whole process of installing a new roof to a science. They have made the right investments in the areas that matter - communication, customer service and above all a professional installation. From the initial insurance claim process to the final walk through by Peter - everything was very professionally handled. The overall process and the hand-off between each stage was handled very well.

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Mark Sniderrated5.0
6 yrs ago

The Smart Roof team was all I could have hoped for in replacement of our roof. Thanks for a great job!!

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Mathew Taylorrated5.0
6 yrs ago

SmartRoof has a great business model - help homeowners with storm damage to coordinate their insurance claims, then provide strong customer service and quality roof work. BBB A-rated for a reason.

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Adla Dajanirated5.0
6 yrs ago

SmartRoof took care of the roof replacement from dealing with the insurance, explaining the process and options, and then delivering with results. The Project Manager, Thomas Wells, was very responsive and attentive to detail. His team was extremely professional. Even with quite a few distractions, the team remained focused on the job at hand such that the work was done the same day which I truly appreciate. I have recommended SmartRoof to my neighbors. Thank you, SmartRoof, for a quality job.

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Justin Gaspardrated5.0
6 yrs ago

The entire experience and final quality is fantastic. Since this was mostly an insurance claim, I was skeptical at first. In the end, I was impressed by the whole crew from sales to design to build. We had a lot of work done including the entire shingle roof, metal roof, portico roof, gutters, shutters and screens. They came back twice to fix a front metal roof to make it right (thanks Thomas) without *any* pushback. That was the only item needing attention. We’re very pleased with the result.

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Brian Hillearyrated5.0
6 yrs ago

I had roofing, siding, and gutters replaced by SmartRoof. In each case the crew was efficient, professional, and respectful. I would recommend them to any looking for this work.

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peter nadeaurated5.0
6 yrs ago

We had a totally positive experience with Smart Roof from beginning to end ! Everyone we dealt with was helpful and professional. WE started with Gus who examined our roof and let us know that we had issues.Then after State Farm confirmed the issues we dealt with Mike who explained our options in detail. After choosing our options we dealt with Francisco who was in charge of the crew to install the roof.They spent a lot of time making sure everything was done right. WE then dealt with John the project mgr. ,and lastly with Thomas who tied up all the loose ends to make sure we were completely satisfied.Clean up after was thorough and we now have a beautiful new roof. Thanks to all at Smart Roof and we would highly recommend you to anyone!! (I hope I didn't leave anyone out ) Thanks again from Pete and Sue Nadeau

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Bob Butzrated5.0
6 yrs ago

The new roof is exactly what I wanted and quality of workmanship is excellent. Copper covering over bay windows is also of great workmanship. Would recommend them to anyone.

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Edward Lucykrated5.0
6 yrs ago

I would highly recommend SMART ROOF! Delivery was on time...workers showed up as scheduled.. my townhouse roof looks amazing and neighbors compliment on how great it looks and giving SMART ROOF referrals. Clean up was awesome! 5 stars all the way’

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Matt Conradrated5.0
6 yrs ago

A+ Service. SmartRoof essentially handled the entire process, cradle to grave. Helped us coordinate with our insurance company too! Very efficient. Plus they did the job in one day! Can’t say enough good things. We’re a SmartRoof family members for life ??????

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Jeff Hamblenrated5.0
6 yrs ago

From start to finish they were professional. The were very helpful with dealing with the insurance company. When on the job, they were quick, neat and courteous. The roof and gutters look great. Thanks.

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Fred Spurlockrated5.0
6 yrs ago

SmartRoof replaced the roof on our house. There had been wind and hale damage and they worked with our insurance company to get a successful claim. The installation was delayed a day or so due to rain but they got the work completed in a timely manner. I would recommend them for future work and my real estate clients.

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Connie lickeyrated5.0
6 yrs ago

All of the people involved were friendly and you could tell that they genuinely cared about the experience the customer had. Clean up was very well done and the whole job was explained beforehand so you knew what to expect. I would recommend them to my friends.

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s fitzrated5.0
6 yrs ago

From administration to getting the job finished smartroof showed nothing but professionalism, competence, and the desired expertise you would want for your home roofing and siding needs. Highly recommended and thats saying a lot considering i do not leave reviews for folks very often.

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PCrated5.0
6 yrs ago

The whole team, from first line sales, to contracting and to installation and final inspection, did a great job. My experience with them has been one of my best in the home and landscaping related businesses. Highly recommend. I live in Oakton, VA. We had our whole roof replaced in late May, 2020.

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Michael McGeehanrated5.0
6 yrs ago

The SmartRoof team did a terrific job from start to finish, we now have a new roof, gutters, downspouts and shutters.

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Jeff Wingardrated5.0
6 yrs ago

SmartRoof installed a new roof and shutters, and repaired some siding for me -- all of which look great. Their process is clockwork and the staff is thorough and communicative from start to finish. They worked directly with my insurance provider and produced dozens of pages of documentation with photos, drawings, and code requirements to justify claims payments that insurers are not eager to disperse. They kept me informed throughout, provided exactly what I asked for, and stuck to schedule. Project managers were on site during the installation and checked in with me several times. This is a well-run business!

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Sean Whitisrated5.0
6 yrs ago

Great job on roof and siding replacement. Worked with me to ensure we got the best deal and that I was happy with the end result.

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Zhang Fanrated5.0
6 yrs ago

Really happy about the whole roof replacement process, very professional and finished installation in two days.

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Durai Muthusamyrated5.0
6 yrs ago

SmartRoof did very good job, will strongly recommend.

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Hari Mrated5.0
6 yrs ago

Recently used their services for full roof of my house and 2 sheds – At first, I had my doubts how come they had so many 5-star reviews and after their service I understood they deserve them. I am not saying they did the job without complaints but the way they handled those complaints deserve 5-star rating. You know the management cannot control all the activities done by their staff but the issues that may raise has got handled better and hence deserve 5-star rating. Great job Peter Guerrero keep up the good job………

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Steve and Melissarated5.0
6 yrs ago

I used to work construction in NoVA and worked with hundreds of contractors in McLean and Arlington. SmartRoof is easily in my top 5 best companies to work with. They were effective, efficient, professional, and excellent. Preston, Kyle, and Monette handled much of the customer facing efforts for us and we can't say enough good things about this crew. In addition, the installers attention to detail was excellent and the quality of work really shows. We had the roof, siding, and gutters replaced and we couldn't be happier. The integrity and excellence from SmartRoof gave us a peace of mind and made this project the best value buy. Furthermore, the business operations side was very professional and streamlined. They have a commitment to detail, technology, and standards that inspires confidence. Truly this company is a gem for our community. And please know, we have no professional, personal, or financial ties to SmartRoof; this review is only our point of view as a very satisfied customer.

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Sara Sheanrated5.0
6 yrs ago

We had an excellent experience from start to finish. Billy helped get things started and worked with us and our insurance company, Mike was patient and helpful in making our shingle selections, and Thomas and the crew did a great job - very pleasant and professional team! They also did a great job with clean up at the end of the job. I would highly recommend SmartRoof!

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Marijke Hannamrated5.0
6 yrs ago

We were very happy with SmartRoof. We had a very bad roofing/siding experience many years ago and SmartRoof was completely professional, responsive and competent. They took a lot of care removing our old roof and installing the new one. We would highly recommend.

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Charles Kusirated5.0
6 yrs ago

New Roof Installation From the initial inspection by Nick to the review of the project before the installation was very professional. They explained the details of materials to be used very well which helped us made informed decisions on what upgrades are necessary. My neighbor was impressed with how clean the installation was done without any debris on their side and ours as well. Overall, we are happy with SmartRoof and we will definitely be using their services for other home improvements.

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Jeremy Nelsonrated5.0
6 yrs ago

Smart roof are excellent at what they do. JJ helped walk us through our options, helped us promptly with all questions and was always available until the project was completed. If you need any exterior work completed on your house I strongly suggest using smart roof and ask for JJ!

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Melissarated5.0
6 yrs ago

I had a great experience using SmartRoof. I worked with Logan and Kyle leading up to the work, and then Tom and his crew did a great job with the actual roofing. Everyone was professional, responsive and friendly!

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Pamela Vanrated5.0
6 yrs ago

Excellent professional Project Manager Tom Wells. Superior job. Recommend to others.

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Michael Appletonrated5.0
6 yrs ago

My wife and I just spent the last 8 months working with Smart Roof on a much needed full replacement of our large and highly complex cedar shake roof. We couldn't have been more impressed with EVERY facet of Smart Roof starting with Nik Kosyak who was more personable, detail oriented and professional than ANY contractor I've EVER dealt with. 2 weeks before the roof was to be replaced, we had a tree fall that was resting awkwardly on top of the garage which is the steepest section of the roof. Nik offered to come over (after hours) to help me remove the tree out of the kindest of his heart. You can't make this stuff up!! Anyway, I had been stressed about replacing our roof for years and Nik couldn't have been more patient guiding us through the entire process to include advising on all insurance related issues. Monette Deo was assigned as our PM once the actual roof replacement began and did an exceptional job. Lastly, I would be remiss if I didn't send a SHOUT OUT to our man Francisco and his highly skilled team for enduring the heat and dangers of a crazy steep roof to deliver a world class product. True Magicians! I would assign Smart Roof 10 stars if there were that many to give!

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Lou Welanetzrated5.0
6 yrs ago

All of the staff I dealt with at SmartRoof were knowledgeable and professional, and the process from inception to installation has been exactly as described. Our Project Manager, Shane, was equally professional, helpful and cordial, and lined up a great group of installers to execute the work and did a good job of cleaning up after the work was completed. He came again the following day to ensure that we were satisfied with the work performed. The roof looks great again.

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sharon Gearhartrated5.0
6 yrs ago

My house has a completely different new look and I am very satisfied with a job well done!! Mark Whipple, Consultant for Smart Roof, LCC, was professional from start to finish. My 30 yr. old roof and siding had seen better days. Mark took the time to walk with me around my house & made some suggestions. He noted the difference between the standard roof & the upgraded roof. My house sits up on a hill and the wind and hail during storms can be brutal. I took time to mull over the options available to me. Mark did not apply any pressure for me to choose one way or the other. Mark stopped by a couple of times before the work began and suggested I take pictures down around the house. He also mentioned the noise level might be disturbing and I might consider having an alternate place to go, if the roof banging was too loud. He was patient, considerate, and very professional. Mark worked seamlessly with my insurance agent to get the paperwork in place. Throughout the project he was in contact with me through each phase, making sure I was satisfied with how the project was progressing. Mark stopped by when all was finished to say hello and to see my remodeled home. Kyle did a very good job of presenting Smart Roof’s line and explaining my options. He listened to what I had in mind and did a good job of describing the different layers of the roof and my selections for the roof and siding. Peter Guerrero was my project coordinator and did an excellent job of scheduling each phase of the project & bringing it all together! He scheduled the roof team, the siding team, and the gutter team & alerted me in advance when to expect each. I met Peter the first day of the project when the roof team arrived. Peter walked the property with me and we discussed the improvements to be made. He was readily available and easy to reach during the project. Peter called to let me know when a new team was scheduled to arrive and approximately how long the team’s phase would take. Peter was very professional, took time to explain what work was to be done, and managed the project in a very efficient manner. I would highly recommend Smart Roof, LCC to friends, neighbors, and family. Great Job & thank you. Sharon G., Darnestown, Maryland

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Michelle Jacksonrated5.0
6 yrs ago

A tornado hit our home, and then we had the Covid pandemic. Our roof was damaged, and we had a leak, and we had holes in the attic, and our siding was barely hanging on in places. It took SmartRoof 4 months to get started (due to waiting on our insurance to agree to pay the bill, and Covid did not speed things up!) and then they fixed our home. Now our home is a beauty and we are really happy. I can't say enough good things about the crew of roofers and siding professionals. They were so nice and worked SO hard on super sunny hot days. Once the job started, they didn't stop until the job was done. We really appreciated their dedication, and how high up our house is - completely dangerous! Our roofers and siding workers were THE BEST! I would definitely hire both of these crews again. Thanks so much!

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Douglas Smithrated5.0
6 yrs ago

Great job! Completed quickly and a great cleanup

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Joe Janicerated5.0
6 yrs ago

Thomas Wells was very helpful and professional. We accidentally forgot to take our cars out of garage the previous night. He was so nice to let us take them out without any gripe or issue. Would reccomend this company and him and his crew!

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Cecile Prattrated5.0
6 yrs ago

We have needed a new roof for awhile and recent storm damage made it all that much worse but we did not have the time, money, or patience to try to deal with an insurance claim and find a roofer. These guys made it all painless! They did a neighbors roof and we decided to give them a try and are glad we did! They handled everything, showed up when they said they would, finished the entire job in 1/2 a day, cleaned-up and were done! The project manager came by afterwards to inspect, double-check/clean-up for nails, and make sure we were happy with the work. We were! Very pleasant and professional to deal with - would certainly recommend their work to others in need of a new roof!

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Pradyot Niyogirated5.0
6 yrs ago

It was a pleasure working with the SmartRoof contractor Mr. Peter Gurrero. He and his crew were very responsive, professional and prompt. Work done seems to be of high quality. Mr. Gurrero took care of the insurance requirements, a big help for me. Thank you.

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Thomas Feeneyrated5.0
6 yrs ago

We’ve had an excellent experience with Smartroof. We started working with them after our roof and the supporting structure was damaged in a storm. We eventually hired them to repair and replace the roof, and replace the windows and siding on our house. They did a great job. Francisco’s crew did the roof. They were very professional, polite and diligent - a great team. Antonio’s crew did the windows and siding. Again they were extremely professional, polite and with great attention to detail. We’re very satisfied overall and would recommend SmartRoof to anyone needing similar work done.

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Larry Hambricrated5.0
6 yrs ago

Thomas Wells did a great job of following up after install, to ensure all nails and debris were removed.

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Uma Ferrellrated5.0
6 yrs ago

I had my roof replaced because of wind damage. Isaac first saw the damage from the street even before I did. I think i would have had a lot more damage if he had not spotted the damage. He worked with my insurance company and made sure that the replacement was fair. He was there when the insurance person came to inspect the damages . He truly worked hard to make sure that every item was considered by the insurance. I also dealt with Joel who showed me different samples over the internet (Because of COVID every one was being careful and being mindful), when I did not want to make my decisions looking at the internet pics, Joel was really nice to meet me on my drive with samples keeping a distance and wearing a mask. He was even nice enough to ring the door bell with a pencil to reduce touch points!. Then there was Jon who arranged the materials to be delivered. He kept me in the loop and every thing ran like clock work. Last but not least, Thomas, the project manager was on site managing, directing and inspecting the work. He made sure that work scheduled for another day was indeed done earlier on the same day so that all of the work was finished. The workers finished cleaning up with a small damage to some of the smaller annual plants that were tender. I do not think that it could be helped. overall, I am very happy with the job. The roof looks great! Thanks,Joel for your suggestion. Thanks to the whole team who worked very hard.

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Bret Thomasrated5.0
6 yrs ago

Our new roof looks great and the new gutters are working better than the old! When I had an issue with a possible rotten board left behind a gutter they had a crew out to my house that same day to remove the gutter and check the board. Although the board looked rotten, it was just old and dirty, but they replaced it anyway. It’s still not cheap even on a townhouse, as the total was still $7200 after upgrading to the 6” gutters, 30-yr shingles, and new ridge vents, but insurance covered half of that. The process was pretty painless, as they help you with the insurance contacts and adjusters, and even during a pandemic we moved meetings to video and the team still made it out to replace our roof in one day, and the gutters in a few hours the next day. Loving the new style ridge vents in this heat of summer, as our attic is at least 10° cooler on 90°+ days!

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Elainerated5.0
6 yrs ago

Smartroof was a great experience at every step, Jared was by far the easiest sales person I ever dealt with, persistent but never aggravating and believe me I have no tolerance for sales jobs! The best part Smartroof worked with my insurance company to get my 20 year old roof fully covered by my insurance company, except for the deductible! From there Smartroof assigned me a customer service person Monette who was very attentive to my every question and concern and even came out to check on the job and made sure it was progressing as planned. In addition my insurance paid for the hail damaged to my window wraps around my windows and the Smartroof window man made the window trim wraps a little dressier than what I already had making the trim look more like moulding instead of the flat trim..it was subtle but a nice upgrade. Working with Smartroof was a great experience and mostly a painless process! I would highly recommend Smartroof! Thanks Jared and Monette!!

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Billy Neebrated5.0
6 yrs ago

I have been in the construction industry for over 45 years and have never dealt with such an easier process. The roof turned out amazing!!! From the insurance to the roof they handled everything with 100% professionalism. Nate Jerge did an awesome job reviewing the roof and reaching out to the insurance company. Joel Lucas made picking out the materials easy and was very knowledgeable about every option. The roofing crew did a great job making sure my wife’s flowers and pool furniture were not ruined in the process, as it can be a messy job. They stayed until 10pm on a Friday night making sure they cleaned up every little thing. I highly recommend Smart Roof to everyone!!!

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John Fawsettrated5.0
6 yrs ago

Excellent work by the Smart Roof team

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John maulellarated5.0
6 yrs ago

Very professional staff, the communication was always clear, the actual work looks great, the crew did an excellent job cleaning up also. Highly recommended.

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steven byersrated5.0
6 yrs ago

Smartroof is the complete roofing package from start to finish. They worked seamlessly with my insurance company and kept me informed at all facets of the project. From the beginning of the project Francis was informative and knowledgeable. During the actual roof installation the on-site Smartroof representative, Shane Gotschi kept me informed of the work and when it was determined that I needed more work on my roof, he handled it professionally. All around pleased with company and would recommend Smartroof without any hesitation.

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Niraja Dorbala-Prayagarated5.0
6 yrs ago

We have our roof and gutters replaced recently. Work was done professionally and was very much impressed with their correspondence on all updates. They worked with the insurance company and got them paid for all the work that is needed in a professional way. When I complained on cleaning after the work, they sent a team the next day to take care of it. I am trying to get a quote on replacing my windows as well. Worked with couple of managers and all of them were very professional and would recommend them highly.

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Karen Holtrated5.0
6 yrs ago

My husband and I were very pleased with the quick turn around time from discussing the project to its completion. The workers were conscientious and even spent an extra 30 minutes making sure the wooden piece on our Palladian window fit perfectly- I highly recommend this company.

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Valarie Niessnerrated5.0
6 yrs ago

Our Roof was literally done in one day. It looked amazing and the workers are very polite. They answered every questions and did not make us wait for anything that had to be done. I would highly recommend SamrtRoof if you are looking to get a beautiful roof, quality, great price, but not sacrificing quality! Valarie Gail Niessner

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John Ahadrated5.0
6 yrs ago

Did a great job from start to finish. The finished work looks great and they made the process as easy a possible.

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Peggy Turleyrated5.0
6 yrs ago

Every employee we had contact with from SmartRoof, were completely professional and took such good care of us every step of the way through the roofing process. The crew that installed the roof were excellent as well. They did an amazing job, from the demo to the install and cleaning up afterwards. We highly recommend SmartRoof for roofs and gutters. They made what could have been a very stressful process, a very smooth process with a great outcome! Love our new roof and gutters.

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Mike Orated5.0
6 yrs ago

I'm really happy with SmartRoof. I had never heard of them prior to our project (full roof replacement) AND I know literally nothing about roofing, the process, or anything. They did a great job in handling my questions (which was about 10,000), and never once did they give any kind of attitude or issue. Not only were they willing to keep me fully informed, they genuinely seemed to enjoy working with me as much as I worked with them. One of the things that really stood out was their honesty. Ed, the account manager, from the second he said hi was always 100% forthright. I never felt one iota of dishonesty from him. He was always available to answer any question I had, any time of the day... any day of the week. He was great to work with. Peter G, our project manager, carried the torch as well. He was incredibly thorough, and is objective was ensure I was always comfortable with everything that was going on. He wanted to give insights into what was going to be happening, how it was going to happen, when it was going to happen, etc. He was always responsive and willing to answer any questions. On top of that, as with any project, when things weren't perfect, he followed up and was willing to step up and correct any errors. That means a lot, and it shows that they really care. Overall, I'm incredibly satisfied. I know I only mentioned Ed and Peter, but everyone was great to work with, and my wife and I couldn't be happier with our roof.

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ryan surated5.0
6 yrs ago

I had an excellent experience from start to finish. Jonathan Alder did an outstanding job working with my home insurance company. He was on time and touched based with me often. Jon, the project coordinator was a nice guy . He was always available for any concerns I had. Shane Gotschi was friendly and did a wonderful job while also providing an amazing customer service experience. There were 8 workers and a foreman onsite .The crew were polite ,showed up on time and worked very hard .They ran a nail magnet afterwords and insured that there was no trash or debris left behind. The entire process from the initial meeting to the final day of installation does take time ( several months) but the actual onsite work was done quickly than I expected. They are very professional!

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Katy Ippolitorated5.0
6 yrs ago

What a great experience! We had our roof replaced by SmartRoof and we could not be more pleased. Everyone we dealt with throughout the process was super professional and courteous. They make the process very easy. Peter Guerrero was our project manager and he provided excellent communication and service. We had one issue that needed to be addressed after the roof was complete and it was handled promptly while we were not even there. He sent pictures showing the work that had been completed. I would not hesitate to recommend this company!

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CyanVTrated5.0
6 yrs ago

SmartRoof recently replaced our home's roof. The overall experience was good. Everything was explained in detail and the Project Manager Shane G kept us informed about the progress during the replacement. Our new roof looks great!

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Ajay Singhrated5.0
6 yrs ago

We user SmartRoof recently for replacing shingles for my whole roof and the experience of working with them very positive. They guided through the whole process and worked with insurance to process the claims also. The installation was done professionally and completed in timely manner. I would recommend them to anyone need roof work.

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Martha Drennanrated5.0
6 yrs ago

I appreciate the proactive coordination that the SmartRoof folks gave us. The crew did the work in one day despite it being one of the hottest days this summer. The roof looks beautiful. They even took care of most of the coordination with the insurance company. A great company to work with for sure.

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johne pererarated5.0
6 yrs ago

great work. good customer service. VERY happy with the job.

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DH HDrated5.0
6 yrs ago

Excellent service. Laura checked my roof from the storm damage, which I would not have detected it without her. The interaction with insurance was smooth. The team replaced my roof smoothly and everything was clean after their work. Strongly recommend smart roof.

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Harold S.rated5.0
6 yrs ago

Great overall experience from start to finish. The SmartRoof team addressed all my questions and concerns of the roofing project. The team is knowledgeable and with excellent communication of the details and installation. I was impressed by the quick yet quality install of my large roof. Highly recommended and will work with them in the future for potential upgrades to our home.

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Bev Carrollrated5.0
6 yrs ago

Had a leak in my roof and needed to get it looked at immediately. Called SmartRoof and talked to Mark and told him what my problem was. Nathaniel came out and assessed the situation. He found that the leak was around a vent and needed to be caulked. He fixed the problem and now, no more leaking roof. Very impressed with his professionalism and courtesy towards me. Would highly recommend this company for any of your roofing needs. A job well done!!

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Mark Williamsrated5.0
6 yrs ago

We recently had a roof replacement/upgrade initiated by Kyle McHugh and managed by Shane Gotschi from Smartroof. The job was managed very professionally by their team from estimates to timing and even small detail such as protection of landscaping and clean up. We would be happy to provide references by phone or email. Great job!

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Shawn Barryrated5.0
6 yrs ago

Great experience from beginning to end. Extremely organized company with a quality service. Highly recommend.

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Martin Frankrated5.0
6 yrs ago

They replaced the roof in one day and did a great job cleaning up the mess. SmartRoof did a great job!

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Joshua Millerrated5.0
6 yrs ago

SmartRoof was great! Communication was always clear, and they follow through every step of the way as communicated. The roof looks wonderful.

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Paul Adesrated5.0
6 yrs ago

I recently had my entire roof replaced by smart roof. The experience was uniformly positive. They did a great job explaining the process, scheduling, performing the work and cleaning up afterwards. The work was great and they also were exceptionally helpful in dealing with my insurance company. I unequivocally recommend them

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Mary Quiringrated5.0
6 yrs ago

We are so happy with the work Smart Roof did for us. And you took care of the problem on the garage very quickly. I run a daycare business out of my home, so I was a little concerned about the noise but they didn't have a problem with everyone working and banging on the roof. We also were happy with your clean up process. I'm always a little nervous when we have work done and I take the children outside. We had no issues. Thank you very much for doing such a great job.

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Ray Litvinrated5.0
6 yrs ago

I rate SmartRoof 4.5 stars as everyone I dealt with was knowledgeable and responsive every time I called. They listened and made every effort to acomodate my wishes. The project managers and installation crews - roof, gutters, window trim, and painters - did an excellent job. They were courteous, respectful, and did a superb cleanup! I take off half a star as they were not always proactive during the lengthy hard fought battle with insurance company and then I had to wait another 2 months for the installation. That said, definitely would recommend SmartRoof!

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Steve Ashworthrated5.0
6 yrs ago

It was an absolute pleasure working with SmartRoof every step of the way. Preston, their area sales representative walked over one morning to inform us we may qualify for a roof replacement. He worked the entire process of filing this claim with our insurance company. Their timeline was very communicated and everything went on like clock work. Peter Guerrero managed the installation project & has been very prompt, hands on, easy to reach and communicate with all along the process. You can trust him to make sure he’ll pick up the phone and call you back every single time. You cannot go wrong with these guys !!!!!

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Valerie Brown Carverrated5.0
6 yrs ago

I highly recommend SmartRoof of Fairfax, starting with the Sales Representative (Edward)..thanks a million for stopping by to inquire about my roof and getting the process rolling; also a huge thank you to Peter who patiently & communicatively orchestrated the install. Last but certainly not least...The Install Crew...you guys ROCK!!!! I absolutely love my new roof!!!!!!

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Jason Blainerated5.0
6 yrs ago

Nothing but good things to say. The install was delayed due to rain but this was communicated a day in advance as a possibility by the PM (Peter) and a backup plan was put in place at that time. The installation crew covered the property well so the wasn't any damage to our deck, deck furniture, patio, patio furniture or garden.

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Omar Craigrated5.0
6 yrs ago

This is a Great Company who demonstrate superb professionalism when performing their service. The project manager, Peter G done a great job on guiding me through the process and helping me understand what was going to take place. I will refer to all my friends and family.

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David Quackenbushrated5.0
6 yrs ago

I worked with Nik throughout the sales process. He was very professional and set proper expectations on the timing for a replacement roof (I expected a quick turn-around, but he clarified that more time would be ncessary). He worked seemlessly with my insurance and make sure that certain local code aspects (like ice shield) were addressed for which insurance was unaware. He made the process very easy for me. Peter and his time did a great job with the roof. The roof job was completed in a day, and they returned the following morning for some additional cleanup and finishing touches. There were some last minute minor improvements that needed to made, and Peter's team went above and beyond, and left me very satisified with the work. Clean up was very thorough. I did purchase a $25 magnet sweep from Lowes to be certain, but I did not find much of anything. I would gladly work with the SmartRoof team again.

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Chris Rrated5.0
6 yrs ago

Great company to work with. Responsive, on time and communication was great with the inspector, Billy as well as the PM, Monnete. I would recommend them for any of their services.

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Yel Desirated5.0
6 yrs ago

From Francis to Thomas - excellence in action. Clear concise steps from inspection to installation (plus cleanup with no damage to my landscape). I was kept in the loop at all times and there were no surprises! Highly recommend the SmartRoof professionals. Roof looks great!

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Chris Donovanrated5.0
6 yrs ago

I would recommend SmartRoof for any roof installation. Despite challenges due to COVID, they were able thoroughly inspect, work on my behalf with insurance and quickly install the roof with minimal disruption. Peter Guerrero was great to work with and made sure the experience went flawlessly.

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Benjamin Garrettrated5.0
6 yrs ago

Our experience with SmartRoof was simply phenomenal. They replaced our roof, siding, gutters and trim with fantastic results and top quality. They showed up on time, completed the work on schedule, and cleaned up thoroughly. Whenever I raised an issue with a foreman, they were always polite, respectful, and willing to address the issue. Periodically I would walk around the house and observe their work. They were extremely hard working even in extreme heat. Nik was outstanding with guiding us through the insurance process. He was always friendly, professional, and on time to every appointment. He explained everything competently and ensured all paperwork was submitted in a timely fashion. Peter was fantastic to work with as a project manager. He stayed in touch throughout the entire job. He was available on the weekends and evenings to discuss the project and our concerns. There were a few minor issues during the job, but he ensured everything was resolved quickly and to our satisfaction. His inspections were thorough and caught a pre-existing issue with rot in the soffit. Thanks to Peter our house is now in much better shape due to his proposed solutions. SmartRoof admits they are not the cheapest, though I will say they demonstrated some flexibility and a willingness to figure out what could work with our budget. When it comes to something as important as roofing/siding/gutters, you want quality workmanship that will last for decades. I would definitely choose SmartRoof again for their warranty, quality, aesthetics, price, responsiveness, customer support, attention to detail, and guidance throughout the process. I felt like they treated this house as if it was their own.

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John Meissnerrated5.0
6 yrs ago

SmartRoof was very helpful in working with my insurance company to get my hail damaged roof replaced. The workers were very hard working and completed the job in one day doing a very good job of cleane-up. Thanks to Joel and Peter and the whole crew.

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Diana Weinrichrated5.0
6 yrs ago

SmartRoof was amazing. Peter Guerrero was my project manager. he made sure everything went smoothly from start to finish. He went above and beyond to address any concerns and personally inspected the job whenever I had questions. They were able to get my insurance company to cover the replacement of my roof. I would highly recommend them and have referred them to several others after they completed my job.

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Christopher Shimkavegrated5.0
6 yrs ago

The company was very attentive to my needs and were very thorough and professional.

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Bob in Fairfaxrated5.0
6 yrs ago

We chose SmartRoof to completely replace and re-wrap rotten fascia boards around the entire house, and to replace gutters and downspouts. Interestingly they did NOT propose to replace the roof, as other contractors had done. The crew worked nonstop until the job was done. They were meticulous and delivered an installation of consistently high quality. We definitely would use them again.

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David Fitzgibbonrated5.0
6 yrs ago

We needed a new roof and selected SmartRoof to install the roof along with gutters. We were happy with the initial quote and thrilled with the actual work. There were some challenging aspects, however, they had reasonable solutions and they responded to all our questions within 24 hours. Quality work and the house looks great. Highly recommend.

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Bob Friesrated5.0
6 yrs ago

Great experience. Very professional approach from the very beginning of the project until resolution of final punch list items.

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Phil Sayersrated5.0
6 yrs ago

Very professional and helpful with the entire process, got max payout from insurance company working with adjuster. Assisted in getting the right product for us Crew arrived on time, worked hard and cleaned up everything We are very pleased with the product and workmanship Highly recommend

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Kin Ho Lingrated5.0
6 yrs ago

Smart Roof did our roof, siding and gutters. They were really responsive and guided us through the entire process. They work quick and do quality work. I would recommend them.

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Anita Franklinrated5.0
6 yrs ago

I just had my roof replaced by Smartroof and all I get is compliments from my neighbors. They were very professional and I'm satisfied Anita

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Frank Connollyrated5.0
6 yrs ago

The SmartRoof team was very professional and efficient. They did a great job from initially guiding us as to our insurance claim through the installation and clean-up process. They were great at communicating and scheduling. And the roof and gutters look great.

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John Trated5.0
6 yrs ago

I seldom write reviews, but I and my wife were so pleased with the work that SmartRoof did for us that I wanted to make sure others knew about the company. From our initial contact with Nik until the final wrap up with Thomas everyone we dealt with was professional, knowledgeable, and willing to help us get the roof installation the way we wanted. I particularly want to mention Young, who came to our house prior to and during installation to ensure we understood what would happen during installation and to verify all of the options we had chosen. His advice was indispensable and very reassuring to us. Again, I want to reiterate that from the very beginning of the process through to the end, SmartRoof provided quality service, expertise, and support. And our new roof looks fantastic!

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Mike Korated5.0
6 yrs ago

Very happy with the work of smartroof. They installed a new roof damaged from hail and attic fan. From first meeting, working with insurance company, selecting shingles, installation, and post installation, all involved were professional and respectful. they were especially helpful working with our insurance company to make sure everything was covered. Big thumbs up!

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Sandra Mathewsrated5.0
6 yrs ago

We were very pleased with Smart Roof. They were here own time and did a fantastic job. We would highly recommend this company.

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Dick Nadolskirated5.0
6 yrs ago

Smart Roof was professional and responsive during all aspects of our roof replacement. The sales team was spot on and worked directly with my insurance company very effectively. The setup team identified all additional options that were available but did not push any of them just to make a sale. The demo and install took just 2 days and they were very professional and organized. When the left we had a beautiful new roof and everything was cleaned up nicely. In a week now I have not found a single bit of debris. Thank you Smart Roof for a great job well none.

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Jeff Plantonrated5.0
6 yrs ago

SmartRoof did a great job replacing my roof, gutters and skylights. The crew was on time, completed the roof in one day, and cleaned up before they left. The project manager (Peter) came onsite through out the day along with the job supervisors to make sure that the job was being completed as they told me it would. SmartRoof also worked with my insurance company to make sure that everything that needed to be done and all state and local codes were included in the settlement. That was very helpful. Overall SmartRoof made the whole process a very painless experience.

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Josh Snellrated5.0
6 yrs ago

I had a very good experience with the entire SmartRoof team! I appreciated how they handled all my questions, completed my roof installation, and helped me through the entire process. I would highly recommend them for all your roofing needs!

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Todd Irated5.0
6 yrs ago

There are several teams with this company and we had the team that fell under Ricardo. We had a roof repair due to storm damage to replace an Asphalt shingle roof and install new ridge vent, roof vent, and ice shield. A team of four workers removed the old double layer and installed a new one. They placed large tarps in the front and back of the house aiding in cleanup. We paid extra for the underlayment (instead of felt) and confirmed it was used. We have a dog so we were very happy with the cleanup since nails and other construction remnants could be problematic. A second crew for vinyl window trim arrived a few days later and overlaid the existing trim which looks very good. We had no unexpected charges but were warned that the plywood substrate could be damaged from previous issues, but we did not have that issue. Overall we had a good experience and no unpleasant surprises. Worked well for us.

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Kathy Hieberrated5.0
6 yrs ago

Peter was an excellent representative of Smartroof. The crew worked tirelessly in the hot sun to finish my mother's roof in Maryland. They cleaned up the property and left it in very shape.

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Raul Garciarated5.0
6 yrs ago

One word - Phenomenal! From start to finish their level of service is 2nd to none. They keep you updated and make sure it’s completed at a high professional standard. My mother can’t stop talking about the quality of the work to the rest of us!

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Timothy Meyersrated5.0
6 yrs ago

Insurance company approved roof replacement and 1 downspout replacement due to storm damage. SmartRoof was my contractor for the job. The install crew worked hard and did a very nice job. We selected upgrades for the shingles and vents, etc. Roof looks excellent. Very happy with the overall project, start to finish.

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Dillon Coxrated5.0
6 yrs ago

We had our roof inspected and ultimately replaced by Smart Roof and were very pleased. Highly recommend this company and its staff!

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Lorento Neequayerated5.0
6 yrs ago

We had a good experience with Smartroof, quite pleased with their professionalism and support. The process from start to completion was seamless.

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Maha Mohannarated5.0
6 yrs ago

Smart Roof replaced the entire roof and they did an excellent job . In one day , the material was delivered and the old roof was replaced . From the Initial inspection and contract done by JJ to overseeing the installation process and resolving couple of minor issues By our project manager Thomas my husband and I were extremely satisfied . Thomas kept us informed at all times during the installation and after the completion . The entire team was very pleasant to work with from start to finish . I already recommended Smart Roof to my daughter and I would not hesitate to recommend them to others . Thanks Smart Roof for a great experience !

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Jtf Pricerated5.0
6 yrs ago

My husband's highway contractor friend told me, If they don't talk scope, don't hire them. Kyle from Smart Roof was the only one who came over and talked scope. I was blown away by how he explained what I would be paying for, how they do a superior roof job. And they did. Peter came next as the supervisor... as professional, polite, and attentive as Kyle. The guys who worked on the roof were amazing. Hard working, well paced, and knew what they were doing. Afterwards, Peter stayed with the job and Rocko came over to touch up a spot where the skylight was installed, another kind and thorough individual. The roof is beautiful.

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CK Pet (cpet)rated4.0
6 yrs ago

Smart Roof followed through on all their commitments. All the folks I dealt with were professional and courteous. I recommend them. They are working hard to build a reputation. My only other comment is that the crew they used needed a little bit more intra-job oversight than they provided. Be sure to insist that a SmartRoofer at least makes a couple of checks on the work in progress. Crews, as expected, were contractors to SR.

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Frankrated5.0
6 yrs ago

I couldn't be happier with the overall service provided by SmartRoof. They were very responsive and informative throughout the process. After identifying that we had storm damage, the guided me through the claim process and interacted directly with my insurance company, so I didn't have to play middle man. In spite of numerous schedule changes by my insurance adjuster, they had several reps show up on a Sunday to meet with the adjuster and discuss their observations on site, so there were no surprises or disappointments when the settlement was received. The installation went according to schedule and afterwards, when I noticed some damage done to my radon pump, they were super accommodating to make sure it was fixed properly by a third-party certified radon technician at no expense to me. From start to finish, SmartRoof made my roof replacement a breeze. Highly recommended!

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Vijay Perincherryrated5.0
6 yrs ago

SmartRoof team was very professional in their work. They completed the job well and in time. Project Manager Peter was very efficient and friendly. He kept me posted on progress at regular intervals. I strongly recommend SmartRoof to anyone considering roof repair / replacement type of work.

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Stuart Willoughbyrated4.0
6 yrs ago

Smart Roof said it would take 2 1/2 days but they brought 8 guys out and finished in one day working 7am to 6:30pm. Peter G sent a follow up crew out the next day to power wash a few area that got dirty. Very responsive, courteous, skillful and neat. I would definitely use them again. Mike Schultz organized the final project list and Peter G did an excellent job managing the project. Andrew Rainger worked with the insurance company to get me a terrific settlement for hail and wind damage. Good company Good People !!!!!

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Nadim Haddadrated5.0
6 yrs ago

SmartRoof performed a total roof and siding replacement on our house. They did and excellent job on both. They explained my options and costs and they delivered on their commitments. I do appreciate their help negotiating with my insurance company to get me the best compensation possible. I highly recommend SmartRoof for your next project.

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Ginger Troutrated5.0
6 yrs ago

Shane Gotschi was our project manager. He did a great job of getting us scheduled and ensured great work.

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Nima Mahmoudzadehrated5.0
6 yrs ago

They did a great job. I strongly recommend them.

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Phil Cardacerated4.0
6 yrs ago

The crew from Smart Roof did a very good job of removing old roofing materials and attic fans and installing a new roof, premium ridge venting, and a new skylight, all within a little over 9 hours, They did a good job of cleaning up afterwards and were very responsive to adjustments needed after the job was completed. I would highly recommend them if you are in need of a new roof!

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Lee Kohlerrated5.0
6 yrs ago

Very nice company to work with from start to finish. Quality of work was excellent.

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Bobby Hangliterrated5.0
6 yrs ago

From start to finish, everyone involved was very friendly and professional.

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Seth Zarnyrated5.0
6 yrs ago

I have been very happy with the roof replacement by SmartRoof. They have a well managed and effective set of processes and procedures to manage clients, manage their teams/project, and provide very effective communications. They let you know what to expect and when. There are reminders for key milestones, they communicated with me at each key project points, and their crew performed the work. They were polite, they had enough installers, they cleaned up afterwards, and worked with my insurance company. They completed the job this week & so far no problems at all. I would recommend them.

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Muge Karslioglu (Feast Delight)rated5.0
6 yrs ago

We very much enjoyed working with Smart Roof. Our experience was incredible where we did not have to worry about anything. Starting with Frank, who walked us through the entire process in the beginning. Then Joel, helping us pick the products and providing in detail everything that we can expect, including cost. Then Monette and Thomas who were amazing project managers to manage the installation of our Roof, Siding and Gutter. They were very communicative, so we knew exactly when products would arrive and when installation will take place. They came out an inspected to make sure cleanup and quality was above standard. I highly recommend this company for your installation projects. Their attentiveness, communication and quality control sets them apart from other companies. Thank you for a job well done.

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María Brophyrated5.0
6 yrs ago

Thomas did an excellent job inspecting roof , gutters and ceiling repairs. He was very professional in checking and explains everything to us. Warranties,payments, sending us needed documents and more. We appreciate his kindness and respect. He is very professional and has wide knowledge of produce and services

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David Ellisrated5.0
6 yrs ago

From the first visit with Teresa to the final review with Matt they were very helpful, professional, and efficient. They worked with my insurance company and fought for us to get a full replacement. Amazed that a fifteen to eighteen year old roof would be covered. They repaired some missing siding and even got them to pay for painting my ceiling on the main level. All in two days. Very clean. I highly recommend SmartRoof.

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william Dresselrated5.0
6 yrs ago

Contracted with Smart Roof shortly after hail damage sustained to my residence on July 7, 2020. I interviewed 3 roofing contractors and selected SR based on knowledge of their sales person, Greg Abbot and his explanation of how the project is managed and the process they follow in working with your insurance company and assurances that they were oriented to gaining client trust and satisfaction. Once contract was signed, worked with Joel Lucas, account representative who walked me through a detailed project pro-forma explaining in great detail the construction phases, materials, warranties and explanation of what to expect and who would be responsible for each task. Next, Carolina Rojas, project coordinator, was my liaison with the ABC Supply Company in ordering sky light, downsoouts, gutters, copper roof, underlayment, asphalt shingles, and all other construction materials. Once we agreed on materials, Carolina set a construction date and directed me to Albert Knights, Senior project manager who would be responsible for the overall work and his foreman, Randall who managed the work crew. Like clock work all functions and tasks were performed in a professional manner and there were no surprises. Although this is a very large company they pride themselves in making sure all aspects of the job are thoroughly explained and that the individual tasks are performed to your satisfaction. My advice to anyone considering Smart Roof is that you take the time to understand the construction phases and ask the appropriate questions as you will be impressed with their patience and willingness to explain their work and address your particular needs. I am very satisfied with SR and on a scale of one to 5 (with five being the highest grade) give everyone noted herein a 5+

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Tiffany Redsrated5.0
6 yrs ago

These folks were so informative, professional, patient, and thorough. I especially appreciate Laura Hambric and her support throughout the project. I would highly recommend SmartRoof for all roof repairs.

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jim Brated5.0
6 yrs ago

I live in Rockville, Maryland and had a very good experience with Smartroof. My home was built in the early '60's and had the original asbestos roof on it. It was very brittle and cracking and I was concerned for the safety or my family and visitors to our home. Billy Shuey was very diligent in examining my roof and worked with my home owners insurance company to agree to having an asbestos abatement firm safely tear off the old asbestos shingles while all the time protecting my yard and then hauling them away to an authorized disposal yard. He took and sent pictures to the insurance firm to prove that the storm damaged roof needed to be replaced. His action triggered a visit by the insurance company's estimator to confirm that the asbestos shingles needed to be removed and replaced with modern gray colored shingles. The backoffice at Smartroof then went to work under the direction of Jake Markle to provide estimates to the insurance company to get the necessary monetary approval. Once accomplished, Jake handed off to Kyle Higgenbotham who contacted me to confirm the game plan and fees. The big day came in late September with the project manager, Tommy Wells, organizing the arrival of the asbestos abatement company. This firm was awesome. They worked hard, dressed to protect themselves from the dangers of asbestos, applied tarps all around the perimeter of the house to catch the asbestos shingles and then efficiently carted them away. Next up was Tommy's team of roofers to check the decking and replace 3 plywood boards. Afterward they laid the underlayer on the deck and stapled it in place. They worked as a team and did their work quickly because rain was forecasted. The team returned the next day to nail in the new shingles that look great. However, the job still wasn't over. Billy Shuey had taken pictures of my old copper roof over my front door porch. It had been banged up by hail storm and I was rewarded by his diligence when the insurance company agreed to replace the copper cover. A special team of copper craftsman came the next day to tear off the old copper sheathing and create a custom replacement from scratch. Neighbors were very impressed with their craftsmanship. We also had a gutter crew replace a portion that was damaged by the same storm. They also came up with a game plan to provider better drainage for a small run of gutter that had caused some leaks into the house and drywall damage. In summary, this was not your typical roof replacement. It had a lot of moving parts that required coordination between the asbestos abatement firm, the roofers, the copper craftsman and the gutter guys. Smartroof pulled it off. A big thanks to the entire Smartroof team and a special tip of the cap to Billy Shuey for initiating this project and to Tommy Wells for getting it over the goal line. I definitely recommend Smartroof.

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Rosemary McGlynnrated5.0
6 yrs ago

We found SmartRoof to be outstanding in every aspect, and highly recommend them! We had our cedar shake roof replaced and Hardie siding installed. We were impressed from the initial contact with JJ Brumberg, and the communications that followed with Mike Scholtz, He explained the details/expectations provided through signing the work order. The hand off to the project manager, Peter Guierro was seamless, and communications clear. We had several crews on the job and they were professional and skilled. The job was done in the summer, and they arrived early and worked late. They cleaned up each evening. They abided by the CDC guidelines while working during this pandemic. The job was done within budget and extras were discussed and agreed upon. I would not hesitate to recommend them highly!

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David Vermontrated5.0
6 yrs ago

They were super professional. Did what they said. Very responsive and proactive. Walked you through the process and it went just as they said.

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Matthew Cavanaughrated5.0
6 yrs ago

Professional from start to finish, co-ordinated with insurance company and got the install done quickly. Cleaned up well.

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Timothy Lawrencerated5.0
6 yrs ago

Our experience with SmartRoof was outstanding. They made the difficult process of replacing an entire roof extremely easy by handling all of the details and over communicating with us. Both Billy on the sales side and Tommy on the project management side were excellent and were extremely responsive start to finish. The crews showed up before dawn each day and worked incredibly hard to finish a really large project as quickly as possible. They cleaned all debris around the house each day to make sure it was safe for our kids and dog. I would definitely recommend the team at SmartRoof to anyone — and we’ve already received numerous compliments on our new cedar shake roof. Tim from Bethesda

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Nancy Fiehtnerrated5.0
6 yrs ago

SmartRoof did an excellent job of installing a new roof on our home. They worked with our homeowners insurance and were there with the insurance adjuster when inspecting the damage to our roof. They held a project management (Zoom) call and kept us up-to-date on when the materials were ordered and when they would start the installation. The installation crew did everything on time and finished our roof in several hours including cleanup of the entire area around our home. A walkthrough was held several days after the installation with a thorough description of what was done and the warranty, I highly recommend SmartRoof of Fairfax.

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Dee Kiewel Deneckerated5.0
6 yrs ago

Smartroof replaced my roof and the entire experience was outstanding. From first inspecting my roof, to working with the insurance, to project planning and finally to carrying out the project. I can only give them 5 stars! Very professional and they explain every step of the way. Special shoutout to Laura, Ted, Mike, Jon, Thomas and Francisco and his crew for a job well done! Thank you!

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George Hovanecrated5.0
6 yrs ago

Nik Kosyak came by our house and offered to give me a roof evaluation at no cost because there had been hail damage to other homes in our neighborhood. He found hail damage and then he worked with my insurance company to cover the new roof, except for my insurance deductible! There was some delay with scheduling the roof installation, but Shane Gotschi (the project manager) reached out to get the ball rolling. Shane has worked in the industry for 15 years and was also very helpful and knowledgeable about related exterior work that needed attention. He gave me several options to consider and recommended what was in my best interests. After getting quotes on the various additional projects, I approved the work to be completed by SmartRoof. We spent the next few months completing the various projects but the wait was well worth it! I would recommend Nik and Shane any day!

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Rajeev Bhatrated5.0
6 yrs ago

Thomas and team did a great job of installing new roof and Vinyl siding. Workmanship and cleanup was awesome. From material delivery to completion it was as explained in the initial planning session.

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Charles Levingstonrated5.0
6 yrs ago

Had a great experience with SmartRoof. They were very communicative and responsive. Each handoff was done with ease from sales to planning to project management to billing. The made working with my insurer very easy. I would strongly recommend. My project manager Peter Guerrero was particularly conscientious as he meticulously made sure no nails were left out in the yard where my kids play following the project.

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Sue Williamsrated5.0
6 yrs ago

This company was fabulous!! If you need a roof installation, please use this company Please ask for Mark W. he was outstanding to work with.

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Dave Vermontrated5.0
6 yrs ago

They were very efficient, step by step process. Kept you informed all the way. Everything went as they said it would. No surprise charges. Excellent.

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Birhane Seidrated5.0
6 yrs ago

I used SmartRoof to replace a storm damaged roof and my experience has been nothing but great. Even though because of the pandemic they were not able to get it done as quickly, which is expected, but they still have managed to do it without extended delay. They have also made the process very easy by taking care of all the paperwork and correspondence with my insurance company which could have been nightmare to deal with. I specially wanted to thank Peter (the project manager) for answering all my questions and concerns and for being flexible to work with me to address some unforeseen issues during in installation. All in all, I recommend SmartRoof for anyone who wants to do work on their roof.

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James FX Paynerated5.0
6 yrs ago

Whole team approach. Every touch point was very professional with great follow up

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Mary Lesterrated5.0
6 yrs ago

An excellent company to work on home improvements. Their professionalism was maintained throughout. Excellent quality! It was a joy to work with these young people.

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Lance Nguyenrated5.0
6 yrs ago

I'm so glad I gave Issac a call for an estimate on the my roof. Issac worked tirelessly with our insurance company and even though we got denied for a new roof, we've decided to change the roof anyway and gave SmartRoof our business. Everyone on the SmartRoof team is extremely professional, from Mike from the Sales team, Moe our project coordinator, Thomas our Project Manager, Sofia from Accounting and especially the crew that did the installation. I highly recommend SmartRoof.

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Karen Adamsrated5.0
6 yrs ago

Smart Roof did an excellent job on our roof replacement, from working with our adjuster to the final walk through. The teams they used to install the roof, copper metal portions of the roof, and the gutters, worked efficiently and were respectful of my property. They protected the shrubbery and did an excellent job of cleaning up all the debris.

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Sanjay Gargrated5.0
6 yrs ago

The whole process from the beginning to the end was delightful. Everyone took their time in educating us on different type of shingles and siding and in their selection with colors and quality. The supervisors and crew were always on time and provided excellent service. I would highly recommend them to anyone for roof and siding installation as they always went above and beyond for us. We couldn’t be happier with their service.

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Ed DeCarlorated5.0
6 yrs ago

The team at Smartroof was very responsive and professional. They explained the entire process and kept to their established time line. They were very good about cleaning up all the debris and quickly responded to any of my concerns. I would definitely use them again and highly recommend Smartroof for your next roofing project.

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Brucerated5.0
6 yrs ago

Mr Rivera and his team did an outstanding job. They were very respectful of our property and extremely professional in their work. We are very pleased with the outcome.

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Mike Pullinrated5.0
6 yrs ago

The guys done a very good job. The installers were very polite and done a very good job of cleaning up afterwards. Everyone on the job knew what needed to be done, attributed to good communication.

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Bruce Dimonrated5.0
6 yrs ago

I am very pleased with the quality of work and the professionalism of the employees. They did it all in one day and cleaned up very well. Within the weeks following the roof installation, I only found two nails in the yard which is almost perfect. I highly recommend them.

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Diane Harveyrated5.0
6 yrs ago

We had a great experience with SmartRoof through the entire process, beginning with the initial meeting through the project planning and then final installation of our new roof. We appreciated their assistance in communicating with our insurance company and working closely with us throughout the project. Highly recommend them!

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A Zrated5.0
6 yrs ago

I had a great experience with SmartRoof. My sales person Liam was very professional. I also dealt with Francis from the SmartRoof who assisted with the initial setup. The project manger Mo kept me in the loop of the project until it was completed. The installation crew took care of our outside area and did a good job with the cleanup.

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Andrea D'Ambrosia Dolanrated4.0
6 yrs ago

We worked with Smart Roof of Fairfax and our insurance company to have our roof replaced due to Hail & Wind Damage. JJ Bremberg was our sales guy. Super professional and well informed. Once he did the initial inspection of our roof to evaluate whether he thought we had enough potential damage to warrant coverage by our insurance, he walked me through the process of setting up the claim and explained to me what would happen. It took a few weeks to get an insurance company adjuster to the house due to weather issues but JJ was here for that inspection. Our insurance company acted quickly and approved the replacement. Then there is a back and forth process between Smart Roof and the insurance company to agree on the price of the replacement. Everyone we worked with from Smart Roof was super professional and pretty responsive. That being said...I would have preferred to have a single point of contact for the entire process or at least a clear transfer to the next person. The communication was not clear about how things were going and I had several project managers contact/not contact me as well as 3 or 4 accounting people. Bottom line, their process of communicating with the client needs serious improvement...thus the 4 instead of 5 stars. They are a young company...only 5 years old so I'll cut them a break because of that. All in all, we are happy with the quality of the installation and the product. If you've never watched a roof being installed...you should. It is something to behold how hard these guys work. And they do it from sun up to sun down. Bravo to the hard working men that do the install. And they did an excellent job of cleanup. Could have done a better job protecting my plants but when I pointed it out, they took care of it and in the end the damage was something I could live with.

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Pablo Alvarezrated5.0
6 yrs ago

Smart Roof replaced my roof and it looks great. The staff was very professional and very informative on my options. I had a very pleasant experience dealing with their staff. Thank you Luke Jamieson, Laura Hambric, Kenny Howard, Project Manager, and others for helping me through this project.

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Chandra Soucekrated5.0
6 yrs ago

Shane Gotschi and Meghan Amor our expert roof coordinators and roof salesman Elijah were great! We highly recommend this company and working with these folks. Between finding the diagnosed problem areas, and working with us, we have a beautiful roof and gutter system!

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Justin Corsettirated5.0
6 yrs ago

The company did a great job Shane Gotschi was a great project manager and made sure the job was completed to my satisfaction

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Joe Poperated5.0
6 yrs ago

This is an easy review to write. Our entire experience with SmartRoof has been positive and painless. Truly five stars. The initial meeting with Johnathan B., who walked us through what was needed following storm damage to our roof, made us feel comfortable that we had the right company to work with. He was even present throughout the insurance claim process helping answer questions along the way and walking the Adjuster through their review as well. After a short wait, we were on the schedule for a full replacement. During that time, the whole team at SmartRoof kept us in the loop with the next steps leading up to install-day. Shane G., our Project Manager., was exemplary. He pointed out areas of the siding and structure of our 1950s-era home that we should be mindful of but never once tried to pressure us into anything. A true professional. The install went smoothly with minimal disruption to our landscape and yard. The entire job, from setup to cleanup, took less than 48-hours. All of our neighbors were impressed with the finished product. I’ll certainly be looking to give them business in the future when we take on additional jobs like gutters and ventilation. You should too!

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S Drated5.0
5 yrs ago

Throughout the life of the project, the team demonstrated their technical expertise in the area. You can completely rely on SmartRoofInc for their competency. Even though the hand off happened more often than I would like, the ball was never dropped. The team members kept their word for full customer satisfaction.

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Ruth Ludemanrated5.0
5 yrs ago

Our roof looks beautiful! thanks to our project manager Shane Gotschi for helping to get it all done and for working with us on the next project of replacing our gutters this spring! I recommend calling Smartroof if you need an inspection as their knowledge is excellent and they will guide you if you need to file an insurance claim.

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Megan Phillipsrated5.0
5 yrs ago

Smartroof did a great job on the roof and siding of our house. They were fairly responsive, especially during what must have been a hectic time for them. Shane Gotschi was our project coordinator for the actual installation and did a great job. Our house looks brand new!

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Gloria Alamedarated5.0
5 yrs ago

Wonderful and exceptional professionals who did and a perfect job! I love the new roof and am very grateful to all those who saw that it was done so well! I am particularly happy with those who installed the roof. They were diligent workers who were extremely courteous and respectful of me and my home. They checked and double checked to make sure my yard was free of any traces of discarded materials. Frank Price was so patient with me as I had many questions regarding the when's, how's and what's of my installation and insurance procedure. Tom Wells checked with me and made a trip out to ensure all was done perfectly. Grace Wells was very patient with me on the phone and explained everything clearly. Thank you, Smart Roof! I highly recommend Smart Roof!

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Jeff Roycerated5.0
5 yrs ago

We really appreciate SmartRoof's whole team. They did an initial inspection and found hail damage. Then they were super helpful to communicate details of that to our insurance company so that our claim was approved with them. On the day our roof was put on, our Project Manager, Shane Gotschi, found made suggestions to us to improve our roof (many of which didn't cost us anything) and made sure the job was done right. The whole installation crew made sure not to do damage in our yard and were impressive in how well they did their jobs. I would definitely use this company again and recommend them to others.

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Diem Sepprated5.0
5 yrs ago

My overall experience with Smart Roof has been positive. They inspected my roof and let me know that I had storm damage. They helped me communicate all the necessary information to my insurance company, and even took care of the paperwork and correspondence with them. Getting a new roof installed is stressful, especially during a pandemic. I want to personally thank Patrick, Peter and Laura for making this process so much less stressful. If you are looking to get work done on your roof, I would recommend Smart Roof.

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Jamie Tabbrated5.0
5 yrs ago

I have been very satisfied with my experience with SmartRoof. They were very persistent in working with our insurance company after the insurance inspector missed some damage in the initial review/estimate. The installation team did a good job in cold/wet weather, and the project manager Shane Gotschi was very responsive. There was some debris left in the yard, and parts of the exterior of the house were left dirty from the work, but Shane has agreed to send a crew back for additional clean-up.

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Carmen Alvaradorated5.0
5 yrs ago

Shane Gotschi has been very responsive and professional. Would happily recommend him.

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Mike Bagliviorated5.0
5 yrs ago

Great service and great work. Highly recommended.

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eamonncooney1rated5.0
5 yrs ago

The complete replacement of our whole roof was completed by Smartroof and they did excellent work throughout the whole project, it really was impressive. In the weeks before the work Liam at SR, who did several inspections and other work, was always great to work with, easily contacted and very responsive and professional, also Kyle on the agreement. For the main work itself my prime contact was Tommy, who was also great and responded immediately on any questions. In particular a big shout out for the great SR crew of guys, led by Francisco, who did all the main work - in Jan, starting at 7am and 25 degrees! each day. It was impressive watching them work so diligently, doing such a high quality professional work on all the main roof and then the gutters - and great clean up each day. All the cedar shingles, barrier, flashings were replaced with new plus skylights, gutters and downpipes. Very good impressive work throughout! Thank you!

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Kane Ramseyrated5.0
5 yrs ago

A top notch company that installed a new roof for me recently. Their service was impeccable from the initial consultation, all the way through to the post job inspection. Polite, knowledgeable staff throughout the entire organization which made it a pleasure to do business with them. I highly recommend the SmartRoof team!!!

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J Scottrated5.0
5 yrs ago

From Nate Moorman, who found hail damage, thru Kenny Howard, project manager, job went smoothly. Workmen installed roofing under cold and windy conditions while doing their job. Roof looks great and cleaned up quite thoroughly. In short I had zero complaints from start to finish.

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justin grimmrated5.0
5 yrs ago

Every step working with them was super easy and everybody was very courteous. The crew was great and worked hard. There was no sign anyone was here when they left. Great job!

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JAE PARKrated5.0
5 yrs ago

Smart Roof team is really a smart professional team! Many thanks for the diligent and well-scheduled work and their gentlemanship!

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Dawn Carlsonrated5.0
5 yrs ago

Smartroof installed a new roof on our home. We have been very pleased with them. They are professional and made the entire process pretty painless. They did a great job communicating and following through on all of their promises.

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Leonard Millerrated5.0
5 yrs ago

Amazing service, super friendly and professional. They were upfront about every aspect of the of the project. The Smartroof team made it stress free to get our roof replaced. I worked with Will Skuba and Kenny Howard. I would highly recommend them to anyone.

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Kim Kostrated5.0
5 yrs ago

Love our new roof. Working with Smart Roof, we had both good and bad experiences. I will go into the good first. Our Project Manager Kenny was AMAZING. He was always available to answer questions or go over items. It did not matter if the questions were small or large. When the team was out working, he was by to make sure everything was good. He did the walk through at the end to make sure we were happy with the job. I would work with Kenny again, he would be the reason I would do work again with Smart Roof. So for the bad. The amount of time to get the project started. We knew it would be 8-12 weeks. As we got closed, I am the one that had to reach out, and then I would not hear back. I was passed around to a few people and then finally reached out to Laura who was able to help us finally schedule the install. The install went smoothly and the team did a great job. The main complaint I have around the install team was the detail clean up. They had to come back and fix a few things which wasn’t a big issue accept for when they were back to finish up, they cut our internet. This was a big issue. as we have a teacher in the house that was teaching virtual. Kenny again was amazing in trying to help get this resolve. We finally were able to get this issue fixed, but was very frustrating. The other issue we had was around additional work that we had that needed to be done. As luck would have it, while we were waiting to get our main roof replaced we got a leak in our rubber roof, which was not part of the original job. Laura was amazing and came out right away to see what it was and try to help. She passed on the info and was going to get someone to come out to look at it. It was over the holidays, so I understood a little of the delay. But, this took over a month. Kenny was finally able to get someone to come out finally to look. But then we still did not get a quote and got passed around yet again. Unfortunately, it took so long that we ended up reaching out to another company to get the roof patched as we had a stream of water coming in whenever it rained, or the snow melted. We did eventually get a quote to replace the roof. One big thing that we didn’t find out about, until we got to replace the rubber roof, is that Smart Roof offers financing. Yes, insurance was paying for the vast majority of the work but there were additional options we went with that would have been nicer to pay for over 12 months. We are still considering the additional work. If we do go with Smart Roof one of the conditions will be that Kenny is our Project Manager. Overall, we would recommend Smart Roof to others. The main suggestion would be for others is to make sure you follow up and work with your project manager to check everything, and see if you can get Kenny to be your Project Manager.

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Michael Buttnerrated5.0
5 yrs ago

Working with SmartRoof was a great experience. Quality work, great crews. Hats off to Peter who was a great listener and manager of our project!

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Chaquitta Williams (QueueDubya)rated5.0
5 yrs ago

Smart Roof installed my roof, siding, and gutters this Winter 2021! During a Panda Bear! Between days of Sleet, Snow, and Freezing Rain! Oh My! My engagement began as an insurance claim for storm/wind damage that occurred last spring and I had a personal TEAM walking me through the entire process. Monette, Shane, Meghan, Zach and Sophia kept me informed throughout, responded immediately when called upon, and went the extra mile to ensure I was kept abreast of how the project was progressing. Even closing out and invoicing went well. Smart Roof worked hard to earn my business, worked hard to keep my business, and for that I would most definitely recommend them to my neighbors and associates.

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Denise Girardrated5.0
5 yrs ago

Assisted in planning and showed us how to keep out of pocket expenses to a minimum. Was a pleasure to do business with. Friendly, professional, got the job done right the first time and even cleaned up their mess before leaving. The only evidence they were here is a beautiful new roof.

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Brian Murphyrated5.0
5 yrs ago

The crew that installed the roof is incredible. Completed in one day. Provided real care for plants and infrastruture on property. The management and office support are very helpful. Special thanks to JJ.

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Eamonn Murtaghrated5.0
5 yrs ago

Quality installation. Beautiful roof. Excellent cleanup after.

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Aaron Andrewsrated5.0
5 yrs ago

The Smartroof Team, project managed by Mr. Thomas Wells was absolutely outstanding. My roof was overhauled totally by his team of contractors in a superb manner. Mr. Thomas was professional, courteous and prompt..always insuring that I was kept abreast of the schedule and any adjustments. Job well done!

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cafield1rated5.0
5 yrs ago

They were extremely professional and hardworking. I’d recommend this company to anyone! They helped walk me through the process when dealing with my insurance company and was always available if I had a question. The workers cleaned up after themselves at the end of every day and worked extremely hard. The quality of work is impeccable

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Frew Samuelrated5.0
5 yrs ago

The project was handled very professionally. Peter Guerrero was responsive and communicative. I would recommend this company.

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Ashish Tendulkarrated5.0
5 yrs ago

Smartroof installed a new roof on my home. I was very pleased with the overall project. Throughout they kept me apprised with the project timeline and what to expect along the way. In spite of the couple of snowstorms we got in February, my project wasn't delayed. Prior to the installation date, I received an email with details about material delivery and what to expect during the installation. Special mention of thanks to Brady McHugh and Caleb Hendrickson for their professionalism and making the entire process pretty painless. They did a great job communicating and following through on all of their promises.

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Brian Smithrated5.0
5 yrs ago

SmartRoof is very professional and did a good job replacing my roof, I am very happy with the experience.

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Koffi Ekouevirated5.0
5 yrs ago

Very good team Professional and timely delivery

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Alisa Yurated5.0
5 yrs ago

It took months to start the project but once they started the work, it was done in one day. SmartRoof did excellent job. Peter the project manger did great job letting keep us informed of the progress.

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Steven Vasquezrated5.0
5 yrs ago

My wife and I were very pleased with Jeremy S. Answered all questions we had. We also like that Jeremy S. Always had us in the loop. Thank you. Great job and will recommend Smart Roof Inc. to friends and family.

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Anjan Adhikarirated5.0
5 yrs ago

Very professional from beginning to the end, guided me through the whole process to choose the roof. They cleaned up well, roof looks fantastic.

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W Rrated5.0
5 yrs ago

The service and staff at SmartRoof were both outstanding in their handling of my roof and related insurance claims. They were in communications with me through the entire endeavor and always exceeding expectations. I encountered zero issues throughout the entire process and would highly recommend them. I'm glad the knocked on my door.

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Andrew Pruittrated5.0
5 yrs ago

SmartRoof was great! After seeing them throughout our neighborhood and hearing nothing but good things, we had them take a look at our house. They identified hail damage to our roof and siding, which led to our insurance company covering the replacement of these items. Always professional and always responsive (wish I could say the same about our insurance company), they did a great job. The crews they sent out were hardworking and friendly, and they took time to clean up at the end of each day. We especially appreciated working with Joe Bremberg (sales manager) and Troy MacFarland (project manager) - they really know their stuff. Highly recommended!

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Paula Qureshirated5.0
5 yrs ago

The crew arrived when they said they would, quickly removed the old roof and put on the new roof all in a 24 hour period. They cleaned up the entire area and were as neat as possible. Very professional staff at all levels.

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Kae Shinrated5.0
5 yrs ago

My husband and I just used the SmartRoof service to replace our roof and some window screens. Peter and Brian were very professional and very nice throughout the whole installation. Even the front office we talked to were very accommodating of our schedule. I highly recommend the SmartRoof company and if I ever need anything I will be hiring again.

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Robert Jarvisrated5.0
5 yrs ago

Professional crew from start to finish. Especially Impressed with Nathan Jerge and Kenny Howard. This company does it right . Highly recommend them for any roofing job.

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Kathleen Beckmanrated5.0
5 yrs ago

Great service and responsiveness, particularly Caleb, our main service rep!

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Shakil Qureshirated5.0
5 yrs ago

My roof was damaged from wind about a year ago. Attempts to get insurance to repair it were not successful. A year later I met Nathan Jerge. He helped me in getting the insurance company to repair the roof. Insurance company wanted to replace shingles for part of the roof only. With Nathan's help, I was able to get the entire roof replaced. Could not have done it without Nathan's help and guidance. Smart Roof has very professional processes that take you from estimate to completion. Very organized and easy.

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Daniel Chinrated5.0
5 yrs ago

Worked with me and insurance to cover new roof. Responsive, prompt, on time, work was done in less than a day.

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Peggy Fingerrated5.0
5 yrs ago

Highly Recommend Smart Roof. The very first day Nate Jerge showed up at our door to throughout every step of the process was the best experience we have ever had with a company! Nate made everything effortless and his constant follow through and follow up was beyond amazing! Especially during Covid, Nate and everyone we interacted with at Smart Roof were so professional and made the whole process so easy and effortless. From installation to dealing with our insurance company and clean up Nate Jerge was always following up and checking in on the process. We looked at other roofing companies and they did not compare to Smart Roof. We have a new and better roof than we had when we first built our house. Our neighbors also used Smart Roof and dealt with Nate Jerge and had just as an amazing experience. First class customer service all the way. He cares and loves what he is doing and it shows. Our installation crew was great to work with and was so informative in teaching us about the process. We love our new roof and making the decision to use Smart Roof was a smart one! Will continue to recommend Smart Roof and Nate Jerge to anyone and everyone who needs a new roof or repair.

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Armand Scalarated5.0
5 yrs ago

SmartRoof helped me replace my roof after identifying damage and working with my insurance company to get the cost covered through a claim. There were so many helpful people involved: Matt who helped me start the whole process and identify the damage for my insurance company; Josh who put the detailed estimate together and worked with my insurance adjuster to get everything covered, Shane who came out to show me all the available roofing materials and my options, Troy who managed the installation and quickly addressed any concerns I had, and Sofia, Rebecca and Bella who kept me up to date with all the billing and scheduling updates. There were so many people from SmartRoof involved who ensured that the project ran smoothly with minimal involvement required on my part. Thank you to the whole SmartRoof team, I'm happy with both the process and the product!

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Syed Adeel Ahmedrated5.0
5 yrs ago

Extremely pleased with the service I got from smartroof. I want to specifically mention Ted Price and Jeremy Syverson who were very helpful and through throughout the inspection and reinstallation process. All the other members were really helpful as well, these include the accounting team, the project coordinator, the supplement team (Josh and AJ). We had a 21 year old roof which was replaced. Couldn't be happier. Thank you folks!!!

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Robert Gregorrated5.0
5 yrs ago

I usually don't rate a company unless they are very bad or very good! In this case, Smartroof is definitely very good! Couldn't be more pleased with this company and how they handled my claim and install of my roof and gutters! From day 1 the communication was outstanding. They were professional, responsive and timely. The initial contact was Mark S. then handed off to William S. Both were very helpful in getting the roof assessed and things moving. A customer service rep (Amber D) sent out a couple of emails setting up a meeting with Kyle in sales who was knowledgeable and explained the pricing, options and process of what was going to happen. He dropped off some sample boards and gave us addresses of houses that they did and used the same material we were going to use. Not a pushy sales person at all! We sent in our deposit and Mary from the accounting dept. sent a we received your deposit and this is what will happen next email. Becca (project coordinator) got the ball rolling so I knew what was going on like materials delivery date and install date. The project manager (Jeremy) was the next person in the line and his communication by text, email and phone was really fantastic. He kept us informed and answered all of our questions usually within a very short period of time! He was our main point of contact and was on site several times making sure everything was moving along as it should. The final people in the line was Alex and the install crew. They were all very good. Great quality of work, polite and did a fantastic job on the roof and gutters and cleaned up the area after everything was finished. As you can see it took a lot of people to install a roof and make it go smoothly. I hope the company pays these people well because all of them were really fantastic in their communication, professionalism and work quality! I would use these guys again in a minute because of the way things were handled and will recommend them to anyone who needs a new roof and gutters (or siding which will probably be our next big future project!) Thanks again Smartroof for all the great work you guys did! It was a pleasure dealing with you!

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Tim Taylorrated5.0
5 yrs ago

We had storm damage to our roof and siding, as well as interior water damage. Smart Roof gave us a competitive quote for roof and siding replacement, as well as the interior repair work, and did an excellent job on all three items over the span of a week once supplies had come in. I'd highly recommend them for that kind of work!

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E Talanrated5.0
5 yrs ago

Quality work. The teams work fast, efficiently, and cared about protecting property. The work looks great both interior paint and exterior roof shingles. Very pleased.

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Michael Ukelerated4.0
5 yrs ago

I had the roof, siding and gutters replaced. They did a great job on all 3. My only complaint was when the job was finished I called multiple times for them to haul away the pallets the supplies were brought in on. I finally had to haul the pallets off myself. Other than that everything else was great

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John Mulrooneyrated5.0
5 yrs ago

Excellent company. Everyone we dealt with was extremely professional and greatly assisted with the insurance process in an intelligent and ethical manner. Highly recommend. Kenny Howard was extremely professional in managing the installation, and Monette Deo was extremely knowledgeable and persuasive in dealing with the insurance company.

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Rick Melendezrated5.0
5 yrs ago

Joe was very nice and pleasant. Very professional

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Dandk Morgenrated5.0
5 yrs ago

All the staff were very professional. SmartRoof went beyond the core scope of work repairing siding and installing downspouts. Especially helpful were Caleb Hendrickson, Shane Hannegan, Ed Mantilla and the office staff in Virginia.

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Mike Amersonrated5.0
5 yrs ago

Great helpful company in all aspects of what they do. Luis and his team did an excellent job installing new roof and were timely and clean.

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Peter Regenrated5.0
5 yrs ago

SmartRoof was professional and helpful throughout the process of working with my insurance company and the new roof installation, repair of water damage, installation of new skylights and repainting. My project manager went the extra mile to ensure that it was a quality job and I was happy. Highly recommend SmartRoof.

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Bushra Chaudhryrated5.0
5 yrs ago

We worked with Anthony Price. From paperwork to roof installation was so smooth to work with him. He is down to earth employee who communicated with every every single step of process with us. He is very professional, loyal to his job and punctual. His team did ant awesome job. They finished our roof installation in one day. If you read my message please call This company and have Anthony your agent to help. Thank you Smartroof. Also Troy is great person to work with. Thank you you both. Keep up good work??????????????

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Ash Anandanrated5.0
5 yrs ago

SmartRoof was very professional and extremely helpful throughout the process of working with our insurance company and the installation of our new roof. JJ and Preston were great! We highly recommend SmartRoof.

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Larry Gouldrated5.0
5 yrs ago

We were SmartCustomers for selecting SmartRoof. The Project Manager, Jeremy Syverson, was professional, personable, and proactive. He was onsite for all three installs; shingle roof, metal roof, and gutters (including adding Leaf Relief guards). A special thanks to: project coordinator Ashley; roof crew lead, Tony; metal roof lead, Rigo, and gutter crew lead, Fidel. Special note: the crews took exceptional care not to destroy any landscaping. We selected SmartRoof because they have a lifetime warranty--and transferrable to a future owner. We were thoroughly impressed by their after-install cleanup. We expected to find pieces of roofing, nails, metal laying around, but that was NOT the case. They truly left the grounds as pristine as if they were never there. Like us, you would be a SmartCusomer to select SmartRoof for your roofing needs!

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Samantha Welshrated5.0
5 yrs ago

We had windows installed throughout our home. The team was responsive and professional. The windows are lovely. Thank you for a great job done.

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Steve Edsonrated5.0
5 yrs ago

Very responsive to any questions. Email, text messages or phone calls, I got a response and answers to all my questions if not within minutes to maybe an hour. Very friendly and helpful. Worked well with my insurance company.

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Fernanda Martinezrated5.0
5 yrs ago

They recently installed our roof and everything went extremely well. They were on time and finished the job quickly. We were pleased with all the work that was done.

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Mizanur Rahmanrated5.0
5 yrs ago

Project manager Jeremy and his team was very professional and helpful, they have done wonderful job. They suggested many thinks to do and not to do. I would definitely suggest people to try them out.

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Davidrated5.0
5 yrs ago

SmartRoof did a great job. Very professional. High quality work. We are very happy with the results.

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Aliénorrated5.0
5 yrs ago

Cannot speak highly enough of SmartRoof. I liked everyone I dealt with at the company; they seem to attract young, bright, professional people. The new roof looks absolutely fantastic and freshens up my entire property. Project manager Kenny Howard made the installation go smoothly; great communication and going above and beyond to answer questions. He cares about both his crews and customers and it shows. Excellent value and I’m so glad I chose SmartRoof.

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Whit Cobbrated5.0
5 yrs ago

From start to finish, SmartRoof did excellent, high-quality work in replacing our roof, which had more than the usual level of difficulty. Smartroof takes customer service to the next level. I was extremely impressed by the responsiveness and communication from everyone we dealt with. Billy Shuey worked with us patiently to help us choose the right shingle style and color. He even brought over samples to put on the roof so we can see how it would look. He was able to get us a great deal on the shingles that we selected, which were in short supply. Caleb Hendrickson, the project manager, was extremely knowledgeable, professional and communicative. He met with us numerous times as the project progressed. He clearly knows all aspects of the roofing business, and was even happy to go up on our roof when we did the final inspection to address the remaining few issues. Caleb really went the extra mile to ensure customer satisfaction. The installation team was very professional and thorough. They were happy to accommodate our requests as the work progressed. I don't think I have ever seen a harder working group of people! Overall we've been highly satisfied with the service that Smartroof provided.

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Nancy Puckett-Dunnrated5.0
5 yrs ago

Smart Roof was able to meet our very short time frame even with materials in short supply. They met with the insurance inspector to review the scope of work. They even caught a mistake made by the adjuster that had resulted in an underpayment of our claim and got that rectified. We are very happy with the results. We are particularly happy with Nik in sales and Troy our project manager who effectively dealt with issues that arose along the way.

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Shannon Johnsonrated5.0
5 yrs ago

We had a great experience with Caleb and the SmartRoof team! They worked closely with our insurance company and took care of all the details. We got a new roof, siding, gutters - the works. Everything looks exactly how we wanted and they finished in record time despite the 95 degree heat. Caleb was very responsive to all of our questions and we enjoyed working with him and the whole team. Highly recommend them!

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Preston Hertzlerrated5.0
5 yrs ago

Smartroof was great to work with. They replaced the roof on my home and my rental. The experience was great from them working with my insurance to the project planning to execution. The best part is they offered upgrades but did not push to upsell me. I felt they helped me decide what was best for me and my home. I would highly recommend them.

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PosttimeBobrated5.0
5 yrs ago

Had a very good experience with Smart Roof folks. They delivered on their promises and kept in constant communications to ensure all was according to plan. Gerald continually checked with us keeping us in the loop every step of the way. A solid experience.

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Mi-young Leerated5.0
5 yrs ago

Recently I had to find a company who can fix the leaking part on my roof and replace damaged by the leaks on the porch section. Then I ended up getting a service from this firm, specifically a manager, Jeremy and his crews). Most professional companies nowadays would do their jobs well in general as they know how to meet the customers’ high standard/expectation. Indeed, this company surely did the job well, but that’s not why I was very satisfied with. I was very satisfied with how Jeremy (the manager) has followed up with us from the beginning to the end, about three weeks). He has cared about our concerns in details and taken care of them. Most companies don’t do this part (following up with customers as a part of quality assurance) well. However, Jeremy made me and my wife trust the company as he knew how to work with customers on top of taking care of and managing jobs. That part, understanding customers, is what we need nowadays, a real intangible asset that makes people trust, not just an answering machine that drives people to give up. Based on what I experienced with Jeremy, I would look for this company again when I need to discuss anything about roof.

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Kris Consaulrated5.0
5 yrs ago

SmartRoof worked with my insurance to pay for storm damages and kept me informed on every step of the process. Good people- friendly and talented.

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John Moorerated5.0
5 yrs ago

The workers got my roof replaced all in one day and answered any questions I had about the project.

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John Nguyenrated5.0
5 yrs ago

Great response, especially the sale rep. William Skuba and the project manager Kenny Howard.

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Baber Maqboolrated5.0
5 yrs ago

Very satisfied with their service overall.

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william buckrated5.0
5 yrs ago

SmartRoof recently completed our roof replacement and did an amazing job. They handled everything start to finish with our insurance carrier. Clean up was perfect, job Forman was on site the entire time and communicated as needed. Roof vents and pipe collars were even painted to match the new shingle color…. I would recommend SmartRoof and they would be my first choice if ever I needed work in the future.

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tod royrated5.0
5 yrs ago

Super easy to work with, told me exactly what would happen, worked with my insurance, and delivered on all their promises. Cleaned up the job site exceptionally well.

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Undre Drawnrated5.0
5 yrs ago

These guys are awesome. They worked with my insurance company from beginning to end and even got the company to fully cover the installation. Even though it was really hot the crew arrived on time and were very polite and got right to work. The team worked together, removed all trash and debris. The quality of their work was top notch. Everyone from start to finish were great. Shouts out to Rory, Divine, Joshua and Peter Guerrero. I'm sure I'm missing someone but thanks to everyone at Smart Roof.

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Shuyi Eaglerated5.0
5 yrs ago

Nevin is awesome!

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Samer Najirated5.0
5 yrs ago

I used SmartRoof to replace our roof, siding, gutters and fascia at our home. They worked with us to get the insurance to cover it as a storm damage claim and they were very professional. After the siding was replaced, we had many nail pops on the interior walls of our home and Preston made sure that the painters and drywall crew repaired all the walls that were damaged. We were even able to change the colors of our siding and our interior paint as a result. Shane was also great to work with at the beginning to help us plan the whole job. We also replaced our garage doors and Preston had his crew come and fix the wood frame around our doors. He went above and beyond, even coming himself to fix some drywall that was accidentally removed from our garage during the siding install. I have and would highly recommend SmartRoof to anyone needing any exterior work on their home. They were very professional and provided high quality work. Don't hesitate to reach out to them now!

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Eric Iriarterated5.0
5 yrs ago

Kenny Howard and the SmartRoof team has done an excellent job on our home. They are always on time, professional and work hard to get the job done in a timely manner. I highly recommend them to anyone looking to have their roof, siding and gutter replaced. They also worked with our insurance company to make sure we received the coverage that was provided.

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Wesley Stepprated5.0
5 yrs ago

When there are no bumps in the road on a project, even an average company can deliver. The manufacturer shorted the materials on my metal roofing project and that is where the quality of SmartRoof and their employees shined through. The salesman and project manager teamed up to quickly have the required panels to finish the project delivered and installed in two days time. This despite the widespread difficulties in acquiring materials during these times. I would recommend SmartRoof to anyone looking for an upfront, professional, and quality driven contractor.

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Brittany Lopezrated5.0
5 yrs ago

In my years of homeownership, this was my first time needing a total roof replacement. Our roof required some additional considerations given that it is a flat roof and we aimed to meet the recommended r-value for insulation, so it needed additional materials. The team worked with us every step of the way to explain our options and give us reasonable pricing estimates. As the crew started work on the first day, we were all surprised to find out that that our roof did not have any decking after one of the worker's feet fell through our living room ceiling. This was extremely concerning since it posed a major security risk, was completely not up to building code, and inevitably forced us to quickly decide on another roofing option that met our needs and included all new decking. Thankfully no one was hurt and that we had the project manager, Nevin Byrd, through the entire process. Nevin went ABOVE AND BEYOND to keep us informed of every detail, every decision point, every option, and he helped advocate for us when we submitted a claim through our home owners insurance. He and his crew took pictures the whole time and they were mindful of how difficult this news was on us- regarding what a miracle it was that our roof did not collapse on our family and that the new cost of adding 40 sheets of expensive plywood would significantly increase our estimated costs. I cannot recommend project manager, Nevin Byrd, the crew, and Smart Roof enough. Their patience, guidance, and support during those few days was immeasurable. What they offered during those days is more than what money can possibly buy. And for what it's worth, when our home owners insurance company sent a field adjuster to evaluate our claim, he got on the roof to inspect their work and said it was literally the best roofing craftsmanship he had ever seen in all his years of experience. Smart Roof also did a fantastic (and super speedy) job of sending a drywall/paint contractor to fix the interior damages that were caused by the roof not having decking. Smart Roof covered all of the interior repair costs without question. We are so grateful that we had Smart Roof, Nevin Byrd, and his crew for this roof replacement. This experience would have been 10x worse if we had hired anyone else. We will 100% recommend you to everyone we know. Thank you, thank you, thank you!

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marc russellrated5.0
5 yrs ago

SmartRoof was extremely helpful and efficient helping us navigate the roof replacement process due to a hail damage claim. From assisting with the insurance assessor to the pre-Job preparation and through final cleanup, they were knowledgeable and professional. The actual roof replacement was like any home construction project but the crew was courteous and competent. Minor change order was handled with no drama. Cleanup after completion was great. There’s always some collateral damage after construction but overall very satisfied with the work and SmartRoof as a company.

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dick porterrated5.0
5 yrs ago

Good job from start to finish

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Gus Sapienrated5.0
5 yrs ago

Met and exceeded my expectations for high quality; flexible and responsive in scheduling the various aspects of my project and accommodating my requests; made it easy on me by handling all coordination with my insurance company; work crews were on time, friendly and hard working; project manager was professional, answered all my questions and delivered top results. Roof, gutters/vents and interior paint work all look really great, we've had a few storms pass through now and everything is 100%. House feels like new again, couldn't be happier!

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Jay Mallardrated5.0
5 yrs ago

I highly recommend Smartroof for re-doing a roof. They completed the project in a timely manner and the quality of the work was outstanding.

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Dun Scottrated5.0
5 yrs ago

Kenny Howard, our PM, did an excellent job overseeing our roof replacement — the crew did great work on our complex roof and it looks terrific. They cleaned the site up very well and we are very pleased.

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Sarah Isgurrated5.0
5 yrs ago

Chris was great. Came out on a Saturday night when we were having those torrential hailstorms every night. Turned out it wasn’t the roof and he’s getting us a recommendation for a handyman to get to the bottom of the problem. Super friendly and responsive. Will def come back for roof replacement when the time comes.

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Lee Comstockrated5.0
5 yrs ago

The installation crew from SmartRoof did a superb job on my new roof. Not only did they install a beautiful roof but they went well beyond what was expected. I had a large tree branch that had fallen in my backyard which I could not move. Unasked, they dragged it into the woods behind my house. Additionally, they reattached a gutter that had previously come loose. Finally, they did such a superb job of cleanup that my deck is probably cleaner than before they arrived. SmartRoof is well represented by this crew.

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John Moorerated5.0
5 yrs ago

Smart Roof replaced our roof in Aug 2021. Our roof has multiple sections with different slopes and joins. They did a terrific job on the entire roof and completed all tasks requested, including the addition of a new roof venting system. They also were superb at working with my insurance company to help obtain the appropriate payout. Clean up was beyond what I had expected. They even raked some parts of the lawn flattened by the super large tarps they placed all over to catch debris and protect shubbery. Jeremy was very patient in being available to answer my many questions both in person and over the phone. His knowledge of the roofing profession as well as the specifics of my roofing job was evident in his responses and was very reassuring to me.

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Lori Yirated3.0
5 yrs ago

[Please also check Yelp reviews - it looks like they may be stacking positive Google Reviews] Before today, I would have rated them 4 or 5 stars, but from a lack of communication and no follow through, I'm incredibly disappointed and now worry about what will happen if there are any future issues with my roof. I should have seen the signs early on. A rep came to our door to see if we were interested in getting assessed for hail damage and that they would work with my insurance company to get a roof replacement. I agreed and worked with them since August 2020. Well, that person was fired and no one got back to me until I gave them a call for the person being MIA and they apologized for the miscommunication. A new contact came in November 2020 to reassess and get going with my insurance (Allstate). Roof was installed February 2021. The installation team was friendly, efficient, and cleaned up really well after themselves. The project manager even came out to make sure everything went well, which it did. I later contacted them in May 2021 because I was getting water in my chimney and my chimney inspection said it may be coming in from the chimney flashing. No response. I called in August 2021 because I just realized that I never received the packet of information promised about the GAF Lifetime Warranty for the new roof. I received an email at the end of the day with wrong information and dated that day. Which means, if I hadn't called, I would have never received the information. No apology or explanation for the lack of follow through AND I have not received a response about the incorrect information on the form. Incredibly disappointed and hope I can use my warranty with a different GAF installer.

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Bonnie Messierrated5.0
5 yrs ago

Jeremy did a fantastic job on follow up.

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Sammy Zamorarated5.0
5 yrs ago

The installations of the following, roof replacement, skylights (4), additional attic insulation, went smoothly and quality of work are excellent. Company is highly recommended for this kind of work. Special appreciation to both of this employees Jeremy Syverson and Patrick Parson for doing such a good job on this projects.

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Dan Collrated4.0
5 yrs ago

We used Smart roof to replace our roof after hail damage. They were easy to work with and responsive to questions. You do work with a lot of different representatives and sometimes the communication between them gets lost or delayed. A couple of times the amounts for the job were not consistent with earlier estimates, but they did correct errors fairly quickly. The roofers chosen did a good job on the roof but damaged some landscaping near the house and left several nails behind on the ground and driveway.

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Anh Lerated5.0
5 yrs ago

This is a note to express our appreciations of Gerald Delany, the Smartroof employee with whom we’ve worked on the project of our roof installation on September 13, 2021. On the day of our roof installation, we met Gerald Delany, the Project Coordinator of Smartroof, Inc. Gerald stayed on top of things, he informed us of the process step by step in a timely manner, and he responded promptly to all of our concerns via mails/text messages/phone calls. With Gerald there was no delays involved, and he resolved any popped-up issues with such professionalism with lots of caring and understanding. He definitely has gone above and beyond his job duties. Gerald was very friendly, polite and very helpful. He was willing to listen to all of concerns/questions and was patiently addressing them one by one. Basically, he took care all of our worries and concerns regardless of what they were. We appreciated Gerald and his work greatly and we’re grateful to have Gerald as our Project Coordinator. He’s a 5 stars employee, indeed. Thank you!!! Anh Le.

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Alok Malhotrarated5.0
5 yrs ago

Dante (PM) was very responsive and helpful!

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David Wolfsonrated5.0
5 yrs ago

Smart Roof performed a thorough inspection following a hail storm and walked us through the claim process. They negotiated for us with the insurance company and completed the new roof installation. They were friendly and professional, followed up with their service, and installed a high quality roof. I would recommend Smart Roof to any homeowner.

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Michael Dashrated5.0
5 yrs ago

The roofing crew was fast, efficient, courteous and left our premises in excellent condition. The coordination with the Smart Roof people was likewise fast and courteous. The project manager was superb in his oversight and follow-up roles on the project.

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Sarah Millwardrated5.0
5 yrs ago

We went with SmartRoof since several of our neighbors had used and recommended their services. We were very happy with the professional services we received from Gerald as our Project Manager to replace our siding and our gutters. He was very communicative and responsive throughout the entire process. He kept us apprised of the projects progress every step of the way via text and phone calls. This is exactly the professional service I would expect from a company who is entrusted with our home's outer façade. The crew themselves were very friendly and worked long hours when they needed to make up for weather delays. Keeping our project on the planned timeline.

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Bob Rooprated5.0
5 yrs ago

Gerald Delaney who was the Project Manager of my roof replacement for Smart Roof was very responsive and answered all of our questions immediately. He did an outstanding job of coordinating the Instalation in amazing speed and to our total satisfaction. Smart Roof did an outstanding job and cut through the red tape with my insurance company to achieve the best results possible. As a retired Realtor, I’ve had a lot of experience dealing with roofing companies over the years and I have to say that dealing with Gerald and Francis was by far the best experience that I’ve ever had with a roofing company. Definitely 5 Stars!!! I have referred them to a couple of friends and neighbors already and they are set up to use them as well. I will continue to recommend them anytime I am asked to recommend a roofing company.

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Gen Gruberated5.0
5 yrs ago

The roof looks great and, thanks to Jarret, the gutter guards are now properly installed. Each step of the process went smoothly, thanks to good personnel. The gutter guard installers were not timely, but everyone else was. I would definitely recommend.

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TheTitanFlowrated5.0
5 yrs ago

An amazing company, from the first experience and even past their completion of work. I have referred family and friends, everyone has acclaimed about their ability to connect and complete tasks. Roofs, siding, a few other components were installed and look amazing. I will always tell people about my experience, every single time the compliment the outside appearance and my roof. Thank you again!

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sim prated5.0
5 yrs ago

SmartRoof is such an amazing company to work with. Nate Jerge and Kenny Howard helped us with changing our roof every step of the way! They explained everything in detail and answered every question throughly. I am so thankful for Nate and Kenny for helping us because without them our roof would not have been changed. Me and my family highly recommend SmartRoof!

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Ebony Wilbornrated5.0
5 yrs ago

My new roof has totally upgraded the whole look of my home. Installation was fast and organized. Ceiling repair looks like it was never damaged. I’m very pleased with the work completed as well as the responsive communication. I would definitely recommend to family and friends.

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Leonard Rothrated5.0
5 yrs ago

The entire operation from insurance claim to roof installation was professionally done. Details were provided to insurance company which resulted in approval of claim. Installers were prompt and professional. Couldn't have been happier. Job site was thoroughly cleaned of all debris and project manager conducted inspection after installation was completed.

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Michael Dashrated5.0
5 yrs ago

Excellent service! The crew arrived on time, work hard throughout the day, and left our premises in clean condition. The project manager was thorough in his post-work inspection and was very customer oriented!

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Jimmy Truongrated5.0
5 yrs ago

I want to thank JJ from SmartRoof for doing a phenomenal job working with my insurance company to resolve my roof issues. One minor issue I don't like is having to deal with multiple people within the organization from the supply coordinator, project manager, support desk, etc. It would be much more convenient to have one point of contact. Overall I would still recommend this company for their excellent service and response time.

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Julia Wilsonrated5.0
5 yrs ago

They did a great job. Cleaned up everything

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paige tranrated5.0
5 yrs ago

From start Manuel evaluated our roofs condition with courtesy and care, Michael made the financial aspect easy to comprehend, Jarret Project Manager along with his teams transform our hail damaged roof back to brand new. Jarret showed professionalism from start to end in providing us with qualitative results with quantifiable value.

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Baffour Agyeman-Duahrated5.0
5 yrs ago

Jeremy was reliable and personable. Provided great information about the project.

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Tom Pleskorated5.0
5 yrs ago

SmartRoof's service was great! The project manager (Dante R.) kept me well informed throughout the process and walked through the project with me after completion. The results are amazing.

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Janis Poolerated5.0
5 yrs ago

Wonderful to work with. Good companies and good employees are hard to find. Everyone was great. Highly recommend this company. Love our new roof and it was done in less than a day.

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John Henkenrated5.0
5 yrs ago

The SmartRoof team did a great job working with my insurance company who previously denied my hail damage claim. They proved the damage and ultimately installed a new roof, siding, and gutters. The project manager was terrific as were the installation teams.

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Nick Giardinellirated5.0
5 yrs ago

The whole team, from sales, planning, installation and inspection was great. They were fast, professional, and communicated every detail during each step of the process. There's no reason I wouldn't recommend them.

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Prakash Subramanianrated5.0
5 yrs ago

Fantastic experience with SmartRoof! Really appreciate the incredible professionalism of every team involved. Special thanks to Matthew Moorman and Kenny Howard for shepherding the entire project right from coordinating with our insurance company to completing the installation. SmartRoof truly epitomized “full service” and made this complex project so easy on us. Highly recommended!!

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Sandy Canfieldrated5.0
5 yrs ago

Our neighbor recommended Smart Roof and we contacted them for an estimate on roofing and siding replacement after storm damage. Eli Jones did an outstanding job detailing and photographing and documenting hail damage and coordinating the inspection with our insurance adjuster. Eli was so friendly and sent us copies of his photos and report. Joshua Lucas handled the insurance claim and updated us throughout the process. His detailed and tireless efforts brought us full insurance coverage for the roof and siding replacement. Laura did a great job scheduling and updating us while waiting for the products to arrive. Donte was our project manager and he and Ian did a great job monitoring the install. Always ensuring we were satisfied and answered any questions we had. We decided to have Smart Roof replace several sky lights to modernize the home. The crew did a wonderful job, our 1980s home is updated. We highly recommend Smart Roof! Sandy C Burke, Va.

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Hardie Mannabrated5.0
5 yrs ago

I want to thank Rich Callahan of Smartroof Inc. who inspected and worked with my insurance to have my roof replaced due to storm damage. At first my insurance just want to pay for the repair but Rich Callahan was able to convince my insurance to cover the rest of the house. After the installation I noticed a two tiny chipped shingle at the ridge which is not a big deal to me and mentioned it to Rich. He then reach out to the field project manager to have it replaced. Would like to mention that Noe did a good job on finishing the flashing and cleaning all the debris around the house.

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Jeff Weberrated5.0
5 yrs ago

SmartRoof did a great job with my roof installation. Of special note, Ryan Sheehan inspected our roof, found damage from a hailstorm, and provided great support working with our insurance company. And Jarrett Keller did a great job managing the actual roof installation and follow up. We had a couple of scheduling and billing issues, but Jarrett helped with communication within SmartRoof to get the issues resolved. Thanks to the team!

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Nicholas Kolodinskyrated5.0
5 yrs ago

They helped with insurance company questions and the explanation before starting the work was through and easy to understand. Good communication from preparation to finish. The roofers were very professional and careful to not cause any damage around the house.

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Roger Tatuemrated5.0
5 yrs ago

The installers were very professional. They were very respectful and ensured that the job was done accurately. I am very satisfied with the finished product. I plan to recommend SmartRoof to others that require their services.

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Richard McLoughlinrated5.0
5 yrs ago

The team showed up timely and completed all work that was requested. Follow up review was performed expeditiously and completely. Very happy with the overall experience.

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Sujuan Barated5.0
5 yrs ago

I used Smartroof to replace my roof. Although the price estimate team members (Billy and Nik) were efficient and friendly, I had some issues with the installation and post-job follow-up, which caused some frustration for me. I like how the new service manager, Nevin, stepped in and tried to help resolve some issues professionally and efficiently. He listened well and spoke with me without any traces of trying to brush off the problems. He is one of the best customer service managers I have encountered. We all know that there is always something that could go wrong, especially with a big job like replacing my roof, but how the company’s representative works with the customer to resolve the issues is very important. For this reason, I am giving Nevin a 5-star rating.

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George Addisonrated5.0
5 yrs ago

Smart Roof did a great job installing my roof.

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Christina Limrated5.0
5 yrs ago

SmartRoof did an awesome job with my roof installation. First I want to thank Billy Sampson for getting it approved from my insurance. Initially my insurance only wanted to paid for the repair. Nevin Byrd was the project manager. His crew did a great job from start to finish. When Nevin stopped by to make sure everything was okay, we found out the dry wall repair was not on the order, only the painting of the ceiling was. He made sure the dry wall repair will be taken care even though it was not on the order. Josue Reyes was the head painter and his crew came to do the dry wall repair and the painting. We have an open foyer but Josue's crew did an incredible job of repairing, painting and clean up. They covered up all the furniture , rails and floor to keep them from getting dirty. As I was writing this review, my friend messaged me saying, my roof is leaking. Do you have anyone to recommend ? I said SmartRoof and gave her Billy's number. Totally satisfied with SmartRoof.

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Jian Churated5.0
5 yrs ago

Luis crew completed the whole roof replacement in time and high quality... no trace of any old shingle left

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Dawn Hayfordrated5.0
5 yrs ago

SmartRoof did a fantastic job through every step of the process from inspection to installation. Anthony did a great job staying on top of the progress of the project. Donte was a great project manager and resolved hiccups through the day of the project and followed up well to ensure project completion.

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William Goldmanrated4.0
5 yrs ago

We used SmartRoof to replace our roof after hail and wind damage. Initially, we were not satisfied with the coordination, and the project took much too long to get started. Ultimately, we were assigned a new project manager, Donte. The difference was truly remarkable. He dealt effectively with issues as they arose rose and got things moving. Also, all of the work was absolutely first rate. Luis and his crew we’re fantastic.

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MICHAEL ROBERTSONrated5.0
5 yrs ago

Smart Roof replaced my roof due to hail damage. They were instrumental in getting the insurance company to pay for the roof. They were efficient and completed the job on schedule. Donte Robinson the project supervisor did a great job of making sure everything went as scheduled. All the Smart Roof employees were excellent.

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William Castlerated5.0
5 yrs ago

We had hail and wind damage to our roof and Smart Roof was very instrumental in helping us with our insurance claim. They were professional from beginning to end and responsive to our request to delay the job to the time we requested. Although the new roof and gutters have only been in place for about two months, we think the workmanship and quality of the materials were very good. A special thanks to Christian, Mike, Jarret and the work crews for being so diligent and for their efforts to satisfy us, their customer.

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J. Harrisrated5.0
5 yrs ago

I had Smart Roof replace my storm damaged roof, gutters, and part of my siding. They did an amazing job and the process was easy from start to finish.

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P Bennettrated5.0
5 yrs ago

A great experience from start to finish. From the first knock on my door by Robert shortly after a hailstorm, to Paul, Natalie, and finally Kenny, SmartRoof employees exhibited professionalism, courtesy, and a willingness to listen to ensure customer satisfaction. The right materials were delivered on time and the roof install was executed to warranty specification without any sense of rush to get it done and move on to the next job. Clean up was quick and thorough. My new roof looks great. Call me one satisfied customer. Thanks SmartRoof!!

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Harshad Guptarated5.0
5 yrs ago

We had storm damage and Liam from SmartRoof worked very well with the insurance company to ensure a full roof replacement. It took a few months to get approval, but they persevered and finally got insurance approval. Everyone I dealt with at SmartRoof was very friendly and professional and ensured that I was clearly informed of all the project details. The project was scheduled and completed in a timely manner and the crew did a great job cleaning up the surrounding areas. The upgraded roof looks great and Rene was very prompt in getting me the GAF Golden Pledge warranty they had promised. I will highly recommend SmartRoof to all homeowners.

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Noemi Jararated5.0
5 yrs ago

Had smart roof come and inspect my roofing for me. They described in detail the process of repairing my roof. Roofers came and my roof was replaced in a single day. Donte came afterwards to follow up with me. He inspected the work with me and made sure I was satisfied with everything!

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Ann Villanterated5.0
5 yrs ago

We were very pleased with our experience with SmartRoof.

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Michael Arated5.0
5 yrs ago

SmartRoof approached us about hail damage to our roof, gutters, and windows. They worked with our insurance to cover all the repair costs, including a new roof. Everything looks great now. I coordinated with various people at the company throughout the process, and they were always professional and responsive. 10/10 would recommend.

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Sarah Coxrated5.0
5 yrs ago

SmartRoof found and documented significant hail damage on our roof and siding. They did all the leg work to leg our insurance claim approved and the work was done quickly and professionally, ensuring as little $ as possible came out of our pockets. Kenny and Anthony were extremely helpful and responsive—they even tarped our roof during a rainstorm! Can't recommend these guys enough.

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Vanit Arorarated5.0
5 yrs ago

Efficient, very professional and timely.

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Suzie Mrated5.0
5 yrs ago

We are very pleased with our overall experience with SmartRoof. They are very professional, responsive and reliable. The work was done as scheduled the crew was professional, respectful and made sure to clean everything up before they left. We highly recommend anyone looking to have their gutters and roof repaired to consider SmartRoof. 5 STAR

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Jerry Brownrated5.0
5 yrs ago

Brody went the extra mile to assist in the inspection, in working with the insurance company, in giving advice, in followup with various actions. The young lady who came by to work with us on choosing the materials was helpful, informative, but not pushy. Ian was first class in his duties. As the PM, he looked at the job performance while the roof was being replaced and looked at the job afterwards to insure that the job had been done correctly. I enjoyed and benefited from everyone of the representatives of Smart Roof. Jerry Brown

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ryo hangrated5.0
4 yrs ago

The roof replacement job is a fantastic job, and painting work is outstanding.

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Stephen Tiilikainenrated5.0
4 yrs ago

Smart Roof did an excellent job helping me deal with the insurance claim, and when it came time to do the work, they got it done in a day. I am well-satisfied with the final look of the roof. Thanks guys!

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Linda Meierrated5.0
4 yrs ago

They are a very professional and genuinely nice group of people to have dealt with! Plus our roof looks great and was completed in one day. The roofers left not one scrap of material on the ground-I could not believe it! The company also helped us navigate through the insurance process! I would highly recommend them to anyone! Great job!

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Shaw Ficirated5.0
4 yrs ago

Excellent and organized company from top to bottom. Our experience was excellent and the SmartRoof Team excels at keeping things transparent, coordinated and on time. Truly impressed us in this era where customer service is largely forgotten...this company has not forgotten.

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Hashmat Alirated5.0
4 yrs ago

Smart Roofing guys are very responsive and work hard to meet your project requirements in a professional and responsive manner, It was a pleasure working with Rich Shanley and Jacob Basso. I would highly recommend them to every one.....Hashmat

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gabrielle pylerated5.0
4 yrs ago

Best experience with a contractor I've ever had. They worked with my insurance company to ensure everything was covered, went above and beyond to accommodate our special circumstances with regard to installation and did a beautiful job! Rich Shanley, their project Manager was a pleasure to work with.

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Triprated5.0
4 yrs ago

Worked with professional people throughout the process. They were willing to go the extra mile to make sure we were satisfied. Excellent job on the roof. A+++

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Wendy Nilsenrated5.0
4 yrs ago

Smart Roof has the contract for maintaining our roof. They are quick for leaks and wonderful at fixing things the first time.

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Elizabeth LaRosarated5.0
4 yrs ago

Very pleased with the planning and installation of my cedar shake roof. Smart Roof staff and installers were organized and efficient. It is a very professional organization to work with.

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Julia Caswellrated5.0
4 yrs ago

Anthony Storey came to final inspection - He was very professional in going over the completion of the inspection and going over the final administration process with the insurance. He also went over the pictures of the work required and the completed installation of the roof. He also went the extra mile in disconnecting the gable fan which is no longer required. All of my interactions with Smart Roof employees have been exceptional and would recommend Smart Roof in the future.

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qun luorated5.0
4 yrs ago

Anthony and Nick did a great job with my roof. I would recommend SmartRoof!

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Paul Komisarcikrated5.0
4 yrs ago

Smart roof happen to be working in my neighborhood and saw that I had some wind damage to my shingles on the roof and approached me to talk about it. The inspector was very nice and professional and told me that he would work with our insurance so that I would have minimum involvement and he would take care of everything. I told him to go ahead and he scheduled my insurance adjuster to meet with him. They worked things out and kept me posted as to what was going on we picked out our shingles and our supplies and we set up installation dates. Everything was performed timely the roofing crew was very professional and very nice to deal with. They cleaned up very well and even sent an inspector afterwards to make sure the job was done and complete. So, with very little involvement on my part and not much money out of my pocket we have a beautiful new roof! We are very pleased with the whole process and I would recommend smart roof to any of my friends and neighbors, in fact my neighbor asked me to get one of their cards because they’re also thinking about getting some roof work done and I’m seeing how my job went they would like to use them also.

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jing cairated5.0
4 yrs ago

Thanks Anthony Storey for doing a good job

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Michaela Staabrated5.0
4 yrs ago

We had an awesome experience with Smart Roof! Anthony and his team were knowledgeable, responsive and explained everything until we fully understood the job. We had a complete new roof, gutters and skylights installed. The roof and the skylights look beautiful and the new gutters work perfectly. I can’t recommend them highly enough!

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Hong Lamrated5.0
4 yrs ago

Richard Shanley is very professional. The project is done within time frame. David D'Andrea helped a lot in this project too.

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Chris Parelrated5.0
4 yrs ago

Quintessentially professional, timely, courteous, available, saved new roof money, highly recommend. —thanks Elijah and Anthony

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Tracy Kingrated5.0
4 yrs ago

Easy install. Good communication

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Luisa LaPanrated5.0
4 yrs ago

Jesse and Richard were fantastic throughout the whole process! The crew was just as great replacing the roof! Would definitely recommend SmartRoof!

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Anders Christian Andersenrated5.0
4 yrs ago

SmartRoof is a very professional company and their work is high quality. A.C. Andersen, architect

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atsadowskirated5.0
4 yrs ago

Anthony was a great project manager and Brody was a great sales representative and this company installed a superb quality roof. The whole job was a great experience!

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Tuan Ngorated5.0
4 yrs ago

Rory Stapleton and Anthony Storey are very helpful and follow through.

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Martinrated5.0
4 yrs ago

Everyone was professional, job nicely done.

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Martin Lockardrated5.0
4 yrs ago

Easy to work with all the way. On the front end, Adam Groves was outstanding in his determination to help get our insurance company to pay for most of the cost. The installation team led by Richard Shanley was also outstanding. Our roof is quite large and complicated. They finished it in 1 day. Richard provided info on progress and kept the team moving. The mess on the yard and in the driveway was huge at the end of the day, but they cleaned it up nicely for us and our adjacent neighbors. Their magnet rakes for finding nails was particularly impressive and thorough. We've seen a lot of nail problems after some roof installations, but not this one by SmartRoof.

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Don Nadeaurated5.0
4 yrs ago

Many thanks to Richard Shanley. He and his SmartRoof team installed our new roof quickly and professionally. The roof looks great! He and Rory Stapleton were very helpful and answered all of our questions promptly. Highly recommend working with SmartRoof!

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Charles Halerated5.0
4 yrs ago

SmartRoof arrived at 7 a.m. as they said and with a crew of a dozen workers, covered the landscaping around the house with tarps and began work to strip off old shingles, repair some wood damage that was not in nailable condition, and complete the roof installation all in one day. They were excellent in communication with me on any changes, and I felt comfortable on what was planned and how things were going. They were efficient and clean-up after the job was superb. Cleaner then they found it. I was very pleased with their professionalism and the roof looks great!

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Steven Gooderated5.0
4 yrs ago

Our experience with Smartroof has been fantastic. Rich and his crew were professional, punctual, and got the job done in a timely manner. It looks great and we are very pleased with the results!

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Suhrud Atrerated5.0
4 yrs ago

Amazing experience. Very professional and were willing to work With the customer (me). Helped with communicating the insurance company, project planning, and were with us on very part of the project. Highly recommended

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Brenda Hallrated5.0
4 yrs ago

Was impressed from the beginning how the salesperson, Jessie, went out of his way to get this started.

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Sarah Kringerrated5.0
4 yrs ago

Very professional, efficient and easy to work with. Rich Stanley and everyone else I worked with were super responsive and friendly. And the finished roof looks fantastic.

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Will Martinrated5.0
4 yrs ago

Roof and gutter crew were professional and fast. They cleaned after work very well. There was very little nails or roofing materials left afterwards. Rich, Project Manager, was very professional and kept us informed throughout the install process. He answered all our question and was very responsive if questions on installation came up or the schedule got delayed due to weather. The whole team at SmartRoof was professional from Nate who did original inspection and worked with insurance claims adjuster, to Sofia, who unfortunately had to work with our insurance claims agent who made the process very frustrating, but she remained the consumate professional and diligently got it done. Overall, the experience with SmartRoof was very satisfying. Couldn't ask for any better contractors.

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Nancy Sternbergrated5.0
4 yrs ago

The work team was kind and courteous. The process does make a mess, but they cleaned EVERYTHING up at the end as if they weren’t even there. The roof is beautiful.

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Andy Ngassarated5.0
4 yrs ago

Installation went smoothly, neatly done, cleaned up thoroughly after. Extremely knowledgeable of the entire process. Anthony Price is awesome!

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nadeem khanrated5.0
4 yrs ago

Smart Roof the did an excellent job of replacing the roof and the gutters. The team including Daniel Bowling and project manager Richard Shanley, were very professional and courteous. The team addressed our questions and concerns promptly. Overall, a job well done.

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Omer Hassanrated5.0
4 yrs ago

Logan V. and Anthony were very professional in installing our roof. They did a high quality job and were very responsive to our questions. Would highly recommend to others.

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Joe Ariganellorated5.0
4 yrs ago

Great experience from start to finish. Our project manager Rich Shanley helped make the process go smoothly,

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Duane Baileyrated5.0
4 yrs ago

Our experience with SmartRoof began with J.J., our sales representative. J.J. was thorough and knowledgeable, and his expertise was a driving factor in our decision to use SmartRoof. The installation of our new roof, gutter guards and shutters began promptly at 7 a.m., with an experienced, professional and friendly crew. Rich, our project manager, was in touch with us throughout the installation and in the days that followed, and worked diligently to ensure our complete satisfaction with their work. Our roof and shutters look great – and we’ve received several compliments from our neighbors – and credit the quality of workmanship to the professionalism and dedication of the crew, including the onsite supervision and leadership of Cal and Remberto. We’ve recommended SmartRoof to others and would not hesitate to use them again for our future roofing needs.

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Khary Stringerrated5.0
4 yrs ago

Smart Roof was simply awesome. From start to finish, they kept us completely informed with the perfect amount of communication. Justin O'Neill advised us of the damage found (hail), worked with the insurance adjuster, and ensured the claim was complete and correct. Our project manager, Anthony Storey, was meticulous in walking us through the process. He explained everything and checked on the work initially, during, and at the completion to ensure full satisfaction. This was a large job with a high-end product (shingles, gutter with leaf guard, interior repair) and they did not disappoint. The crews were very professional and left the property cleaner than it was when they started. I appreciate the multiple checks for nails around the property by several individuals. I would highly recommend this company and their professional staff and crews. I never leave reviews, but these guys earned it!

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Van Horated5.0
4 yrs ago

They did a very good job of installing my roof and it's only took them one day to complete. Also I have my siding done as well with smartroof. Richard Shanley the project manager is super perfect for his role to make the project going as smooth as it should be. Thanks Smart roof & your team for the job well done!

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Karen Gigerrated5.0
4 yrs ago

Everyone I dealt with during this experience was very professional and responsive. They handled all questions in a very professional way and were very pleasant to deal with, in particular the project manager for this project, Anthony Storey. Anthony was very quick to address any questions or concerns I had along the way. Along with the roof anf gutters, they also installed gutter guards and new siding.

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Thomas Marinellorated5.0
4 yrs ago

Very professional crew’

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Richard Thompsonrated5.0
4 yrs ago

Good customer service and follow through. Focused on customer satisfaction.

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Shakeema Laynerated5.0
4 yrs ago

I met Smartroof at the Philly Homeshow. Of all the roofers I spoke to, they're the only ones that I felt had my best interest in mind and weren't pushy! They had wonderful communication, were responsive, and very detailed during the whole process. What really put Smartroof over the top is the day of installation, I had some Tulips growing along side my house, and the workers put buckets over my flowers so they would not get damaged. That made my heart so happy that they went that extra mile. They also did a great job cleaning up all the debris! I would definitely recommend Smartroof.

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Qamar Razarated5.0
4 yrs ago

Richard Shanley was the coordinator

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Jayesh Jariwalarated5.0
4 yrs ago

SmartRoof personal at all levels are very helpful and professional. Not much sales pressure. I strongly recommend SmartRoof.

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Siddharth Gosavirated5.0
4 yrs ago

Overall good experience. We got our roof replaced frank helped to work through insurance. There are different people within smartroof you have to deal at every stage of the process.

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Virgilio Sandovalrated5.0
4 yrs ago

RoofSmart installed my new roof. Richard Shaney and Liam O’Reilly were very supportive and helpful, always ready to cooperate with me and accommodate my requests. Also, the crew that installed the roof were very nice and did a very good job. They went out their way to be accommodating. They cleaned up at the end of the day and left everything in order. I highly recommend hiring RoofSmart to do your house roof as well as other repairs your house may need. Thank You to all that were involved in this project. Virgilio Sandoval

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J Frated5.0
4 yrs ago

We were lucky enough to be one of the first to get GAF Timberline Solar shingles installed by Smartroof, and one of the largest installs to date of these solar shingles. The roofing and electrical crews were hard working, considerate, and paid attention to every detail. Donte Robinson was the project manager and he did not disappoint. He was on top of everything before the start, during the install, and at the very end closing all the loose ends. We were confident trusting Donte and Timberline Solar with one of our home's most important components. In several decades when we need another roof, we'll be back in touch with Smartroof and we'll ask for Donte.

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Angelos Bacasrated5.0
4 yrs ago

The team was competent. Rich Shanley was very professional.

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PAUL MICHAEL HERRICKrated5.0
4 yrs ago

Smart Roof was very proactive and professional. First, they door-knocked our neighborhood that was recently affected by hail damage. Smart Roof worked with our homeowners insurance to assist in the claim process. Though we interviewed several companies, we decided on hiring Smart Roof. Second, they delivered swift new roof professionally….in one day we had a new roof. Third, their follow up was great, making sure we were happy. There were nails scattered around after the job and they sent their nail-sweepers to my house again making sure there was no danger to kids and pets.

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Lynne Leeperrated5.0
4 yrs ago

Rich and his crew did a great job on replacing my roof in a day. Took care to avoid any damage to a new deck and driveway.

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Kulvir Saggirated5.0
4 yrs ago

They do a very good job

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Won Leerated5.0
4 yrs ago

I will give them 6 stars without hesitation. The staffs of the company and the crews are excellent for this work. I would recommend to everybody. I , specially , appreciate to Anthony, Brody, Tom. It was a wonderful experience with this company. Good luck !

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Kurt Murphyrated5.0
4 yrs ago

Jon Nytes was a great Project Manager! He handled everything professionally and in a timely manner. Would recommend this service again.

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web wrated5.0
4 yrs ago

We got our roof replaced, Jonathan Nytes was a great Project Manager, handled everything professionally

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Chenyu Wangrated5.0
4 yrs ago

SmartRoof helped us install a new roof recently and the whole experience is great! The salesperson JC(sorry we can’t remember his name clearly) gave us a comprehensive introduction on roof installation. The project manager Richard Shanley did a great job in coordinating and arranging the on-site job. He’s very professional and responsive to our requests. Although we are still waiting for getting the finance done, Cash Horton helped us a lot in this process. Also, the whole installation process just took half a day and we just did our daily routines as normal and didn’t get bothered at all! Overall, it’s been a very pleasant experience and we recommended SmartRoof to everyone!

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Ayesha Rxa-Hengrated5.0
4 yrs ago

We had a great experience with replacing our roof. The process was made very simple with the whole team. We have a large roof and I was impressed in the time that it took for them to complete the process. Aside from the job itself communication was great very thorough and precise. We had a great experience with SmartRoof and highly recommend them!

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Sarath Puligundlarated5.0
4 yrs ago

Good customer service! Especially Rich was helpful in explaining the questions I had related to my roof: before, during and after installation!

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Bernard Guerryrated5.0
4 yrs ago

Professional staff, quality work, timeliness and keeping me in the loop along every step of the way of the way are all ample descriptors of the positive experience I had with SmartRoof. My project manager, Jon Nytes, was particularly helpful and was involved from start to finish. I would recommend SmartRoof to anyone looking for quality roofing work.

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Dinh Nguyenrated5.0
4 yrs ago

On time, fast a well organized

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Kevin Wildmanrated5.0
4 yrs ago

Could not have been happier with the professionalism, promptness and craftsmanship of SmartRoof. From the very beginning they far exceeded all of our expectations and delivered a product that is the best in the business. I would strongly encourage anyone needing roof work competed, to reach out - you will not be disappointed!!

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Mark Kellyrated5.0
4 yrs ago

What an experience! The entire process, from the initial sales consultation, to the coordination with the insurance company, the contract meeting details and, finally, the installation was flawless and exactly as promised. Our project manager, Jonathan Nytes, was on top of everything and communicated all the details from beginning to end. Not only am I completely satisfied with the entire process, I'm definitely going to contact them again for our next home and work towards a solar power roof solution. They are everything they say they are and more. Thank you SmartRoof!

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Lazaros Seferidisrated5.0
4 yrs ago

I had an amazing experience with smart roof. Paul was able to help us get our claim approved though our insurance company after the hail storm. I'm so grateful for the service that smart roof was able to provide us.

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DrRemulackrated3.0
4 yrs ago

The team, company, and laborers did an amazing job and I can find no fault in their work. However their project manager Mr. Rojas needs to work on his customer service and listening skills. He missed appointments, showed up late, didn't follow simple instructions, ignored phone calls, and FORGOT to tell me that I and my small children would be finding razor sharp rusty rood nails in our yard for weeks. I would I highly recommend that Smart roof take a good look at their manager training program and perhaps rework their curriculum because it has failed Mr. Rojas. Additionally, the crew complained about him and his long absences (in spanish) during the build and painting phases of pur project. TLDR: SmartRoof - A+, Project Manager Rojas - C.

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Mike Kennedyrated5.0
4 yrs ago

Nathan Jerge walked me through getting insurance approval for hail damage. Smart Roof replaced shingles for entire roof due to hail damage, all I paid was the deductible per my policy. Nathan followed up at several point during and after installation. Perfect experience, no leaks so far.

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Tim Zhaorated5.0
4 yrs ago

Nate from Smartroof came and got us an estimated and worked with our insurance company to successfully file a claim for hail damage. We only needed to pay the deductible and got a brand new roof. The installation was very quick and professional, and even after my HOA gave us a hard time on the roof install and delayed us a couple weeks and an extra run of delivering material, they did not charge me a cent extra. Rich, the project coordinator supervised the 10+ workers super well and the entire roof was done in a day. Thank you.

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Nicole O'Neilrated5.0
4 yrs ago

Smart Roof was outstanding to work with. We have an insurance company that has a reputation for for being difficult and they navigated the process masterfully and we had zero pushback from the insurance company. All paperwork was submitted timely and completely and our insurance company agreed with everything submitted. From the salesman to the project coordinator and the project manager everyone was extremely professional and responsive. The installation crew was efficient and completed a large roof in a day and they did a great job cleaning up. Would happily recommend them to friends and family.

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Kennyrated5.0
4 yrs ago

Great experience from start to finish. Kenzig worked hard through three insurance inspections that ended up successfully winning the claim and Rich kept in touch for the project. These guys were always on time to all scheduled meetings and were always available to answer questions. I find that rare and was impressed with how Smart Roof runs its business. Thanks for the positive experience to everyone.

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Errol Duttonrated5.0
4 yrs ago

We are very pleased with our experience with Smart Roof and very happy with the job they did. From start to finish, the personnel we worked with from sales to project managers were professional: thorough, punctual, responsive, expedient, and extremely knowledgeable about their product and about roofs. Our roof looks great, the installers did a fantastic job and the site was thoroughly cleaned upon completion and on time. I recommend Smart Roof to anyone desiring to replace their roof.

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will doughertyrated5.0
4 yrs ago

The whole process of getting our roof installed was very efficient and professional. Working with the project manager- Rich Rojas was very positive. His crew was very fast and the end product looks great.

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Larry Wallacerated5.0
4 yrs ago

Smartroof was awesome from start to finish! I would especially like to thank Mr. William Skuba who fully understands his craft, if not for William I would not have received my roof. I would also like to the thank the project manager, Jon Nytes, he kept me informed throughout the installation and answered all my concerns. Great company to work with! Highly recommended!

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Anil Sondhirated3.0
4 yrs ago

I would have given them 5 but their reluctance to accept poor job on Furnace Vent Flashing on a new roof can't be ignored. Project Manager (PM) want me to sign off as work completed satisfactorily as per their standard installation. Really? If any one reading this review thinks this is done right, let me know. A storm can blow off the flashing from gap between shingles and metal flashing. SmartRoof Says: If water has not leaked in attic since this roof is installed (2wks?), its OK. Nonsense! There is daylight streaming through the gap when I lookup in the attic. PM (Nevin) says it is normal to see daylight through flashing. Again, Nonsense! Guys, Smart Roof may have happy customers but not me, so far. After all a neighbor recommended SmartRoof to me. But Beware!

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Randal Traylorrated5.0
4 yrs ago

From start to finish SmartRoof had a team to handle every piece of my roof repair process. I have Allstate home insurance and I had heard from multiple other roof repair companies that they were the toughest to get roof repairs covered. But Jon, Sofia, Natalie and Nevin worked diligently to get the job done. I would recommend SmartRoof to everyone to take care of their roof repair!

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Rich Mrated5.0
4 yrs ago

Working with SmartRoof was a great experience from start to end. From initial contact with Brody Tuite (Consultant) to Lucas Williams (Project Manager), the process was explained, communications were thorough, clear, and frequent, and the most importantly the workmanship appears to be a quality job. The roofing crew consisted of many workers ensuring the large job was completed within one day. They were all extremely hard working, courteous and took care to not damage landscaping. We ran into a few minor problems that were promptly addressed all within the scope of the project and estimate. The crew did a great job cleaning up and Lucas came back by to do a final inspection and an additional pass of picking up any nails missed. I’d recommend SmartRoof without hesitation--the roof looks great!

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Christy Shieldsrated5.0
4 yrs ago

I just had my roof and gutters replaced by SmartRoof. Everything looks and performs wonderfully. The whole process began with a knock on the door. I decided to have my free inspection and estimate with this company because of my first interaction with the sales rep, Tom Ruane. He wasn’t pushy. He was relaxed and polite, he seemed real. I stayed with the company because of Tom Ruane. Tom made himself available throughout the entirety of the project and kept things running smoothly. Any time I reached out with a question or concern; Tom answered promptly. He anticipated needs and made me feel like he had my back. The whole SmartRoof process is good, but could use some tightening up. As a customer, you get passed from team to team based on what stage your project is at. Project estimators, schedulers, installers, etc. and even though you are given a point a contact, there isn’t really time to develop a working relationship with folks along the way. I would strongly recommend this company, they really do help tremendously with insurance claims, and the quality of the work was excellent. My only issue is that there is no real point of contact overseeing customers throughout the whole process. I count myself fortunate to have had Tom Ruane shepherding me through the process. It’s not really the sales reps job to do that I think, it’s just that Tom is that rare kind of sales rep that really does care.

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Jerry guzmanrated5.0
4 yrs ago

I am well pleased with the work and the people who I spoke with on the phone and who came to do work at my home. I never got any deceptive or manipulative vibes from smartroof. I recommend them as a legitimate honest business.

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Adill Swasdiburirated5.0
4 yrs ago

Had windows installed at the house and it was done in timely manner. John was very professional and flexible with schedule. Great quality work, will definitely use Smartroof again. ????

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cheamey yangrated5.0
4 yrs ago

Back in November, I submitted a claim to our home insurance for roof damage. I was actually working with another roofing company at the time but they would go days without responding and everytime I asked for proof that they had insurance, they would dodge the question. I eventually gave up and decided to find a new company. I reached out to several but my calls and emails would go unanswered for the most part. The two who did reply couldn't help me because one was a small business owner who didn't have the tools needed to tackle a 3 story townhome; the other didn't work with insurance. At the same time this was happening, our neighbor a few doors down got their roof fixed too. I sent my husband over to ask who they used and they referred us to SmartRoof. That same day I sent a text to the number our neighbor gave and got a response within a few days, given I sent the text right before the weekend. Since then, we have recieved great customer service from the company. Eli was so knowledgeable and responsive when coming out to inspect. He answered all of our questions and always texted back when I had another. He even sent me proof of insurance right away when I asked. Then we have Thomas who dealt with insurance on my behalf and always kept me in the loop. He made sure the claim went through smoothly and solved any bumps we hit. I can't remember the guy's name who came out and showed us the samples but he was very knowledgeable as well. Gave us great information regarding being able to transfer the roofing warranty since we made it clear to him we will be selling our home in the future. Now, we did have to wait around 7 weeks from the day we chose the shingles to when they installed them but they did warn us ahead of time that it'll take 6 to 10 weeks since materials were backed up due to Covid. The day of installation, the team arrived on time at 7 AM like they said they would. They were kind, hard working and did an amazing job. By one in the afternoon, I had a completely new roof and my yard was actually left cleaner than how it was before they started! My project manager Lucas made sure everything went smooth before, during and after installation. Even a week later, he texted me just to follow up. Amazing customer service! Overall, I would definitely recommend SmartRoof to everyone. They're very knowledgeable and responsive, as well as delivered on time. Thank you SmartRoof Fairfax team for a great experience and an amazing new roof!!

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Danny Gauvinrated5.0
4 yrs ago

Jonathan Nytes and his crew did an excellent job. Very professional. Great communication up and to the day of the job. On time delivery of material. On time installation crew arrival. Great job cleanup, and suburb job overall. Thank you, and I will highly recommend Jon and SmartRoof to all my friends if they are in need of roof work.

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Gregory Skorupskirated5.0
4 yrs ago

All members of the Smart Roof staff were very helpful. Lucas Williams was the most responsive to my inquiries after the roof work crew left my premises.

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Terry Waltersrated5.0
4 yrs ago

Our experience with Smart Roof was top notch, from beginning to end. Our first contact with Richie Schwartz, our consultant, who advised us of our options, gave us quality information of how the process would proceed. He was always there whenever we had questions. Our Project Manager, Lucas Williams, was very responsive to help us correct the yard damage that was caused by the delivery crew not part of the Smart Roof team. He listened to our issues, and was proactive in helping us come to a resolution for repairing our yard after the work was complete. I can't say enough about how happy we are with the work the roofing crew performed.. They were efficient, polite, and obviously very skilled at their job. They took great care at protecting the plants around our house. Overall, a first rate experience with Smart Roof. The job is fantastic, their professionalism to top-notch, and we would recommend them to anyone who asks.

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Steven E Hairstonrated5.0
4 yrs ago

The team did an excellent job on removing and installing my new roof. I have zero complaints and would happily use them again if need be. Everyone involved was professional and knew their job well. Kudos to Smart Roof on a job well done.

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Michael Windyrated5.0
4 yrs ago

Project Manager Jonathan made this process very easy and quick! Definitely recommend to others looking for a new roof. Great job!

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Esteban Ramirezrated5.0
4 yrs ago

Fast and friendly service, I was kept in the loop of the process from start to finish and all my questions and concerns were answered. After the roof was done Lucas met with me to make sure I was happy with the work. Will recommend to my friends.

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James Jordanrated5.0
4 yrs ago

SmartRoof replaced my roof and siding. Lucas and his crews were very professional and cleaned up after each job. I would recommend them to my friends and family.

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Rana Almuhtasebrated5.0
4 yrs ago

Great roof, great job! Project Manager Jonathan did a great job! We will definitely recommend Smart Roof to others!

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Brandon Larkrated5.0
4 yrs ago

Everything was great! Jonathan was a very good project manager.

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Matt Wilsonrated5.0
4 yrs ago

Christian who I initially spoke with was very professional and was not pushy. When I finally did get my roof installed I dealt with Lucas she was absolutely professional ,responsive, and on time. The crew that was out was very professional as well. They went around the yard three or four times with a magnet picking up any loose nails that do fall from roofs on installation. They were very polite and professional!!! 5 stars

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Juan c Ferrelrated5.0
4 yrs ago

Anthony and Lucas the best ones they are really good professional guys

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Curtis McCoyrated5.0
4 yrs ago

The project was done on the agreed upon schedule and the work was exceptional. Jon Nytes, the SmartRoof Project lead, was on site everyday, communicated extremely well with me, and explained every step of the roof installation. Just a perfect gentleman and professional.

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Joe Malorated5.0
4 yrs ago

I can’t say enough good things about my experience with Smart Roof and their employees. David D’Andrea I can’t thank enough. The amount of effort he put in to help me with a difficult situation involving the insurance company, to Lucas and his amazing crew of true professional craftsmen. I wish I could remember everyone’s names I had the pleasure to work with. Thank you for your commitment to professionalism.

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Dohmrated5.0
4 yrs ago

I'm sharing a professional experience with one of SmartRoof's consultants, Elias. A typical pitch: he said they were doing some work in the neighborhood and was offering a free assessment. I normally shut this type of thing down and we both go on with our days, but he was courteous and professional so I let this one slide. He performed the assessment, was upfront about what appeared to be only minor damage, and suggested that any repairs first start with a call with my insurance company, rather than to them. This was a refreshingly concise conversation and I appreciated his candor. I feel this was deserving of a kudos for Elias.

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Nancy Thompsonrated5.0
4 yrs ago

Our roof job started and was approved by my insurance company because of the Smart Roof expertise and with little effort on my part. The Smart Roof install crew arrived as scheduled and completed the job in one day. Care was taken to avoid any damage to items associated with the property. After the installation the property was cleaned, leaving no sign that the work was ever done. The roof is beautiful and we appreciate the great and professional job done.

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Mushtaq Khanrated5.0
4 yrs ago

I met William Valencia of SmartRoof Inc. when he knocked on my door. He was a consummate professional who advocated for the issues with my roof with the insurance company. He remained in touch with me throughout the process and even when the roof was being installed. The work itself was excellent and professionally managed by the Project Manager Jonathan Nytes. They started on time and finished all the work in 1 day when they had originally estimated it to be a day and a half. I strongly recommend this vendor to all who may have a need.

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Sylvion Mbirated5.0
4 yrs ago

Two thumbs ?? ?? ?? ??

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Anton Mitchellrated5.0
4 yrs ago

Our SmartRoof experience started Nov-2021 when Todd S**** knocked on our door. I typically do not buy from door-to-door salespeople, but our roof replacement was on our radar anyway, so I gave Todd a few minutes to explain SmartRoof. From the start, Todd knew a lot about roofing and the various insurance companies and how to work with them. It is now Aug-09-2022, and our main roof and wrap-around metal porch roof are officially complete. The timeline seems long, but between COVID, supply chain issues, rainy spring and summer, the summer heat, and finally, our lovely HOA - we finally got it done, and everything looks great. We had two (2) teams working on our project - the asphalt roof and the metal roof team. Both teams were very conscientious with our property and cleaned up after themselves, including running around it dozens of times with nail magnets and picking up stray nails and staples. Today David D****, the SmartRoof Project Manager, came to inspect the final product and reran our yard with a nail magnet (even got a couple of straggler nails). We noticed one part of the metal roof corners were kind of odd looking - nothing major, and David P*** took photos and will have a crew come back out to tweak the metal roof corners. And with that, we signed off on the project. These guys did a fantastic job, and I would highly recommend them. They walked us through the entire process from A-Z (including how and what our insurance company will do and that process, too). Even with the rather lengthy timeline getting our roof replaced was a relatively smooth experience and the final product is outstanding. It's clear that the company places a high value on customer support - all our questions were answered promptly throughout the process. Based on the overall positive experience, we would confidently refer them to anyone needing a roofing company.

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John K.rated5.0
4 yrs ago

Great company to work with all the way through the process from dealing with insurance, selecting materials and installation. Everyone was professional, on time and courteous. We are really happy with the work performed.

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Sandra Stoppelrated5.0
4 yrs ago

The crew, Lucas W, Remberto, Cal; did a great job resolving issues that arose. I appreciate their professionalism and dedication to getting the job right. I highly recommend SmartRoof. Luke S launched the entire SmartRoof process with a seamless estimate that supported my insurance claim. I will definitely be recommending SmartRoof to my friends and neighbors.

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Rick Ubelhartrated5.0
4 yrs ago

Lucas and his team at SmartRoof made the whole roofing experience easy. From working with my insurance company, to helping us choose the right roofing material to make our whole not only look great, to helping protect our investment with a high quality roof. 5 stars and a big thank you, Lucas!

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Alyson Sternrated5.0
4 yrs ago

SmartRoof was EXCELLENT to work with from start to finish! From Thadd, who got us our free inspection, to Paul who walked through the process of insurance, to Matt O. who was the on-site project manager-everyone had great communication! We never felt like we were getting “sold” on a service, but rather felt like they were helping us in something we needed. The project went smooth, quick, and looks great!!

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Carroll Youngrated5.0
4 yrs ago

Great company! They did an amazing job getting my damaged assessed, working with my insurance company, and completed my roof. Todd, VJ, David, and the entire office staff were great to work with! Installation crew worked all day with temps in the high 90's and didn't miss a beat. I have recommended Smart Roof to friends and family and will continue to do so.

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Andy Ruffnerrated5.0
4 yrs ago

The people at SmartRoof were very nice and professional and did a fantastic job. I highly recommend.

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Meg Kneislrated5.0
4 yrs ago

The entire process of replacing my roof with Smart Roof was very easy snd stress-free. They did a phenomenal job, and were punctual and professional. Thank you, Smart Roof!

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Rodney Williamsrated5.0
4 yrs ago

Smart Roof did an amazing job of keeping me updated and working around my schedule to complete the work in one day. Michael who was the project manager kept me informed and was able to answer all of my questions. He thoroughly inspected the work and explained all of the work that was completed. They finished in one day and the new roof looks great! A great experience!

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Jennifer Baerated5.0
4 yrs ago

Great responsive team that did quality work on time.

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roger ruferated5.0
4 yrs ago

Excellent seamless process from initial inspection to installation of a new roof. Everyone from the inspector, Jong to the sales rep, Jeremy to the project manager, Jonathan were courteous, professional, knowledgeable and excellent communicators. And the roof looks great.

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Thomas Corryrated5.0
4 yrs ago

I must say, I have never experienced customer service the way I have from Smart Roof for any other company before. William Valencia was always checking in on me and the status of the project and midway of the project my roof started to leak, so I gave William a call and he told me he was on his way to another job…. But again Customer service at its best. William call me back and told me he was on his way and ask the location of the leak I then proceeded to tell him that location and to no Advil William sent me a pic asking is this the spot and it was. I know the rating is 5 star, but William Valencia get 10 stars from me. Awesome job William

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Guy Hughesrated5.0
4 yrs ago

SmartRoof was great to work with and the roof/gutter installation was flawless. In addition, they helped us navigate the insurance process (roof was damaged by a storm). Our Project Manager, Francis Scarchilli, made sure we were kept updated and he handled everything. I also appreciated the fact that he was reachable on his cell regardless of day/time. I definitely recommend SmartRoof to anyone looking at the services they provide.

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Sylvia Burnsrated4.0
4 yrs ago

Bottom line is that we love our new solar roof and gutters and are very happy with the quality of the products we got from SmartRoof. Our last electric bill was the lowest we’ve ever seen. The SmartRoof team were fast and efficient in doing the installation and did a great job cleaning up. Scheduling was a little tough because they were pretty booked up. Only thing of concern is whether the invoice we have can be used to file for our tax credit. Overall they did a great job!

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Alirated5.0
4 yrs ago

I had the pleasure of working with SmartRoof and William Valencia. So INCREDIBLY professional and efficient! William worked directly with my insurance co, and maximized our claim coverage, in a way that I would not have been able to do on my own. Really helped us navigate both the project needs as well as the insurance aspect. Can’t say enough good things about SmartRoof and William in particular. Thanks again!

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James Finkrated5.0
4 yrs ago

Our experience with SmartRoof was fantastic! We started with Jesse, the storm restoration specialist. He and his partner came out and did an extremely thorough inspection and report. Very professional and genuinely nice. Then I was sent to Thomas Morgan for the next step of working with our insurance company. The insurance company was a bad experience, but Thomas was absolutely incredible! He worked with us for at least 5 months due to our insurance company mishandling our claim, and the adjuster quit the company mid-way. Thomas and SmartRoof (in my opinion) could have said thank you but we cannot work with your company. Instead he stuck with us, maintained professionalism, stayed in contact with me and was incessantly was on top of it with our insurance company. I was blown away. We had a great relationship and very thankful it was Thomas we had working with us. Then for the final step we got our roof put on and it was done expeditiously and looked great! We are wholeheartedly satisfied with SmartRoof and would highly recommend!

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Xiaofeng Liurated5.0
4 yrs ago

We had great experience with SmartRoof for my home roof replacement. Our Project Manager Isaac is the best in the industry. Issac consistently handles everything warmly and professionally through the entire process from the very beginning to finish. Isaac best represented and showcased SmartRoof quality, value, services, and customer care. Isaac's professionalism, the friendship, and customer caring showcase the beautiful side of the world! From our heart we thank Isaac for everything! We wholly hearted recommend SmartRoof and Isaac without any reservation!!!

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Jeff Andersonrated5.0
4 yrs ago

SmartRoof assessed our roof and found a significant amount of hail damage from the storm the previous year. They came to meet my insurance adjuster and guided the process from claim submission forward. They were incredibly attentive and extremely efficient throughout the process. Our project manager, David, was on top of every step of the installation process. Our house is fairly large and they still did the entire roof in less than three days. I honestly can’t imagine how it could have gone more smoothly. I have referred many of my neighbors and friends to SmartRoof and would use them again without question.

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Tom Paynerated5.0
4 yrs ago

We are very pleased with the cedar shake roof installed. Jon Nytes was our project manager and was a pleasure to work with from beginning to end.

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Craig Venablerated5.0
4 yrs ago

Professional and prompt. Met all expectations. Impressive knowledge of roofing by whole team.

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Karen Hearnrated5.0
4 yrs ago

Very professional and easy to deal with. Did a great job, in a timely manner. Highly recommend them.

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Tom Johnsonrated5.0
4 yrs ago

Excellent service and support throughout the project

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Bad Jubeirated5.0
4 yrs ago

Mike McGuire was our project manager and did a great job

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Robert Kitchensrated5.0
4 yrs ago

Awesome job and very professional, the new roof looks great, thank you!

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Keith Saltrated5.0
4 yrs ago

We had a really good experience with Smart Roof. It’s been 6 months and rood still looks great and no issues so far. They worked with our insurance so it was pretty easy, too.

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Thomas Cotterrated5.0
4 yrs ago

Had a very good experience with this company. Both Tom and Jon were amazing. They did an excellent job with the install and the workers were very nice. Tom responded to my inquiries at all times of the day including after work hours. Very impressed with this company and the employees.

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samlee17rated5.0
4 yrs ago

SmartRoof did a great job on our roof. From the time the initial rep made contact till the end of Project. They have been responsive and committed to the whole process. Nick Scola was committed in working with our insurance company and he came out multiple times to our home site to help with the process. Nick was polite and professional. David Dobson, our project manager was highly responsive and as we relayed our concerns and expectations, he made sure to take in the input and acted accordingly.

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Dildar Chowdhuryrated5.0
4 yrs ago

They did great job.especially Project manager Mr. Lucas and Mr Carlo who worked with me from the beginning to end. Both them are awesome and very professional.

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Timothy Sawwahrated5.0
4 yrs ago

Our roof was damaged by hail and wind. Smartroof (Justin) was in our neighborhood inspecting few houses after the storm. He was so kind and helpful. He helped throughout the insurance claim filing process. After that, we worked with Matthew who walked us through the paper work and the options we have. Finally Lucas and his team completed the work in 2 half days. The crew was over 7 men. Everything was done professionally. It took a while to get the material and get work scheduled, but overall I highly recommend working with these folks. They are kind and follow up on their work.

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Qingchao Lirated5.0
4 yrs ago

Excellent service and quality work! First, started with Reynaldo who is so nice and worked very professionally with my insurance company to get my claim approved. Second, Haley scheduled a project meeting for the details of roof replacement to help customers to make decisions. Lastly, Francis scheduled the delivery, he showed up at my house on the day when the roof was being replaced to ensure everything goes well. Overall, excellent experience with SmartRoof for claim filing and roof replacement.

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David Delmonterated5.0
4 yrs ago

This was my first time replacing a roof on my home. It seemed like it was gonna be a daunting task, but the experts at SmartRoof took care of everything. Special thanks to Patrick Greve, my sales rep, Teresa Lucas, project meeting rep, and David Dobson, project manager, for walking me through the process, keeping me informed, and making sure I was satisfied. I also want to complement the construction crew, led by the other David. These guys did back breaking work for two solid days, and I was thoroughly impressed with the quality of their work, all the while staying safe and looking out for each other. I wholeheartedly recommend doing business with SmartRoof.

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Raymond Humerated5.0
4 yrs ago

William was great and knowledgeable. Was able to answer all questions and worked with our insurance to help get our roof approved!

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Isa Saahrated5.0
4 yrs ago

Smart Roof did a fantastic job dealing with my insurance claim. William Valencia provided a very detailed report with photos to support my insurance claim. Douglas Morton did a thorough job explaining the estimate and providing upgrade options. And Jonathan Nytes was outstanding in managing the install. The installation crew was courteous and professional. They did a great job making sure the lawn was clean of debris and roofing nails. Smart Roof is a very professional outfit.

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T Bonerated5.0
4 yrs ago

Great customer service. Already referred to family and friends

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ANTHONY L. COLErated5.0
4 yrs ago

Jon Nytes and Jesse Nagle have been very accommodating throughout the entire process. Constant and open communication has been maintained through various communication platforms to update status (product order, installation date and time and follow-up meetings. Both gentleman’s knowledge of the product and thoroughly explaining the manufacturing and composition of the shingles placed our minds at ease. Each representative’s professionalism and attention-to-details is above reproach. Decision to execute roof replacement will be one of the best decisions one will make during homeownership. My referred neighbor agrees. Again, we thank Smart Roof for providing a quality product and service which has view years of weather radiating results.

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James Theutrated5.0
4 yrs ago

I wanted to send a note to thank Smart Roof for the excellent job and service they provided. My interactions from the start with Mr. Chris Shanahan, the Sales rep that came to my house, the Contract Rep, Vernon Carfine and finally with the Project Manager Johnathan Nytes were nothing but professional and accommodating to my needs. Chris Shanahan and Johnathan, the Project Manager especially went above and beyond to ensure they were providing the best service they could to make sure my home and family were taken care of. I highly recommend Smart Roof and their amazing work force to take care of your roofing needs. James T.

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Paul M. Paolozzirated5.0
4 yrs ago

No one looks forward to replacing their roof but doing it with Smart Roof makes it a much easier process. I started the process with Chris, with a reference from a friend. He did a great job of explaining things and worked very closely with my insurance company to make sure everything was processed properly. If I had any questions I could ask him and he explained everything. He even stopped by during the work to see how everything was going. Jeremy was the second person I worked with who helped me get the best value for the replacement roof and a few extras that I wanted for upgrades. No one likes a hard sale and Jeremy made this process very easy and professional. Finally, Jonathan was the project manager who made sure that everything worked properly during the day of installation and did a final inspection with me to make sure that it was completely clean and the work was conducted professionally. I was very pleased with how he made sure I was comfortable with the final result. The team who put the roof on worked swiftly and professionally. I don't foresee any problems. I strongly endorse them if you're trying to get your roof replaced because it's just time or you had hail damage like I did.

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Jim McDonaldrated5.0
4 yrs ago

I highly recommend SmartRoof. My house has a complicated cedar shake roof and I am a retired architect with high standards. After a storm last year, SmartRoof representatives had observed that my cedar roof appeared to be damaged. They had offered to assist in my filing of an insurance claim and perform the replacement work. That all happened before a tree fell on my house in January 2023. So I called them back, reconnected with William Skuba and signed their contingency agreement regarding insurance proceeds. After that, I worked with Thomas Butts who created a detailed estimate for repair costs using the same roof estimating software that is utilized by my insurance company, and he helped keep the insurance claim moving over several months of negotiations. Inflation of materials and labor costs slowed the claim, but I eventually received sufficient funds to complete the roof installation. Throughout the claim negotiations, William and Thomas provided good support and claim strategy guidance to me. (I caution any homeowner reading this to confirm that they have property insurance coverage for Full Replacement Cost including Endorsements for Building Code Changes and Increased Costs of Construction.) After claim resolution, Jeremy Syverson worked with me to iron out some contract and installation details that I requested, and we finally executed the repair contract in September. With the contract signed, the SmartRoof Scheduling department took over the job, including the ordering and delivery of the roofing materials, plus scheduling the installation commencement date. A few days prior to installation, Peter Day took over the management of the job and the crew coordination. As the work progressed, I was able to text Pete a photo or question whenever I had something I wanted to clarify, and he always replied quickly and resolved my concerns. The crew was diligent and professional, including finishing their work efficiently and cleaning up the debris. I immediately wrote the final check for payment and received my paid-in-full completion documents immediately. In summary, SmartRoof rose to every challenge on every occasion, earning my recommendation.

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Jithu Balanrated5.0
4 yrs ago

Received very good service from smart roof right from the beginning. Reynaldo, Vernon and Jonathan all done their part exceptionally well.

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Jeff Whiterated5.0
4 yrs ago

they did a great job all the way thru the process.

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Jon Freemanrated5.0
4 yrs ago

SmartRoof nailed it! Not a shingle complaint! Every single person I worked with helped to make my roof replacement a seamless and stress-free process. The team was very cohesive, and the more points of contact I was introduced to, the more comfortable I was in my decision to go with SmartRoof. Everyone was knowledgeable, and very much down to earth, actually listening to my questions and concerns and providing recommendations that were in MY best interest rather than in the company’s best interest. You won’t get boilerplate responses here. My project was certainly on the smaller end of the spectrum, yet I never once felt like I was any less valued as a customer than those with larger projects. Here’s a quick breakdown of my process and contacts: Initial call - Todd gave me a general overview of the process, but most importantly to me, was very knowledgeable about specific insurance companies and how they tend to operate based on his many years of industry experience (i.e. how difficult will it likely be to prove to the insurer their responsibility to pay for the roof replacement, how quickly the insurer tends to pay, etc). Inspection - Todd inspected my roof for damage and was immediately confident in the ultimate outcome - a new roof fully paid for by insurance. He and Thomas (Estimate Coordinator) worked directly with my insurance contact to agree on an estimate. Project Meeting - Haley explained each line of the estimate in detail and provided recommendations where appropriate - obviously making me aware of possible upgrades but not in a pushy salesperson kind of way. Again, customer oriented! Project Scheduling - Natalie explained details regarding the day of the replacement and worked with me to schedule, offering flexibility if needed. Replacement & Wrap up - Jon, the project manager, met with me before and after, and was in constant contact and very responsive and friendly. The roofers were great, even working 2 hrs into darkness to complete the job.

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Thinh Thairated5.0
4 yrs ago

SmartRoof is very professional business. We are happy and lucky to work with their services from the sales, office agents, project managers, installation crew... such as Frank, Doug, Michaela, Jon, and more... An incident happened when the shingles falling down from the roof before the day installed and damaged the gutter. Jon called the supplier come to fix even on dark time. The damage gutter has been finally fixed correctly when the roof is done. Thank you ALL and Highly recommended!

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Mark VanFleetrated5.0
4 yrs ago

A pleasure working with David Dobson and the SmartRoof staff. My roof looks great.

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Jim Smithrated5.0
3 yrs ago

Our roof was damaged from wind and hail during a storm. SmartRoof came to do a careful and thorough inspection and worked with our insurance to ensure that process went smoothly. Once the insurance was taken care of we had a great session on choosing the material and details for the replacement roof. Once it was time to install, a very professional team completed the job in 2 days. One day to bring the new material to the house and one day to remove the old roof and install the new shingles and do a thorough cleanup. Communication was great every step of the way and the onsite manager David, during installation day was always keeping us informed and checking if we had any concerns. I highly recommend this company. They made the process non-stressful and easy for us.

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Chak Chaianongrated5.0
3 yrs ago

They did very good job! Todd Snyder, Jeremy Syverson, Frank Scarchilli and their team are the best!!! Happy to hired them to replace our roof. They even help us to claim the insurance.

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Taimur Ahya-Ud-Dinrated5.0
3 yrs ago

The roof installation process was very structured. From the initiation of the process by Chris, all the way till the project was completed with Michael's supervision, we were proactively informed and engaged with decision-making and status updates. I highly recommend Smart Roof and the crew.

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Ian Peckhamrated4.0
3 yrs ago

Smartroof and GAF did a great job with our solar roof installation. The end product looks beautiful and they managed to keep all of the wiring inside the ceiling and hidden (a lot of extra work for them to keep us happy). The only downside to the project was how long everything took ... but some of this was help up with permits.

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Donald Imhoffrated5.0
3 yrs ago

The SmartRoofing team arrived early as I was told they would, which is a good thing. My house has a porch roof and small bump out roof in addition to the large main roof and a garage roof. Not only did they finish the all that roofing in one day, but also replaced my shed roof before sunset. Courteous when I asked questions and inspected their progress, the roofing team was thorough in their day’s end clean up. My 35-year-old house looks new again. The field supervisor Frank communicated with me several times during the day with updates and answers to my questions. He meticulously followed up on my requests to handle items like nailing an aluminum cover on the facia that came loose last year. Frank followed up immediately on a couple small items that the roofers missed. Frank is a top notch field supervisor. I highly recommend SmartRoof.

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Jonathan Grubbrated5.0
3 yrs ago

SmartRoof was an angel that fell onto my doorstep. It all started off with my neighbor getting his roof replaced. Yong stopped by one evening to inform me about the install and asked if I was interested getting my roof inspected. I am a new home owner and have not gotten my roof inspected since moving in, so I accepted. Yong spent that evening inspecting and informing me that I have some pretty bad storm damage on my roof. He was able to inform me that we could go through insurance to get it approved for a full replacement. It took some time to get our insurance provider to approve it, but they finally did! The whole SmartRoof team was super helpful and informative about how our roof can be replaced. They offer solar panel solutions, but we did not go down that route since we are new home owners and have other high ticketing items to address. Plus out home is probably not the best fit for solar panels due to the trees in our front yard blocking sunlight and our roof doesn't have that much real estate for solar panels. We however upgraded the building materials hoping for a longer lifespan of our roof replacement. The whole installment went extremely smoothly and was managed by Pete. Throughout the project Pete kept in touch to inform me that everything was going smoothly. My favorite part is when he said they did not have to replace any of the plywood! Their team came in installed the roof and cleaned up! The roof is beautiful and I am super satisfied. I felt that SmartRoof really cared about their customers and made sure I was always informed. They made the installment easy. Afterwards, Pete and Yong touched based with me making sure everything was all set!

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Kurt Oliverrated5.0
3 yrs ago

SmartRoof just completed the replacement of a cedar shake roof with a metal roof on my home and their quality of workmanship was outstanding. The roofing crew were exceptionally detail oriented and care was given to clean up at the end of every day and maintain a professional work environment. My compliments to Frank Scarchilli of Smart Roof and the roofing crew for a job well done.

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Mike Devellerated5.0
3 yrs ago

We used Smart Roof to install a new roof on our 2 story home this past week. From Rich to Kristy to Pete, the service was excellent. Pete kept us up to date as the time for the install approached. On the day of, they were there early around sunrise, ready to work.Shout out to the crew doing ge actual install,,, those were some hard working folks. They were done by mid-afternoon. The roof looks great and they were very professional with the cleanup and equipment placement. I would absolutely use them again.

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Jeff Majorrated5.0
3 yrs ago

We were thrilled and, frankly, surprised, ar how much SmartRoof stood above other roofing companies we talked with and have used on previous homes. There is no comparison to the professionalism and thoroughness demonstrated at every level of the organization. Our new roof looks great. The crew was efficient and tidy. Highly recommend!!

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Nishith Negandhirated5.0
3 yrs ago

Nice job done, big shout out to field supervisor Pete

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Larry Gristrated5.0
3 yrs ago

Very fast & professional

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Jack Dyerated5.0
3 yrs ago

All the folks at SmartRoof was great to work with. Pete was my field supervisor and his team did a great job installing my new Roof.

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Anil Tiwarirated5.0
3 yrs ago

My site manager Pete Day did excellent job.

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Matt and Angela Crated5.0
3 yrs ago

All of the Smartroof team working with us were responsive, knowledgeable, friendly and professional. Ebenezer and bud crew did an excellent job replacing our roof.

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yuanjiun chenrated5.0
3 yrs ago

Smart Roof did a good job on my roof from inspection, insurance claim, project planning to installation. Very professional. Special thanks to Riley Toporowski and Emmanuel Odagboro.

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Victorrated5.0
3 yrs ago

Had SmartRoof replace my entire roof and siding via insurance due to tree damage. The process took some time due to the insurance company but other than that the replacement has been good. Not perfect but good. Ed was great and Lucas was helpful.

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Henry Fosterrated5.0
3 yrs ago

Great experience that exceeded our expectations. Chris Shanahan negotiated with our insurance company and Jairo Menjivar made sure the installation went smoothly. I highly recommend SmartRoof.

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Christina Wardrated5.0
3 yrs ago

Emanuel was a delight to work with. He was professional and attended to all my needs. The roof and gutters look great. Thank you Emanuel.

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Gregory Woodsrated5.0
3 yrs ago

I would absolutely recommend Smartroof. The entire Smartroof team was a pleasure to work with and the process of replacing our roof could not have been easier. After one phone call to the insurance company, Smartroof took care of the rest to ensure we were approved for a total roof replacement. Pete and his install team did a tremendous job and left the property spotless. Communication could not have better throughout the entire process. True pros.

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Anthony Botterated5.0
3 yrs ago

Good communication throughout the entire process. The crew did a great job and cleaned up the outside nice. No evidence of the mess that was there during the roof replacement. Our project manager Pete was onsite and provided timely updates and good communication during the installation. Great job and I've already recommended Smart Roof to my coworkers who are looking to have their roofs inspected and/or replaced. My only suggestion for improvement related to the portion of the process when I was informed about available upgrades of shingles and roofing accessories. Listened to the sales pitch and respectfully rejected the upgrades but I was the questioned about my reasons for not getting the upgrades. I understand the sales process but don't like the pressure sales. Other then that the process was very smooth

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Christian Ballesterrated5.0
3 yrs ago

The quality and professionalism of Pete Day and the entire Smart Roof team cannot be overstated. We couldn't be happier with their work ethic, attention to detail, communication, and follow-up. Thanks to them, our roof was replaced in short order and it cost us only our deductible. I've recommended them to my neighbors and they've done a great job all around and have earned the trust and respect of highly discerning homeowners. Ask for Pete Day and you won't be disappointed!

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Mary Yousefrated5.0
3 yrs ago

They have been doing great job and follow up through all project and Donald was wonderful and give me updated sul all work and was checking and make sure everything was good . I am really happy with all of them my special thanks to Riley Toporowski for managing everything greatly. I already recommended smart roof to my colleagues and friends. Thank you guys .

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Dave Barbierirated5.0
3 yrs ago

Everyone I dealt with was very professional and informative. Both Nick Moorman and Emmanuel Odagbodo in particular were great to deal with and quick to respond to any questions I had. Couldn’t be happier with the end result.

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Leigh Allenrated5.0
3 yrs ago

Jairo and crew were prompt, cleaned up and were professional during the repair. Also, we greatly appreciate Chris M. Who guided us step by step in the process. Would highly recommend their roof storm repair services.

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G Michaelidesrated5.0
3 yrs ago

James Jones was the project manager/supervisor and was on site everyday that his crew was working. Heade.surenthey worked safely and efficiently. Afterwards, the crew cleaned up and James did one final sweep before him and the crew left. Very professional, quality work.

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Carl Marated5.0
3 yrs ago

SmartRoof gets everything right the first time, from inspecting my roof for damage, to dealing with the insurance company, to installing a new roof. Everything was laid out clearly, and there were no surprises from start to finish. Luisa, the field supervisor, is very knowledgeable and answered clearly all my questions on the work being done. It was a pleasure to work with her and other SmartRoof staff.

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Crobefulrated5.0
3 yrs ago

Jairo Menjavir from Smart Roof did an amazing job of keeping me updated and working around my schedule to complete the work in one day.

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Rich Comerfordrated5.0
3 yrs ago

On time and very helpful through the whole process. Final product looks great.

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CLARBRIT WORLDWIDE FUNDING LLCrated5.0
3 yrs ago

Hi this is Ronald Espinoza (Leesburg, VA) I am thrilled to write a glowing review for the roofing repair company that recently fixed my roof. From start to finish, their service was exceptional and they exceeded all of my expectations. Firstly, the team was incredibly professional and courteous. They arrived on time and quickly got to work assessing the damage to my roof. They took the time to explain the repair process to me in detail and answered all of my questions patiently and thoroughly. The repair itself was completed with the utmost care and attention to detail. The team was meticulous in their work and left no stone unturned in ensuring that every aspect of the repair was done to the highest standard. They were also very respectful of my property, taking care to clean up any debris or materials that were left behind after the repair was finished. The finished result was simply outstanding. My roof looks as good as new and I have complete peace of mind knowing that the repair was done by such a skilled and professional team. I couldn't be happier with the service I received and would highly recommend this roofing repair company to anyone in need of roofing services. In summary, if you're looking for a roofing repair company that delivers exceptional service, professionalism, and quality workmanship, look no further than this company. They truly went above and beyond to ensure that my roof was repaired in the best way possible. Thank you for your excellent service! Special thanks to Luis Rosas (sales), Michael (field supervisor), and all the installers —- Outstanding Job!!!

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Angela Fuentesrated5.0
3 yrs ago

Good experience with Smart Roof. They helped with insurance, were timely, professional and thorough. Luis and Michael were most helpful. Would use them again.

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Siva Narapareddyrated5.0
3 yrs ago

Excellent service.Highly recommended.

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Dick Robertsonrated5.0
3 yrs ago

Was hesitant at first, then had insurance company inspector confirmed necessary replacement. SmartRoof reviewed insurance evaluation and actually got them to increase amount offered by 6K. Showed up as scheduled; completed in one day (16 men); perfect cleanup.

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John Rutledgerated5.0
3 yrs ago

Very pleased with the quality of work by Smart Roof on our roof replacement and interior water damage repair. Frank Scarchilli was very communicative and responsive as the field project manager for the work.

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Kristina Sheldonrated5.0
3 yrs ago

We had a great experience with Smart Roof! John Miller, Sales Representative, was very professional and detail oriented. He guided us through the stages of our home repairs and made himself readily available to us. Haley Barry, the Project Manager, helped us sort through the insurance paperwork and assisted us when it came time to pick out our home materials. She was very knowledgeable and provided us a detailed breakdown of repair costs/insurance coverages. Our job foreman, Michael, kept us updated while the job was under construction and followed up once the job had been completed. Our new roof, gutters and screens only took 2 days!!! No mess afterwards either. John also stopped by to make sure we were happy with our home repairs! Our home looks gorgeous and would refer Smart Roof to family and friends!!

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Pugdipperrated5.0
3 yrs ago

Great experience, and prompt follow up with questions and concerns.

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DeMario Moorerated5.0
3 yrs ago

My experience with Smart Roof was absolutely appreciative! During the whole process, communication was given to inform me of all that was taking place! James Jones led a team of masterful workers who knew exactly what they were doing and the installation of my new roof was seamless and completed efficiently. Once the installation was completed, James Jones took the time to speak with my wife and I while we walked through the completion. James assured us of everything and him and his team came through!

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Renee Konoparated5.0
3 yrs ago

I was impressed with Smart Roof from day one. The process was smooth and effortless. The admin team is responsive and very friendly. The install team was quick, efficient and respectful of my property. Smart Roof is amazing!

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Jan Jansenrated5.0
3 yrs ago

They (Pete, Douglas, Michael and the rest of the team) were all very professional and walked us through the whole process. They got everything done in a timely and professional manner, and worked with our home owners insurance so everything went smoothly. Would definitely recommend!

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Robert Adamsrated5.0
3 yrs ago

Thorough roof inspection. Excellent coordination with insurance company. Detailed presentation of roof materials and installation scheduling. Good folks, all! Job to be done in about 6-8 weeks....

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Ronald Larsenrated5.0
3 yrs ago

Smartroof helped us with our roof replacement. They weee professional and responsive throughout the whole process. Our project manager Donald was on top of everything. When the insurance requested additional information with our claim he got us the information we needed even weeks after the project was completed. I f you are lucky enough to get him on your project you will be in great hands.

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ted hermanrated5.0
3 yrs ago

We had several Roofing companies to choose from. My wife and I absolutely know we made the Best decision when we selected Smartroof. Every single employee I came into contact with is of the highest level of competence, customer care, and overall professionalism. It is an absolute pleasure and calming effect to deal with people who treat me with Respect and concern for doing the job to my satisfaction. This includes Dominic Mann, James Jones, Krisian Brown, and Doug Morton. Respectfully Ted Herman

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Steve Felusrated5.0
3 yrs ago

Very helpful and professional company. James Jones helped me out very much and i appreciate him for everything!

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Andy Ganiasrated5.0
3 yrs ago

Jeremy was very knowledgeable about the process and informative on next steps. Very professional as well. Mike the field supervisor kept me up to date step by step in the process of the roof and gutters being installed and was great with communicating with me.

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Marcus Evansrated5.0
3 yrs ago

Smart Roof installed a new roof and gutters on my home after some storm damage. The entire staff was professional, prompt, and knowledgeable about assisting with my insurance and walking us through our project. Given the opportunity to work with James Jones my project lead or Jesse Nagel our estimator from the smart roof team, I would do so without hesitation. The work also looks amazing and the project was done with two days with roof replacement done in the morning on one day and gutters in the afternoon the next.

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Randy Campanarated5.0
3 yrs ago

The crew showed up early and got the work completed in one day. James Jones, my main contact, was helpful all the way through.

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John Humphriesrated5.0
3 yrs ago

Emmanuel was excellent and very responsive. They installed new roof, new siding and new gutters within one week. The end result looked great and Smartroof was very impressive

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Joy Morrowrated5.0
3 yrs ago

First rate experience all the way. Our SmartRoof inspector, Kevin Lukowski worked diligently to insure our submission met all criteria insurance asked for and negotiated an increase in coverage for the project. Project manager Juiro Menjivar sent a very good team to do the installation and the roof and gutters look great. Highly recommend SmartRoof.

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byong chongrated5.0
3 yrs ago

Very pleased with the work done. Jesse and Greg was great! I highly recommend smart roof to my neighbors. Thank you Bill chong

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Carly Nusbaumrated5.0
3 yrs ago

SmartRoof was hired to assess roof damage caused by an awful hail storm that blew through our area. They provided a highly detailed report complete with photographs, explained all of our options, and were highly communicative throughout the entire process. We have a very large roof, yet they completed the job within 2 days. I was also surprised and impressed with the clean up they did once completed! This entire process was so easy and understandable, thanks to the knowledgeable and friendly staff.

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Ginny Dwyerrated5.0
3 yrs ago

So far we are only in the planning stages of our roofing project. Michael Finklestein surveyed our roof and clearly noted the storm damage inside and out. He met with our insurance adjuster to ensure we got complete compensation for the damages. Then we met with Jeremy Syverson yesterday to plan our project. He was on time, prepared, and professional. Jeremy was able to clearly explain our options and the costs; he had already reviewed the insurance quote and explained how the process works. I am pleased with the process to date.

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Matt Lattigrated5.0
3 yrs ago

Fast, efficient, no hassle. Worked with our insurance company on our behalf. Highly recommend.

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Fotios Briannisrated5.0
3 yrs ago

James and his crew was A1. Very professional. Highly recommend them. ??

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Kenneth Johnsrated5.0
3 yrs ago

I have contracted with SmartRoof for replacement of my 20 year old roof. I've gone through the design review process with Jeremy Syverson, who was absolutely fabulous, and a pleasure to work with. Courteous, professional, personable and efficient, Jeremy walked my wife and I through every step of the process, answered all of our questions clearly, and let us know exactly what to expect. It was a pleasure dealing with him. I only hope that the project manager and crew is as professional and capable as he was. Update: These guys are fantastic! Worked with Jonathan on job coordination and scheduling, and Michael for on-site job management. Both were responsive, professional and eager to answer any of my questions. Michael’s crew of seven removed the old roof and installed a high quality new roof in a single day. The crew was courteous and very neat. I couldn’t be more pleased with my experience with SmartRoof and will recommend them to anyone needing roof work on their high end home. K Johns

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Wendy Brownrated5.0
3 yrs ago

Emmanuel went above and beyond to ensure all was in good order. Professional and reliable. I’m very grateful for the service and expertise.

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Hugo Turciosrated5.0
3 yrs ago

I want to thanks smart Roof for the job they performed. Special thanks to Jairo Menjivar, he took care of the project on the very professional way.

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Guita Shahanirated5.0
3 yrs ago

Smartroof did a great job on my roof. Especially emmanuel managing the project .

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John Francisrated5.0
3 yrs ago

Hired SmartRoof for a complete new roof install after getting a free inspection from one of their consultants, Nate. Nate was knowledgeable, responsive and friendly. He was able to communicate with the insurance company to ensure I was getting the appropriate solutions for my home. After approval, we had design meeting that explained the entire process. Upgrade options were discussed but at no time was there any pressure to spend more money-none at all. SmartRoof was able to schedule me quickly and the job was completed in a day. They installation crew took care to clean and be respectful of the neighbors. Overall a good experience, would defiantly recommend.

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Harpal Kapoorrated5.0
3 yrs ago

We had a great experience with Smart Roof. William Valencia and his team coordinated every detail from contacting the insurance company to making sure the installation of siding was completed on time and with no defects. Their project manager worked very well in scheduling the work and then making repairs if anything was found damaged.

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Warner Woodrated5.0
3 yrs ago

I just had my roof replaced by SmartRoof of Reston Virginia, and I need to thank all of the people that helped me. I first met Chris and Dan on a Sunday afternoon, they stopped to ask if I would like a free roof assessment. I’m glad they did. Two great guys that I really like. Then bj helped me to get the deal done and thanks to patty they got my roof. The crew got to work and made it happen. Many thanks to all of there hard work. The they are truly experienced roofers. Emmanuel came to check on the job and stayed until completed. he is a good guy.and very helpful. I could go on, but I must say, if you need a roof you should get in touch with them.

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Maryellen Coalerated5.0
3 yrs ago

A special thanks to Jeremy Syverson. We were impressed with his professionalism and willingness to answer all our questions with such detail. Jeremy was extremely knowledgeable about insurance coverage and product options. We feel that this has been an expectional experience due to Jeremy's open communication and his strong focus on quality. We are confident in our decision to work with Smart Roof!

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Steve Krated4.0
3 yrs ago

We are very satisfied with the new roof! The entire process was very smooth and professional and they were so easy to work with. I am giving 4 stars only because I had to tell the installation crew to remove attic fan and satellite dish which was in the contract. Otherwise everything went very well. I highly recommend SmartRoof for your roofing needs.

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K Lrated5.0
3 yrs ago

Your employee William Valencia is a great person and professional . He is very kind, knowledgeable, responsible , responsive and detail oriented. We are really appreciate what he helping us to install a new roof.

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wei taorated5.0
3 yrs ago

We worked with Nicholas on getting all the examination and paperwork done with our insurance company. He is very helpful and responsive in responding to additional requests. It makes our part of the work so easy and we are very pleased working with him.

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John Kearneyrated5.0
3 yrs ago

Great service on our three-tiered roof. Not an easy install; but, one they made look easy. Good team to work with - Luisa, Vernon, Jacob, and Damion - all true professionals. Who were there every step of the way. Very happy with the work.

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Dianna Deptularated5.0
3 yrs ago

Issac and the entire Smart roof crew were professional, efficient, on time and did excellent quality workmanship!

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David Cooperrated5.0
3 yrs ago

Smart Roof came through on all stages of my roof installation. The entire team were professionals on from initial inspection, working with my insurance company, explaining options, and turned around the roof install in one day! They cleaned up and were out at the end of day. Fantastic! Nate Jerge really stood out as the point man and my point of contact for questions along the way and I can’t recommend this team highly enough!

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Jim Hamrated5.0
3 yrs ago

The team at SmartRoof was professional and resourceful throughout the process. They explained everything in detail and were very responsive at each phase of the process. They also did outstanding work on our roof and house. I will be using them again in the future!

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Joan Decrated5.0
3 yrs ago

The team installed solar panels on my home. Everyone I dealt with was incredibly responsive and professional through the entire process from the initial information provided to make my decision to have them install my solar panels through to the installation and activation with the electric company. I would highly recommend.

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Mike Klinerated5.0
3 yrs ago

James Jones and the Smart Roof team did an exceptional job on our roof!

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Nick Jovanellyrated5.0
3 yrs ago

We are every happy with our new roof from SmartRoof. The job was was done quickly once approved and professionally. Everyone at SmartRoof was professional but Patrick Greeve was exceptional. Patrick worked with us from start to finish even tough he was the sales guy and always made himself available to answer questions or facilitate. He stayed in touch with us and helped us navigate the insurance process. He made a process I was dreading very easy and low stress.

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Jon Thumerated5.0
3 yrs ago

James was very good at communicating with me and answered all my questions. The contractors installing the roof did amazing.

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Frances Lindseyrated5.0
3 yrs ago

They were very good people to work with, beginning with the Sales Rep Nathan Jerge who coordinated with me through the whole process, Cali Moorman the designer, and the crews who were proficient and neat. Good service all the way through. Highly recommended.

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James Lutzweilerrated5.0
3 yrs ago

Recently had a great experience with Smart Roof installing a Timberline solar panel system. Starting with the sales presentation from Andrew to the business continuity throughout the process with Connor, and the project management of Donte--smooth and consistent. Biggest plus for me was clear communication throughout the process about execution of various actions, timeframes for permits, and a clear sense of who was doing what in a series of transitions. The crew worked hard and was diligent about their work. Professional, courteous, and careful. Can't recommend this team enough! If you are considering a solar energy solution, please consider Smart Roof to take care of you. Jim L. Bethesda, Maryland

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David Clarkerated5.0
3 yrs ago

SmartRoof and their employees are awesome. They installed a new roof on my house just a week ago. Nate Jerge did an awesome job working with us hand and hand dealing with our insurance company, And seeing the job through from start to finish, thank you Nate. Cali worked with us on the construction side helping us with our shingle selection and getting things ready for the crews to come out and install the roof. Thank you Cali. I want to thank the crews who installed the roof and did the cleanup afterwards they were awesome and very quick, one day job removed the existing roof and installed the new roof the same day. This was no little roof. Thank you Greg for coming out during the installation and coming back after the job was completed making sure all was well, and it is. Thank you SmartRoof for investing in good professional people who performed their jobs to the highest quality of standards. I would highly recommend SmartRoof to anyone who needs a roof installed.

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Cherian Abrahamrated4.0
3 yrs ago

Overall good experience. But if I have to leave an advice for future customers... you will not go wrong if you take competing quotes!

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Vincent Millerrated5.0
3 yrs ago

Special shoutout to Greg Goodman on my roofing project. The roofing crew were very efficient and really worked as a team. I would recommend Smart Roof to anyone

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Ben Krated5.0
3 yrs ago

Extremely responsive, respectful, and genuinely concerned for the satisfaction of the people they work with. I would like to give a specific shout out to both Andrew and Kevin both went out of their way to help us with a concern we had about a very unique situation.

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Seth Agyepong-Wiaferated5.0
3 yrs ago

A great team to work with, they did such a high quality job and addressed all my questions. Kept me updated with daily progress. Great job to PM Luisa, and the crew Chris Murray.

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Scott Waldmanrated5.0
3 yrs ago

The work was solid and the job was completed in a reasonable time line. James Jones was very patient and easy to work with as the work was being completed.

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Teresa McFarlandrated5.0
3 yrs ago

Jeff from smart roof was great! They got here 3 weeks earlier than expected and I truly appreciated that they were able to get everything accomplished In one day

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David Tranrated5.0
3 yrs ago

Jeremy is the best! Very informative and absolutely professional!!!

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Richard Deardoffrated5.0
3 yrs ago

Noticed a leaf in our two-year-old roof. An inspector from SmartRoof came out immediately, discovered a tree limb had fallen and poked a hole. Repaired it right away, under warranty

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Trang Caorated5.0
3 yrs ago

Amazing company to work with. The whole team, from Carlo to help working with insurance company, Kevin and Jairo with project management, and the installation crews, making the whole process super easy, I didn’t have to do much, but meeting them, and signing documents. Highly recommend! Very happy with this company

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Bruce Beaulieurated5.0
3 yrs ago

Due to a scheduled trip, once the insurance approved the repairs, there was only 2 weeks before our departure. Smart Roof completed the work within the tight timeframe. Nat Jurge was particularly diligent from working with the insurance rep to monitoring the scheduling/ordering then checking in on the work. Thumbs up to all.

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anand kanurirated5.0
3 yrs ago

I really enjoyed the roofing process. Michael the field supervisor did a great job in making everything was done properly. Chris and Vernon did a great job in helping us set up the project. Overall it was a great experience!

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Rhonda Shackelfordrated5.0
3 yrs ago

I was very happy with my roof. Completed so quickly and the roofing team worked so hard. My thanks to Nate and Louisa for their time and attention, getting me to the finished product point. Thank you Smart Roof,

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David Zajcrated5.0
3 yrs ago

Honest and professional through the process in working with the insurance company.

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Dianna Cooperrated5.0
3 yrs ago

Quickly installed, cleaned up all debris Quickly as well. They finished when they said they would.worked with my insurance company directly.

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Rachael Valltosrated5.0
3 yrs ago

Smart Roof worked very hard with our insurance to make sure we received the most benefit. Then did a great job on the roof replacement. Professional from start to finish. A+.

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Greg Lillyrated5.0
3 yrs ago

Great service and communication. Our initial contact person, Alex was great. Kenzie was thorough and the installation team was quick and efficient. Very happy with the outcome.

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Vic Bukowskirated5.0
3 yrs ago

Smart Roof, LLC provided excellent support throughout my roofing project. They advised me and guided me in the process of obtaining an insurance claim for damage. Then they assisted me in selecting appropriate roofing components, and all interactions with the subcontractor who install the roof. I would recommend them to anyone who’s looking at a future roofing job. Jairo and Reynaldo were experts in managing and delivering the job on time and within budget !! Victor B.

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Siv Kannanrated5.0
3 yrs ago

SmartRoof provided and discussed preview of what to expect and about their support post installation. The job was done in a timely manner and cleaned up after the installation. We like the work and hope to cherish the quality work for a long time.

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Mehdi Farrokhroozrated5.0
3 yrs ago

I strongly recommend this professional team! And kudos to Luis for his phenomenal patience dealing with the insurance company!

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Ian McNarated5.0
3 yrs ago

The smartroof team did an excellent job at all stages. They did the majority of the work with the insurance teams and overcame some strange obstacles. The process took quite a while due to my insurance team lying during the process. Smartroof persisted for months until a rereview was done. They negotiated a fair price and explained everything in detail to us. Everyone we worked with at smartroof was professional. The roofers actually doing the job were excellent as well. Competitive pricing. No hassle. Professional. Thanks all it was a journey.

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Colin Hardingrated5.0
3 yrs ago

Jeremy was terrific..thoroughly professional and a pleasure to deal with. Handled all the details in responding to our changing needs. Smooth and thorough. Made all aspects so much easier for us to deal with. Best of luck to you, Jeremy, and continued great success. We were very fortunate. Dotted all the 't's' and crossed all the 'i's'.

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Doug Hogsedrated5.0
3 yrs ago

I've been in VA for about 3 years now and have had very limited luck finding decent trade contractors. Smartroof was a welcome relief. Working initially through Nathan, the team at Smartroof came out, estimated the replacement of my shingles (approx 3,000 sq.ft), worked it up through my insurance company due to some old hail damage, then scheduled and completed the job within 3 days once started. They finished with 0 quality or craftsmanship issues. Very professional, good crews. I'm not a 5-star review kind of person, until now.

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Rene Davidsonrated5.0
3 yrs ago

Smart Roof replaced our roof in a day and a half. The whole experience was five stars. From working with the insurance company to explaining options to getting the job done, they delivered. The roofing crew showed up at 0700 as promised, they worked a solid 12 hours the first day and cleaned up before they departed each day. I already recommended them to a neighbor.

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Jane Carrollrated5.0
3 yrs ago

Very knowledgeable and professional employees. Nathan Jerge and Jeremy Syverson are the best!

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Michael Koempelrated5.0
3 yrs ago

We had an excellent experience with Andrew Cook, who patiently led us through understanding GAF’s new solar shingle product. There is a lot to learn if one wants to be informed, and Andrew was clear in his explanations without being condescending. He has the advantage of really understanding roofing because he learned working for his father before and during college. He certainly worked to get us to yes, but he was always honest and forbearing.

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Tamra Butlerrated5.0
3 yrs ago

Greg and Carlo did a great job helping us through the roofing process! Very easy company and employees to work with!

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venkata krishna Tathicherlarated5.0
3 yrs ago

Good management, crew. Completed the work in scheduled time

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Mike Brunerrated5.0
3 yrs ago

The team at SmartRoof, including Jong, Dave, and Jairo, all did a great job getting our house a new roof AND having my insurance company cover it. SmartRoof was responsive throughout the process, and our roof was installed promptly and professionally. Thanks SmartRoof

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Yubiao Dengrated5.0
3 yrs ago

Nathan Jorge from SmartRoof worked with us on our claim. He is a professional Insurance claim consultant. He provides a lot of strategic and skills to deal with insurance company. He helped us out from a tough claim case. He is strong recommended

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Kevin Sparlingrated5.0
3 yrs ago

Jeremy and Dan have both been great providing details, expectations, processes and timelines

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Murali Arated5.0
3 yrs ago

Mike visited us today and went over the details very clearly. He addressed all our questions and doubts. What I like about him is he didn't push us for unnecessary upgrades and recommended only the needed ones.

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Thomas Palmerrated5.0
3 yrs ago

They were excellent. Helped me thru the insurance process. Recommended a cost effective and quality roof and support system, were quick and did it within a week, and I want to make a special note for nathan jerge. He was the perfect customer support person and I highly recommend him . Also Michael and Dwayne and Cali provided personal support during the execution phase and Dwayne provided a great military discount to me also. This company should be proud of the great quality people they have working for them. Go to this company if you want a quality job , on time

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gregg herpstrated5.0
3 yrs ago

We had an excellent experience from beginning to end. Clear explanation of the materials and work upfront; no surprises. On-time, high quality work and the job site was always clean and neat. Bent over backward to accommodate our needs and concerns. Would recommend to anyone looking for an honest company.

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Alan Kinesrated5.0
3 yrs ago

BEST COMPANY EVER. Initially, I was skeptical about this entire process! It seemed too good to be true. DONALD KILLIAN is the man you want to work with too. He was super smart, honest, driven (and served our country). Everything worked out the way they said it would and I am a happy customer. PS I still won't trust the next guy who knocks on my door.... but I'm glad I trusted DON!

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Bonnie Machadorated5.0
3 yrs ago

SmartRoof replaced my old roof yesterday. Owen Godbold was the salesman who convinced me that I needed a new roof. Once he took over, he assured me that his company would take care of everything including dealing with my insurance company. All of the promises made were fulfilled. I am completely satisfied with this company. I was amazed at the professionalism and the friendliness of their employees and with the quality of their work. First, before they began work, they covered the sides of my house and all of the landscaping around the exterior with tarp. When they completed the project and I saw the debris I thought it would be impossible for them to clean-up the mess. However, I was mistaken, they did not leave one piece of trash anywhere on my property. I have even had people walking past telling me how nice my house looks. Before the project was completed, their Field Supervisor, Jairo Menjivar, checked on the progress and asked if I had any questions or concerns. The roof was replaced in one day and again, the Field Supervisor returned and made sure I was completely satisfied. I highly recommend SmartRoof!

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Tracey Carltonrated5.0
3 yrs ago

Our experience was about as good as it gets as it relates to getting a new roof. We had storm damage, these guys do everything from A-Z. What a pleasant surprise. Even their competitors speak highly of them. Very profession all the way around. No shenannagins. A-Z !! Thank you Smartroof.

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Katie Blockerrated5.0
3 yrs ago

The Smart Roof team was excellent to work with, throughout the entire process of replacing my roof due to storm/ hail damage. I can't say enough about the top notch level of care and service they provided start to finish. Kenzig Rufino, Donnie Ware, Scott Krieger, Greg Goodman, and the entire install crew, were amazing!! For anyone needing a roofing contractor I highly recommend Smart Roof!

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Gary Grayrated5.0
3 yrs ago

Jeremy Syverson from SmartRoof did an outstanding job explaining all the options for our new roof. He was on time, answered all our questions, and was very patient with us. Good guy!

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Dave Mrated5.0
3 yrs ago

Very pleased with how both Scott and Rich have handled my repair. Their experience in dealing with the insurance company has really made this an easy process for me. Scott was very thorough about the options available to me when selecting materials and made it a simple decision.

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John Kenyonrated5.0
3 yrs ago

Reroofing house shingles, did a very nice job, very happy with outcome, the staff was great and keep me updated, I would recommend Smartroof . Very pleased and should last long time...

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Raquel Aguirrerated5.0
3 yrs ago

Scott Krieger, Patrick McCloskey, and Rich Callahan provided exceptional service. These guys really made this a positive experience. Highly recommend SmartRoof for roof replacement.

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Jim Valentinerated5.0
3 yrs ago

Jairo Menjivar the Field Supervisor and Tony Harris the sales representative did an excellent job in getting our roof and gutters completed on schedule. All crews wee courteous, informative and highly skilled. Jairo even helped me replace earlier damaged screens. Very highly recommended!.

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Hei Jin Chungrated5.0
3 yrs ago

Smartroof worked with our insurance company to get approved for the new roof. John made the process very easy. Once we were approved we met with Scott who explained the entire process and gave us great advise regarding the style and color..

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Mike Barkleyrated5.0
3 yrs ago

We recently had a roof installation done by SmartRoof. Initially, we were not satisfied with the result due to a noticeable discoloration in the shingles. This was a cause for concern, as it didn't meet the expectations we had for a new roof. However, we were was pleasantly surprised by the responsiveness and professionalism of SmartRoof. They took our concerns seriously and immediately took steps to address the issue. They guided us through the process of submitting a warranty claim to the manufacturer. Throughout the warranty claim process, Rene Vega was incredibly helpful and supportive and worked diligently to make things right. Once the claim was approved, they swiftly coordinated the reinstallation of our roof. The second time around, the roof was installed flawlessly, and the discoloration issue was completely resolved. We are now thrilled with the final result and the appearance of our new roof. SmartRoof showed a commitment to customer satisfaction and rectified the problem in a timely and professional manner. Thank you for turning a potentially disappointing situation into a positive experience.

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Sijian Zhourated5.0
3 yrs ago

Issac and Donte are great work with. Issac is very responsive. Great person. Donte broke his leg when first time to the house. But he see through the whole project to get it complete finish.

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Sonya Woodallrated5.0
3 yrs ago

I had a wonderful experience with the SmartRoof team. Ryan was great with explaining the process and my Field Supervisor James Jones kept me informed and answered all my questions. I would and will recommend SmartRoof to family and friends.

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Thomas Albertrated5.0
3 yrs ago

We had our cedar roof replaced with SmartRoof. They have a well-oiled process and worked with our insurance company to ensure all the damage was replaced and the new roof is up to current code. I did add a few upgrades as well. The approval process was long, but after it was completed, the installation proceeded at a rapid pace for the standard items. Some of the “non-standard” items, needed the assistance of their handyman group. Those guys know what they are doing. Jairo, the field supervisor for my project, did an outstanding job keeping me up-to-date, coordinating with the crews, (roofing, siding and gutters, and handyman) and ensuring all of the upgrades were installed and up to code. Thank you, Jairo. The roofing installation team worked quickly and professionally. That is a difficult job and the team put in long days to get the job completed! The final result turned out just as we had imagined. I would be happy to work with them again if the need arises. Hopefully it will be a long long time from now.

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Justin Lamrated5.0
3 yrs ago

SmartRoof did a great job with the roof replacement we needed. They were prompt and informative and helped us walk through the process with clarity. We worked with James Jones when the roof replacement work was in progress and he was incredibly helpful and quick to inform us of the work status. He quickly addressed any issues we had during the process which made the whole thing relatively painless. I would recommend SmartRoof as they are responsive and provide great service.

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Allen Yurekrated5.0
3 yrs ago

Knowledgeable, professional, courteous installation crew. Excellent work.

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Tom Bilgerrated5.0
3 yrs ago

Roof went very well! Looks great! Now for solar... :-)

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M. S.rated5.0
3 yrs ago

SmartRoof got our insurance company to cover the hail damage to our 19 year old roof when other companies failed to deliver. Every aspect of the job was well planned out and we felt very comfortable having them lead the way. The job was completed in time and looks great. No damage to my screens, bushes, or exterior. Out of the possible 30,000 nails that come off an old roof, I found only 2 around my yard. The workmanship was excellent and I appreciate the care they took to clean up. Our onsite supervisor, Jairo was excellent and kept me informed. David, who did the initial inspection was top notch and documented damage missed by the insurance inspector ensuring the maximum payout from the insurance company. I would highly recommend this company for a pain free experience.

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Mike Gemmellrated5.0
3 yrs ago

Smart Roof was a great experience. We worked with Donald Ware when the roof was found to be damaged and he ensured the insurance company found the damage. Jeremy Syverson worked out the quote and walked me throught the installation process. I would recommend SmartRoof as I had a great experience with SmartRoog.

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Doctor Shojaeirated5.0
3 yrs ago

We were referred to SmartRoof by Mr. William Valencia. When our insurance provider initially denied coverage, their adjuster proposed a lowball offer, seemingly motivated by a desire to minimize costs for the company. As claimants unfamiliar with the intricacies of negotiating such claims, Mr. Valencia's unwavering persistence and effective negotiation skills played a crucial role. We are immensely grateful for Mr. Valencia's dedication, which ultimately led to a successful resolution with the insurance company. Thank you , William Valencia, for your invaluable assistance.

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Guna-Srilatha Nimmagaddarated5.0
3 yrs ago

Excellent work.

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Everson Hottelrated5.0
3 yrs ago

The SmartRoof team handled all the details of working with my insurance company to get the hail damage to my roof fully covered. They accommodated to our schedule requirements and installation was completed in two days. The installation team was amazing. they worked together as a well drilled unit. I can find no fault with their work, the results speak for themselves. The cleanup process was well and completely done, with multiple sweeps for nails. Every thing is satisfactory, except that the unused materials have not yet been removed by the supplier.

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Fereydoon RoostaKrated5.0
3 yrs ago

SmartRoof personnel worked with my insurance to replace my roof and worked with GAF to install my solar panels and they did a great job! I especially want to thank Lucas W. and Donte R. in SmartRoof and Kurt I. in GAF. I do recommend SmartRoof for roofing and GAF for solar panel installation.

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Sanjay Guptarated5.0
3 yrs ago

roof replaced in professional manner. Donte, Lucas, Andrew, Brian, Carlos, Cheryl were easy to work with. So far no issues

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Cara Bracamonterated5.0
3 yrs ago

Nathan Jerge and the team at SmartRoof were so wonderful to work with. We had hail damage and shingles no longer on the market. They worked with our insurance company to get a full roof replacement, and we chose to re-do the gutters with a larger size and covers. Nate was always in touch, making sure to answer so many questions along the way. The whole crew was fantastic, and now we have a beautiful new roof. If Nate comes to your door, it's definitely worth having a conversation! ??

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Holly Gooderated5.0
3 yrs ago

Everything from the first inspection that Chris did and his help with the insurance company, to the approval process and installation was first rate. What I would consider a Disney level of customer service.

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Danielle Turcotrated5.0
3 yrs ago

Great experience with SmartRoof Solar! My Project Manager - Donte’ Robinson and my Assistant Project Manager - Connor McEwen were awesome! They communicated clearly and frequently- for the duration of the project!

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Austin Schrockrated5.0
2 yrs ago

Smart Roof worked with my insurance company to get my roof replacement completely covered. Owen, Scott, and the whole team at Smart Roof were great to work with through the whole process, very thorough, and responsive to every question I had. Overall a great experience!

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Francis McCaberated5.0
2 yrs ago

Working with SmartRoof was a great experience start to finish. Andrew Killian, Sales Consultant, surveyed my entire roof for wind and hail damage, marked and photographed all compromised areas, and fully explained the insurance claims process. He returned 2 more times with other roofing experts to further survey a cedar shake roofed gazebo and other sections of the main roof. He later walked over the entire roof with my insurance adjuster. When insurance failed to acknowledge proper dimensions and certain specialized roofing features, SmartRoof went to bat and was able to compel the insurance company to increase the claim settlement by 20%. Vernon Carfine, Project Meeting Representative, reviewed all details of my new roofing system, materials choices, upgrades and other special requests I had, which were incorporated into the contract. Emmanuel Odagbodo, Field Supervisor, was onsite before, during and after the roofing installation. He did an excellent job to immediately rectify the few issues that arose. Emmanuel liaised expertly between the subcontractors, other Smartroof personnel and myself to ensure the entire job was completed to my satisfaction.

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Kirk Gillespierated5.0
2 yrs ago

We had such a great experience with SmartRoof from start to finish! It started with Donnie Ware who stopped by and offered to check our hail damage of our 20 year old roof. We had 2 bad hail storms and he was really on the ball. He worked well with our insurance agent and provided everything they needed for an immediate approval. The design for our roof and the actual work was so professional and amazingly fast. They seemed so thorough to protect our deck and things near the roof and also in their cleanup. We added extra gutter work and aluminum cover and they completed it reasonably and well. We are delighted with our new roof and highly recommend SmartRoof to anyone.

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elijahlgreenrated5.0
2 yrs ago

I had an excellent experience with Smart Roof. From the initial contact with their sales representative to the project design phase, everything went smoothly. On the day of installation, the team worked efficiently and completed the job within seven hours, which was impressive. Moreover, they left the job site impeccably clean. I'm extremely satisfied with the quality of service they provided. Highly recommend Smart Roof for their professionalism and speedy, top-notch work.

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v Alrated5.0
2 yrs ago

My roof had wind damage, and I was looking for a reliable contractor to do the work. Brian from Smartroof knocked on my door one day, and he assessed the damage. Brian stayed with me from the start, contacting the insurance company until they finished the roof project. Frank did a fantastic job supervising the construction process. I recommend Smartroof, especially Brain's assistance in any replacement/modification project.

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Steven Tianrated5.0
2 yrs ago

Lucas Wiliams at SmartRoof is simply the best. He made sure that my solar roof project was as smooth as can be and seamlessly guided me through the process. I cannot recommend Lucas and the entire SmartRoof team more- they are simply the best one-stop shop for solar roofs, period.

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Brad Fornofrated5.0
2 yrs ago

Great service! Everything looks great!

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Heidi Weirated5.0
2 yrs ago

This is a revised review for Smart Roof. Their crews completed the project nicely. They even clean the leaves on my drive way for me. Thanks!

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Dennis Lopezrated5.0
2 yrs ago

I am very grateful for the service I received from everyone at SmartRoof. I have had many contractors come knocking but I really appreciated how my contract agent, Jasmin Sneed. Jasmin was there every step of the way & took great care of my home’s needs. I highly recommend you give them a call.

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Luchen Fengrated5.0
2 yrs ago

Great experience with the company!

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Kolleen Tehanrated5.0
2 yrs ago

Alex Whitmore was fantastic! He was thorough and professional. He was patient and walked us through every step. I highly recommend Smart Roof and Alexander Whitmore.

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Don DeVriesrated5.0
2 yrs ago

My roof replacement project was performed in a spectacular manor lead by the project organizer Ian Kotarski along with his crew of 8 who completed the entire job in only one day and left my property in perfect condition. Take care of your men Ian or I will steal them from you. The crew you have would be an asset to any contractor in the construction business which I know since I work in construction also.

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Joshua Merrellrated5.0
2 yrs ago

Smart-Roof has been recently been responsive to Warranty claims.

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Sophie Shiatisrated5.0
2 yrs ago

Amazing professionals had a great experience from the very beginning with Alex who came to the house to sell us the new roof, to everyone else who we worked with. Highly recommended

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David Changrated5.0
2 yrs ago

I can't recommend SmartRoof highly enough! From start to finish, their service was exceptional. We recently had our roof replaced by SmartRoof, and the entire process was smooth and stress-free. Firstly, their team was incredibly professional and knowledgeable. My initial meeting was with Frank Price, who was friendly and responsive to all my questions regarding the project. He was flexible to meet with the insurance adjuster and ensured that the whole process proceeded smoothly. I was then connected with Cali Moorman, the Project Design Manager. She took the time to explain the different options available to us thoroughly, giving us confidence in making decisions about our project. The installation itself was carried out with precision and efficiency. The crew arrived on time, worked diligently, and completed the job in one day. Afterward, the crew cleaned the worksite, which was greatly appreciated. Finally, the Field Supervisor, Jairo Menjivar, came out the next day, did a full inspection of the work performed, and even helped take care of some last-minute details himself and answered all my questions. Not only did SmartRoof deliver on their promises, but the quality of their workmanship exceeded our expectations. Our new roof looks fantastic, and the whole experience has been excellent. We feel confident that it will protect our home for years to come. Again, if you need roofing services, please look no further than SmartRoof. Their professionalism, expertise, and dedication to customer satisfaction will take the stress out of your roofing needs. We are thrilled with our experience and the results, and we wouldn't hesitate to recommend SmartRoof to anyone needing roofing services.

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Sabrina Burtonrated5.0
2 yrs ago

Nate Jerge was very helpful and professional while helping me with my difficult insurance claim. Highly recommend giving smart roof a call

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Jeff Wrightrated5.0
2 yrs ago

Very impressed with the speed and quality of the installation.

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Kamal Dass Premrated5.0
2 yrs ago

Great work and excellent communication during the entire phase of the project. Special kudos to Nathan.

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Bibau Nguyenrated5.0
2 yrs ago

My property just had a new roof was installed By SmartRoof . Highly Recommend SmartRoof comapny; is really good and organized works with all high skills people .They did really good job ! Thuy

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James Andersonrated5.0
2 yrs ago

I had solar panels installed on my roof, as well as my electric box upgraded (which was originally put in when the house was built in 1972). All of the workers were very professional, and the entire project was installed within a week of obtaining permission to install from West Penn Power. While West Penn drug their feet in giving Permission to Operate, Thomas Bartley and Joseph Garcia kept me updated as much as they could. SmartRoof really surpassed my expectations! Thank you so much!

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Praveen Chinnamrated5.0
2 yrs ago

William Valencia delivered exceptional customer support! His professionalism and attention to detail throughout the process of replacing our roof were outstanding. From assisting with filing the insurance claim to coordinating with agents and ensuring the work was done to perfection, William was thorough and patient, guiding us every step of the way. I wholeheartedly endorse Smart Roof and William Valencia for their exemplary service. Thank you, William Valencia, for your invaluable assistance in successfully completing the project

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Daniele Mrated5.0
2 yrs ago

Excellent customer service and communication from Alex, Frank, and the rest of the crew. I would def recommend them!

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Erikarated5.0
2 yrs ago

I'd like to update my review below, even though Smart roof did a great job on my roof, they installed the incorrect air vent for my dryer. My fiance' has reached out to them about this to get it fixed several times and they have not been responsive at all. As much money as we paid for this roof, this should not be an issue. Shoutout to JJ, Jon, Thomas and the wonderful roofing crew that just put a beautiful new roof on our townhouse! They also did a wonderful job putting in new window screens, gutters, downspouts and painting our bedroom ceiling! We have been so happy!! I am so relieved to wake up and not seeing shingles blown off in my yard! Thank you so much to all of you.

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Edwin Villacorterated5.0
2 yrs ago

Great company and very friendly employees. Smart roof worked with me throughout the whole process. Frank, the field supervisor made sure that everything worked seamless and that everything is on time. Thank you smart roof

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Amber Lopezrated5.0
2 yrs ago

Frank did a great job managing the project for our gutter guard installation. I appreciated him being communicative throughout the process, and his crew cleaned up after themselves much better than we have experienced with other contractors in the past.

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Charles Wisiloskyrated5.0
2 yrs ago

Frank and his team were amazing! Done in one day! Exceeded expectations!

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Mike Hallrated5.0
2 yrs ago

All aspects of the Smart Roof Team's performance, from sales to project close-out, exceeded expectations. Thank you!

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Dafan Lirated5.0
2 yrs ago

William Valencia from SmartRoof did an excellent job on my roof. He inspected the hail damaged roof and worked with my insurance company to have my 20 year old roof covered by the insurance. His leadership made the whole project move very smoothly.

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Justinrated5.0
2 yrs ago

By far the best experience I could imagine with getting a new roof. It began with unbelievable support from Nathan in navigating options, the insurance company, and claims process. Nathan remained responsive throughout the project. SmartRoof customer support continued with Field Supervisor Frank Scarchilli, who kept us updated daily on progress and addressed any questions we had immediately. The quality of work was exceptional and we could not be more happy. Thank you SmartRoof

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Daphne Srated5.0
2 yrs ago

We had a wonderful experience with SmartRoof. This is the second roof they’ve replaced for us (different buildings), and I was as impressed this time as last. Our project manager, Frank, went above and beyond to ensure we were happy. Recommend!

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Beth Britvecrated5.0
2 yrs ago

I am write this for my cousin Judy ! She had a new roof put on by Smart Roof and she couldn’t be happier. Nate was very knowledgeable , kind , patient and considerate to her. She would highly recommend doing business with Smart Roof ! You will be very satisfied.

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Geoff Broomrated5.0
2 yrs ago

I had a terrific experience with the entire SmartRoof team on my recent roof and Solar replacement. Alex Whitmore did a fantastic job working with my insurance company to enable this to happen. Connor Quigley made the planning process go smoothly and Connor McEwen managed the construction project with precision and perfect coordination of the installation of the roof, solar fans as well as gutters and downspouts. I could not have been happier with the results!

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Cathy Petersonrated5.0
2 yrs ago

I had the pleasure of working with Mike Murphy from Smart Roof today, and I couldn't be more impressed. Mike was incredibly professional, thorough, and helpful. He came out to perform a complimentary hail damage inspection on our roof, and even though we didn't have any damage, he went above and beyond to help with another issue. Mike noticed that our gutters were blocked, and he took extra time to assist me in getting them cleared. His dedication and attention to detail were truly appreciated.

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Rose Marketosrated5.0
2 yrs ago

A colleague originally referred me to Smartroof company. Although I was unsure how they could help me at first - the team went above and beyond for my family. William Valencia is literally THE BEST Consultant:project manager we could ever ask for. Navigating through the insurance process is no doubt overwhelming. But William was our advocate through every step of the process! As our project moved forward and into different hands - William was still there providing assistance! We wish we had more projects just to deal with William! Thank you to the team that installed our beautiful new roof and siding! Our family appreciates you William!

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Tad Gruebelrated5.0
2 yrs ago

We had a great experience with SmartRoof. The entire process was excellent from the sales team to the installation. Alex and Connor (sales team) did a thorough job of explaining the entire process and helping us choose to right shingle and color for our roof. Connor (project manager) was on site the entire time during installation, answering our questions and updating us on the progress. The installation crew did a great job of cleaning up and removing the debris when they were finished. The roof looks fantastic and we are extremely satisfied with SmartRoof and would highly recommend.

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Michael Rhodesrated5.0
2 yrs ago

SmartRoof did a great job with our roof! Our roof had a section that was a flat roof, that had leaked, leading to damaged wood underneath the flat rubber mat. Isaac Green assessed the issues and recommended to get rid of the flat roof and replace it with a slanted, enclosed shingled frame. He designed, built and installed the enclosed frame single-handedly in 2 days! It’s a relief off our shoulders! Eli came the next day to shingle the frame. He did an outstanding job! I’m so impressed he brings his trailered Tool Box, with all his tools, and supplies! Now, that’s a professional!

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charles Wangrated5.0
2 yrs ago

I am very satisfied with the roof replacement project by SmartRoof. The team was professional, efficient, and thorough from start to finish. A special shout-out to the project manager Frank Scarchilli, who was communicative, organized, and ensured everything ran smoothly. He kept me updated throughout the process and made sure the job was done on time and with great attention to detail. Highly recommend!

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Zackrated5.0
2 yrs ago

White glove service! Joel, Emmanuel, Frank, Nate and the internal team at Smart Roof did a great job communicating with me, working with insurance, and setting me up with a fantastic siding crew to fix my 1970s original puke green siding. Chris and the siding crew were true professionals and craftsman. They were considerate of our schedules, met after hours, and worked diligently to complete the project quickly. Everything went as planned and the results should ensure a beautiful, dry, and protected home for the next 30+ years. I highly recommend the Smart Roof team for any of your roofing or siding needs.

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Peter Fejeranrated5.0
2 yrs ago

Isaac from SmartRoof inspected recent gutter filter installation and noted no shingle damage. I want to express my sincere gratitude for his overall professional work during the past couple months to fix roofing issues resulting from the shoddy installation of gutter filters from another company. Isaac's demonstrated professionalism, work ethic and knowledge is a reflection of Smart Roof's commitment to excellence and customer satisfaction. Thank you again.

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Davidrated5.0
2 yrs ago

10/10 experience. We needed a new roof because our current roof was rotting and spots were caving in. Working with SmartRoof was a decision well-made. I highly recommend SmartRoof for their diligence, professionalism, and a step-above a job well done. I'd like to thank Eamon for helping us through the insurance claim and getting us started with the process. Big thank you to Jacob for leading the project and making sure our roof was completed with the highest quality. & of course the EHR renovation team to making it happen! 5 stars. Would leave 6 if I could. If you need a new roof or need roof work done, highly recommend.

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Yourhighness Mrated4.0
2 yrs ago

Smart Roof salesman and project manager was great. Blue Tower was the crew that did the labor and I don’t have any complaints for the great work.

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Kimmo Sahramaarated5.0
1 year ago

Had already a good experience of roof replacement, sales, insurance negotiations, installation crew. Reported a problem half a year later and got immediate respond and technician’s visit, and confirmation for a repair. Technician Elijah Green was sent to do the repair work. He first did the prepwork in a good, old-fashion way. He made a new counter flashing in stepped design adding edge stiffenings, fastened the flashing with stainless screws, used special caulk and finished the mastic by pressing it against chimney bricks. Every detail counts and Elijah was extraordinary skilled and disciplined every step of the way. Enjoyed seeing a young man adopting ways of experienced professionals.

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Erny Pradarated3.0
1 year ago

I recently worked with SmartRoot and had a somewhat mixed experience overall. The sales representative was fantastic—very helpful and informative throughout the process. However, the person responsible for showing us samples and helping us finalize our choices forgot to hand in a vital document, which caused confusion and delays in scheduling the installation date. Once everything was sorted out, the installation itself went smoothly and was completed in a single day, with the crew leaving the area clean and well-organized. Afterward, I did raise a few concerns, and although the project manager reassured me that everything was done correctly, he seemed primarily focused on getting the final payment paperwork signed. Ultimately, I dealt with multiple individuals, and each interaction felt different—some were straightforward, others less so—leading me to believe that every customer’s experience may vary depending on who they work with. Overall, I’d rate my experience a generous 3 out of 5 stars.

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David Hoopengardnerrated5.0
1 year ago

Isaac Green did an outstanding job during his service visit on January 14th. He quickly diagnosed and subsequently solved our inverter issue. Isaac was very knowledgeable and made us feel at ease throughout his visit. His follow-up report was timely and well-written. Very professional job, we are very pleased!

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Kris Donaldsonrated5.0
1 year ago

Everything went perfect! Smartroof made the process very easy. I would recommend them to everybody!

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martin michaelrated5.0
12 months ago

Jason and SmartRoof have been fantastic we had leaks on the roof and they got in there and responded ASAP price was good. If you have issues with your roof call Jason!!! Talked with us and broke down what was needed and what can be done later. Thank you Jason

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Jeff Evansrated4.0
10 months ago

In September 2024, our area experienced a severe hailstorm, leading to significant damage to many homes, including mine. Most houses around me qualified through their insurance companies for full roof replacements, and some even for new siding if they had aluminum siding. Initially, I contacted a few roofing companies on my own, but they either dropped the ball or were not effective in working with my insurance company. Then Smart Roof knocked on my door, and I decided to give them a try and I'm glad I did (mostly). From the start, Smart Roof did a fantastic job. They thoroughly documented all the damage, submitted everything to my insurance company, and consistently followed up. As the homeowner, I still had to get involved and fight a long battle with the insurance company to secure a full roof replacement, but Smart Roof's support and expertise were invaluable during that process. Their sales representative also did a great job helping me choose the right shingle color, making that part of the process smooth and easy. Installation Day: The installation itself went smoothly. The crew showed up early and immediately got to work tearing off the old roof. I expected the process to be loud and messy it’s roofing, after all and they did take precautions by laying tarps around the house to catch debris. However, the tarps they used were clearly old and full of holes. While not a huge issue by itself, it contributed to the cleanup problems afterward. Where Things Went Wrong: Cleanup After the crew finished, they did a basic cleanup of the site. However, the next day, I noticed significant issues: roofing tar was smeared across my front steps, deck railings, siding, freshly painted trim, and garage door. I immediately contacted Smart Roof, and they promised to send someone back out to re-clean. Unfortunately, a few days passed with no response. While I was dealing with unrelated siding repairs, I found even more debris and nails around the property. At that point, out of frustration, I told Smart Roof not to worry about coming back I would handle the cleanup myself. To be clear, I wasn't trying to be passive-aggressive; I simply didn’t want to wait any longer. Still, I expected they might follow up or come out anyway, but they never did. Over this weekend while doing yardwork, I continued finding a lot of nails and other leftover debris throughout my yard and landscaping. Final Thoughts: At the end of the day, Smart Roof did a fantastic job helping with insurance, completing the roof replacement, and providing excellent customer service during the major parts of the project. However, their job site cleanup was extremely disappointing and left a bad final impression. If I were to grade them: A for insurance work, sales help, and the quality of the new roof F for post-job cleanup Cleanup may not be the most glamorous part of the job, but it's critically important especially when nails and sharp debris are left in the grass and around the house where people and pets walk.

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Jon Turnerrated5.0
9 months ago

Couldn’t recommend this company enough!! Extremely professional and knowledgeable throughout the whole process. They went above and beyond and will recommend this to anyone looking for a new roof.

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Jesudas Chekurirated5.0
9 months ago

Very good professional work. Thanks

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monica burrated5.0
9 months ago

I am so happy with the work this company did for me. They replaced both my shingle and metal roof along with gutters and downspouts. It was a long process working with the insurance company but they stuck with it, and got it all approved! They were in constant communication with me even through staffing changes. Emmanuel was my project manager and I could not thank him enough for the customer service he gave me. He truly went the extra mile for me. I am really happy they knocked on my door to ask me about my roof!

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Van Moffattrated5.0
9 months ago

SmartRoof is awesome! Not only did the expertise and determination of Aidan Sharkey finally get the approval from my insurance company to go ahead with a complete roof replacement, but the professionalism and compassion of Gerald Delaney ensured the job was done to the highest standards right down to the last detail. I am grateful to them and the whole SmartRoof team for caring and educating me, and making sure I was 100% satisfied with the work completed. I strongly recommend SmartRoof and couldn't be more pleased with the outcome. Thank you!!!

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Wanda Rixonrated5.0
9 months ago

We would highly recommend SmartRoof. From the first interaction with Aidan, to working with Doug, Gerald and Cal, it couldn’t have been better. The crew did an awesome job, Roof looks great and the cleanup superb.

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William Pughrated5.0
9 months ago

Gerald and the entire SmartRoof team were a real pleasure to work with on my roof job. They came to work on time, worked really hard, long hours and I am very please with the work they did. Gerald was very personable and knowledgeable; I would highly recommend them!

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Preston Bannister (GreenLanternlOl)rated5.0
9 months ago

It is an absolute pleasure to work with Gerald and Smartroof. Could not recommend a better Project Mangaer for the job.

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steve Klinerated5.0
9 months ago

To everyone at SmartRoof, My wife and I would like to take this opportunity to thank SmartRoof and all the employees who worked on our project. The fellas who put the roof on were very professional and courteous while on site. All their work was done at a high quality level. We would especially like to thank John, Frank and Cal for making a difficult situation run smoothly for us. You guided us flawlessly from start to finish. We will gladly recommend you to all our friends.Thank you again for a job well done and will look forword to working with you again if a need arises. Steve and Mary Kline.

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Jeff Wilsonrated5.0
8 months ago

SIX MONTHS LATER: I had a gutter that was overflowing during rain storms and called Smart Roof. They came out and quickly fixed the problem. I was still under their one year warranty. I was very impressed with their responsiveness!!! First with Isaac answering my phone call and following up and Rene scheduling the techs to come out. Still very happy with the roof job and now VERY VERY happy with their support and follow up. I can't recommend them more highly!!! Smart Roof did a great job on my roof replacement!! Could not have been more pleased and impressed with the work, the professionalism and the final outcome including a couple of extra visits needed to finish the job. Kudos to Frank Scarchilli, our Project Manager, for his support and leadership!!

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F Brubakerrated5.0
8 months ago

Eamon was super helpful and knowledgeable assisting with an insurance claim for a roof replacement. The entire team helped to appeal the initial insurance approval and work toward getting the job done quickly and beautifully! I would definitely recommend and use again!

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YUAN GAOrated5.0
8 months ago

SmartRoof recently assisted me with a hail damage insurance claim, and I couldn’t be more satisfied with their service. Field Supervisor Dominic Mann, Project Manager Gerald Delaney, along with Joel, Remberto and Pablo, formed a highly responsible and professional team. They guided me through the entire claims process and ensured the installation was completed smoothly and efficiently. I truly appreciate their dedication and support, and I will gladly recommend SmartRoof to my friends and neighbors.

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Anna Gorshteynrated5.0
8 months ago

SmartRoof is an excellent company anyone would like to deal with if you have any problems with your roof. Excellent job revising the problem, excellent job with report and photos proving necessary Repare and roof replacement. They work hard with insurance company, so you don’t have to do this usually difficult work. All I am writing is based on my own recent experience related to whole roof replacement after severe hail storm. Work has been done timely with good scheduling and took only one day. My place has been left very clean . Good supervision. I am very pleased and satisfied from start to the end. Would recommend SmartRoof to all my neighbors and friends. Special thanks to to team: Andrew, Dominic, Hudge and Gerald for such a good work and my pleasant experience with all of them

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Gary Grimmrated5.0
8 months ago

Gary G Fantastic experience working with a professional organization. Starting with Ted who did all the inspections and insurance work. Brendan representative of the setup team showed all of our options and choices. He gave us great information to enable us to make a decision that fit our life. No pressure just information. To the install team. Carefully protected all of my plants and cleaned the area of work up spotlessly. Fast, efficient and courteous to my wife and I. I would recommend SmartRoof Inc. to anyone.

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Non Revisionistrated5.0
8 months ago

Contracted Smart Roof for roof replacement after it was damaged by hail. Seamless operation from the sales staff (Wisdom), project management team (Dominik) to the actual roofers. Interface with my insurance company was timely and efficient. Detailed photos and measurements were provided to aid in the evaluation of the project and insurance company requirements. The website for payment transfer was extremely helpful as well. Overall a first rate job. Would recommend wholeheartedly.

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Sara Amiryarrated5.0
7 months ago

Roof inspection! I had the pleasure of meeting Eamon Lupien for a roof inspection, and I was thoroughly impressed with his professionalism and attention to detail. He took the time to explain everything clearly and answered all my questions politely and to my satisfaction. I highly recommend Eamon and his company for anyone in need of roofing services. Great job, and thank you! Sara and Quadir Amiryar Vienna, VA

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David Burzynskirated3.0
6 months ago

The insulation part was wonderful but process leading up to it was horrible. If it wasn’t for Dominic and his team (they were the ones to replace the roof), I would have rated everything with a negative 5 stars. Owen was wonderful and who I meet from the very beginning. I would recommend not using Smart Roof if you have to deal with “Hodge” who handles the main process/Financial portion side of it. Outside of dealing with Owen, Kurt, and Dominic, I would go another route.

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Jenna Buschrated5.0
6 months ago

Tommy and his team at SmartRoof were simply amazing. Talk about white glove service. The team were prepared and ready every step of the way. I truly appreciated the attention to all the details large and small. It was definitely concierge level service! Thank you SmartRoof! Tommy your team rocks!!

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Jonathan Bowlesrated5.0
6 months ago

Dominic was a great project manager- always answered questions in a timely manner.

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Ajith Shettyrated5.0
6 months ago

It was a great experience working with this team from start to finish. They guided me through the inspection, worked seamlessly with my insurance, and made the roof replacement process smooth and stress-free. The team is professional, customer-obsessed, and goes above and beyond to ensure everything is done right. Fantastic work—highly recommend them!

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English Barbourrated5.0
6 months ago

We were very pleased with the roof installation and gutter replacement. The entire team did a great job!

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Trey Kiskarated5.0
6 months ago

Had a great experience with SmartRoof. Start to finish was easy. They worked with myself and insurance company the entire way. Install was also as promised. My POC Dominic during install was always there to help and answer any questions and made this run smooth. Really made me not worry about anything. He also reached back out after to make sure I was 100% happy. Big thanks to Dominic and the Team.

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Dileep Shanmughanrated5.0
6 months ago

Overall great experience. Dominic Mann kept me updated throughout the process. The team completed the job in a day, and did a great job cleaning up as well. Thank you Dominic and team.

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Neena Battarated5.0
6 months ago

I was dealing with Dominic, great job done by Dominic and his team. All the question was answered, work was on time and Dominic was in touch with the whole process. Thank you so much. Great job done.

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ZESST Properties LLCrated5.0
6 months ago

Our roof was damaged by hail and we contracted Smart Roof for the roof replacement. We were given detailed descriptions on how the roof would be replaced and how long the whole process would take. Eamon and Dominic were the ones working on our project. They were both very punctual, and worked with us every step of the way to make sure everything was done correctly and on time. The job only took one day to complete, and the crew worked from early in the morning to early evening to finish up everything. They also cleaned up all the debris around the house when they were done, and even hauled away some other debris. We would highly recommend them!

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Misha Smirnovrated5.0
6 months ago

The team at smartroof did a great job. They dealt directly with the insurance company and assessors, I didn’t even have to be onsite or deal with any calls or emails. They explained everything well, were always responsive and timely, and cleaned up great after doing a solid job on a new roof. I’d def recommend them.

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Leila Hermesrated5.0
6 months ago

Working with SmartRoof was an absolute pleasure! From the beginning of my experience with Tristan and dealing with (battling) insurance for over nine months and then working with Dom and his team who did the actual execution of the project was seamless! Insurance made this situation much more of a headache than I had hoped for, but SmartRoof was really patient with me and consulted me the whole way through. Once we got the approval and began on the project, Dom and his team were awesome! They scheduled us in quickly, were very communicative on the expectations and tips to help with this process. Once it came to project day, they were on site, bright and early and done by 5 PM! It was truly amazing to see how quickly they were able to do an entire roof replacement. I absolutely would recommend Smart Roof to anyone considering them and people in my personal network!

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Martin Staabrated5.0
6 months ago

Smart Roof did a fantastic job in restoring and enhancing my porch which was damaged by a fallen tree during a storm. The team was very thorough, professional and considerate of my situation. I'd like to particularly mention Dominic Mann, the project manager, who oversaw the work and kept me in the loop throughout the process. Well done! Thank you.

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Paul Reimanrated5.0
6 months ago

Paid attention to details, stayed on schedule, communicated well during every phase of the project.

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Jayanta Biswasrated5.0
6 months ago

SmartRoof installed roof in our house couple of weeks back and they did awesome job. I really like their communication and dealing with insurance to get fully approved. Dominic Mann and Wisdom guided me to complete the project smoothly!! I highly recommend SmartRoof

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Will Cantrellrated5.0
6 months ago

SmartRoof saw the project through from the insurance company to completion. We are very happy with the finished product.

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Shashank Chadarated5.0
6 months ago

SmartRoof made our first full roof replacement feel manageable, even though we were a bit anxious going in. We’re a bit concerned about the awning over our sunroom, which needed to be carefully removed and reinstalled. They handled it with precision and care. ?? Thank you, SmartRoof! After a hailstorm, they offered a free inspection and documented the damage thoroughly. They got an amazing team! ?? They worked directly with our insurance company, providing detailed photos and reports, and ultimately secured approval for a full replacement. Scheduling was smooth and flexible, communication was clear, and they took care of all the paperwork. I’ve already recommended them to friends and neighbors, and a few of them ended up getting their roofs replaced too—with equally great experiences. We highly recommend them! ??????

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Rachad Davisrated5.0
6 months ago

Dominic and his team did a very thorough job with a roof and siding installation. They communicated throughout the process and did a good job cleaning up after everything was complete.

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Judy A. Beckrated5.0
6 months ago

Had an excellent experience with SmartRoof from start to finish. Eamon Lupien was the rep we worked with and he was terrific assessing the roof, guiding us through the insurance claim process, walking through our options, and answering all questions. He was in touch throughout entire time.

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David Hottrated5.0
6 months ago

SmartRoof's name says it all. It was the SMARTEST decision I ever made to purchase my ROOF from them. The company is up to date with technology, from providing a customer portal with the project information, ACH ability for payments, to providing their employees cell phones for the ability to call, text and email. I can't say enough about Eamon, my Roofing Consultant and Dominic, my Project Manager. Eamon started off my project making my choices in roofing materials easy and very understandable. He explained the entire process in detail and assured me he was available throughout the project if I needed anything. At SmartRoof Eamon runs the specialized team handling new initiatives and referrals with partners. Knowing this about his position at SmartRoof, he still exceeded my expectations by providing excellent support throughout my project, and with his assistance and attentiveness with my unusual roofing circumstances. Dominic was an outstanding Project Manager. He provided all of the details of each day of my project via email. He too was available by text, email and phone. The onsite crews were extremely professional, extremely respectful of my property and did high quality work. Their attention to detail and daily cleanup was outstanding. During the project, both Eamon and Dominic were onsite to inspect the progress and ensure that I was satisfied with the progress and provide me the ability to ask questions about my project in person if I had any. For anyone reading this review, if you are looking for a no pressure, excellent communication and easily managed roofing project, SmartRoof is the only decision you need to make. Make sure to ask for Eamon, I highly recommended him.

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Somu Vrated5.0
6 months ago

Dominic and team were awesome!

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Snsndn Djdkdkdkdrated5.0
4 months ago

Christopher Krombach and his team were awesome. SmartRoof is a great company to have your roof replaced. They replaced ours in August 2025. Hopefully we don't have to worry about the roof for long, long time.

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Steven Whiterated5.0
3 months ago

Great experience! The Smart Roof team, especially Eamon, was responsive, informative, and did great work. They performed a full roof replacement, replaced gutters and attic insulation, and worked closely with my insurance to ensure as much of the work as possible would be covered.

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Leslie Shannonrated5.0
2 months ago

I live in California, but I'm managing my deceased parents' house in Centreville, which is difficult enough already, so you can imagine how thrilled I was when I learned that the Centreville house needed a new roof before we can sell it. A friend recommended SmartRoof as an ethical, trustworthy provider, and I cannot thank her enough for that recommendation. Eamon, our main contact, understood that I was dealing with everything from afar, and not only became the main interface with the insurance company for us (ultimately getting us literally thousands more in insurance than I thought was possible; they really know what's claimable and what's not), but also recommended other ethical, trustworthy businesses for the interior work we needed as well. The entire process was not fast, because we did have to wait for the insurance company more than once, but in the end the quality of work was extremely good, the roof replacement itself only took one day, and insurance paid for far more of it than I expected. I would work with SmartRoof again in a second.

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